12.4.1 Issue with Netflix

[Gator5000e]

I just updated my Apple TV 4 to 12.4.1 and all of a sudden I’m having issues with Netflix. The shows are not streaming in HD resolution or at least it’s taking a while to get there. Very frustrating. I didn’t have this issue before the update. My ATV is connected via Ethernet and I get 120Mbps down. I’ve restarted numerous times to no avail.

Anyone else seeing this? Any thoughts on resolving the issue are appreciated. Thanks.

 

[chabig]

My guess is that it’s a network issue and the timing with 12.4.1 is coincidental. Try rebooting the router.

 

[Gator5000e]

Thanks. Done that a few times as well. It also happens when Netflix changes to the next episode. I have to stop the show and then swipe closed the Netflix app and restart the app. Most times it plays properly afterwards. But your probably right that it’s a coincidence.

 

[ddmcnair]

I had a very similar issue with MacOS 10.15 Catalina. The solution was for me to upgrade the next beta version of Firefox, and that fixed it. Beta releases can be very frustrating.

 

[FarmerBob]

Who's your ISP, Centurylink has been having DNS issues for a couple of weeks. That can be fixed by using Google Public DNS's; 8.8.8.8 & 8.8.4.4. Check DownDetector.com and see what's going on with Netflix and your ISP. A lot of people are posting complaints about Netflix and you can check out the "Outage Map".

 

[Gator5000e]

I have Spectrum. The speeds are fine. I’ve not had issues in the past. Maybe coincidence but all seemed to start after I updated to 12.4.1. So hard to pin point.

 

[triangletechie]

It's not internet related, imo. I have AT&T gigabit fiber. My ATV is hardwired, speed tests 900+ mbps. And I'm noticing lately that some Netflix shows are not displaying in 4K. I'm also on 12.4.1.

 

[CaTOAGU]

Yes I’ve been seeing this too since installing 12.4.1

 

[triangletechie]

I've noticed some little stutters while watching Mindhunter. Hopefully tvOS 13 fixes some of these annoying issues that cropped up in 12.4.1.