Become a MacRumors Supporter for $25/year with no ads, private forums, and more!

12.2 Beta all photos I send to people are blurry

derek916

macrumors member
Original poster
Sep 20, 2012
82
138
Hello everyone, all versions of 12.2 I’ve been on are sending pictures and videos in horrible quality to people. I’ve gone through all settings but can’t seem to figure it out. I’m on AT&T showing 5GE and nothing else has changed. Anyone experiencing this same issue ?
 

Minorite

macrumors 6502a
May 8, 2018
503
117
Poland
Have they confirmed that photos are indeed bad quality and this is not just how they are displayed on your side? Also, what photos do you send? Any chance you have iCloud Photo library ON and there's no full-res version of these photos?
 

derek916

macrumors member
Original poster
Sep 20, 2012
82
138
Have they confirmed that photos are indeed bad quality and this is not just how they are displayed on your side? Also, what photos do you send? Any chance you have iCloud Photo library ON and there's no full-res version of these photos?
what’s odd is they look fine from my side and on the recipient side it’s very blurry and you can’t even zoom in on the photo
 

derek916

macrumors member
Original poster
Sep 20, 2012
82
138
Have you checked your iMessages settings: Settings-->iMessages-->Low Quality Image Mode is set to OFF?
Yep, all settings appear normal ... this is driving me crazy because I’m usually fairly tech savvy
 

derek916

macrumors member
Original poster
Sep 20, 2012
82
138
Weird. I just sent a photo to my girl and it looks fine in her iMessages. I'm running 12.2b5 and she's on 12.1.4.
Ok I’ve narrowed it down now that WiFi sends clear and cellular does not
 

Topher227

macrumors regular
Sep 18, 2012
150
26
Chicago, IL
You also didn't specify if these were iMessages (blue) vs SMS (green).

You could try resetting all settings, perhaps you have something enabled somewhere, which shouldn't.
With that said, I can't think of anything (short of the low quality toggle) which could be enabled.

Maybe AT&T's "5Ge" is "faster" because they compress the hell out of everything :D /s
 

Rajani Isa

macrumors 65816
Jun 8, 2010
1,158
70
Rogue Valley, Oregon
Maybe AT&T's "5Ge" is "faster" because they compress the hell out of everything :D /s
Wouldn't surprise me. As far as I know AT&T still nannies the text messages so you can't group chat to more than 9/10 people. Bonus - It doesn't tell you that is why the message send failed. I had to call and talk to tech support for that.
 

Minorite

macrumors 6502a
May 8, 2018
503
117
Poland
iCloud downloads stuff on Wi-Fi and not cell data, so could be indeed thumbnails instead of full-res photos. Sure it's not the case?
 

derek916

macrumors member
Original poster
Sep 20, 2012
82
138
So my devices on 12.2 on 5GE are all sending bad quality photos via iMessage that includes 3 iPhones and an iPad all on the same family plan. AT&T are clueless and apple sent it apparently to engineering team
 

GfPQqmcRKUvP

macrumors 68040
Sep 29, 2005
3,225
404
Terminus
So my devices on 12.2 on 5GE are all sending bad quality photos via iMessage that includes 3 iPhones and an iPad all on the same family plan. AT&T are clueless and apple sent it apparently to engineering team

Any update? I'm having the exact same issues and am very frustrated. Besides this thread and another on reddit there is absolutely no discussion about this anywhere else from what I can find.
 

derek916

macrumors member
Original poster
Sep 20, 2012
82
138
Any update? I'm having the exact same issues and am very frustrated. Besides this thread and another on reddit there is absolutely no discussion about this anywhere else from what I can find.
unfortunately not and its driving me crazy ... more so due to the fact that no one else is talking about it. where are you located?
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.