I just recently bought a 12 inch iBook G4 this January. My first iBook had a defective case (the unit's case was so loose that you could pick up the left side of the case and separate it from the rest of the computer's body. Also the USB ports, modem, and firewire area angled deeply into the unit). Needless to say I return that iBook a day after I owned it and the apple store labels it a DOA unit and sent it back to the factory. Now my current iBook was fine up until about two weeks of ownership. Then it too started getting loose on it's left side near the CPU, just like my first iBook. Its basically loose near the USB ports, modem, FW, ect.. and up to it's left most corner nearest to you. I recently took my iBook to an Apple store (it's not the Apple store I bought my it at) to have it's case tightened. To my surprise I was told the unit's case wasn't damaged enough for a repair. I was also told that if he tried to repair the case (i.e tighten some screws in the case and play around with it's clips) that there was a chance that the case could get even worse and never be repairable again. It seems kind of shady that 25% of my computer's case is loose and it only gets looser as as the CPU gets hotter and my computer's case makes weird cracking noises as I type on it from popping in and out of place. I mean my iBook really just doesn't feel solid anymore and the Apple tech himself said the iBook's case was damaged and most likely not fixable. I was told the only solution to the problem would most likely be a new case and yet no one even tried to tighten the unit to see if that would work and ordering me a new case wasn't even suggested (they just said that a new case would be the only solution). What I don't get is why the Apple tech didn't just order me a new case and what am I suppose to do when my iBook needs a repair (i.e a bad logic board or a defective HD) and they can't put the unit together again? I was told that if my computer was ever opened up that the case was NOT fixable and maybe there was a chance that they couldn't piece it together. Basically, the Tech guy explained to me that he couldn't justify further damaging the computer's case even though it was already getting looser before his eyes (thats why they didn't want to open it up). Also without opening it up to see what's wrong with the case they can't order me a new case. This all seems kind of shady to me. On a side note I was treated rather respectably at the Apple Store and these were just the best solutions the Tech on hand could come up with. One question I have is does anyone know if this is this a common problem among 12 inch iBook owners? In addition to that does anyone know the best course of action to get my iBook fixed?