"This is the letter I just sent Otter Box, 27 minutes ago, after receiving my new defender otter box."
I just received my beautiful Dark Lake Otter Box. Have loved them for years, didn't care that they are $50 and the competition at your heals is pricing the same thing around $20. I was faithful. After my new phone has not left our house since I got it 3 days ago, because they cost $1000, I get my New Dark Lake Otter Box in the mail and break it open like a child at Christmas, (I'm 48 years old), and start to marry the couple together in bliss, I harshly realize that it has NO built in Screen Protector. I thought it was defective or at least I hoped it was. I do not read the ingredients of a Burger King Whopper when I go through the drive thru each time, I just order one, though I have not had one in 3 years. The same was with my Otter Box. But now, I am supposed to stuff your new design down my throat? I am rough on phones, thus you were always my choice. No more. My wife just did the amazon return, and I bought an Armadillo case for $19.99. Has built in screen protector, with kickstand, and I got it in Hunter Orange, so maybe I can find the damn phone every now and then. And we saved $30!! BTW, I will tell at least 60 people about this and tell them about the Armadillo box also. I really can’t wait to also, and whoever came up with this idea needs to be fired immediately. Why not even offer the same built in screen protector and charge another $9 for that? Oh wait, we found an otter box for $70 and it doesn't have one either, so maybe you can charge $90 for the one with a Screen Protector?? I will never buy your product again. Happy New Year