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iPhone 12 Pro $1200 iPod.

M

Mr.Scarface

macrumors regular
Original poster
Jan 2, 2009
167
161
My 12 Pro Max, all of sudden, wouldn't connect to AT&T's network. The Cellular icon in the pull-down menu just flash every 10 secs. AT&T support was no help (already did what the suggested). Went into an AT&T store and got a new sim....didn't fix it. Apple Stores are booked and you cannot walk-in (the have the Teller-type windows at the front of the store now with a Security Guard out front...LOL). I cannot be without my phone. I guess I'm lucky that my trade-in box has arrived from AT&T.

Has anyone seen the flashing cell icon before? Yes....I've reset network settings, I did a full-restore. New Sim.
 
Mr.Scarface said:
My 12 Pro Max, all of sudden, wouldn't connect to AT&T's network. The Cellular icon in the pull-down menu just flash every 10 secs. AT&T support was no help (already did what the suggested). Went into an AT&T store and got a new sim....didn't fix it. Apple Stores are booked and you cannot walk-in (the have the Teller-type windows at the front of the store now with a Security Guard out front...LOL). I cannot be without my phone. I guess I'm lucky that my trade-in box has arrived from AT&T.

Has anyone seen the flashing cell icon before? Yes....I've reset network settings, I did a full-restore. New Sim.
Click to expand...

Airplane mode on then off usually fixes that. Also sometimes auto 5G causes that due to switching from tower to tower.
 
Mr.Scarface said:
My 12 Pro Max, all of sudden, wouldn't connect to AT&T's network. The Cellular icon in the pull-down menu just flash every 10 secs. AT&T support was no help (already did what the suggested). Went into an AT&T store and got a new sim....didn't fix it. Apple Stores are booked and you cannot walk-in (the have the Teller-type windows at the front of the store now with a Security Guard out front...LOL). I cannot be without my phone. I guess I'm lucky that my trade-in box has arrived from AT&T.

Has anyone seen the flashing cell icon before? Yes....I've reset network settings, I did a full-restore. New Sim.
Click to expand...
Did you try contacting apple care support and see if they can run the diagnostics remotely?
 
Apple says it is a hardware problem. The problem is AT&T stores don't have 12 Pro Max. Soonest AppleStore appointments....is Sunday. Apple mail replacement will take 5-7 days. I'll see what AT&T mail service replacement time is .
 
Mr.Scarface said:
My 12 Pro Max, all of sudden, wouldn't connect to AT&T's network. The Cellular icon in the pull-down menu just flash every 10 secs. AT&T support was no help (already did what the suggested). Went into an AT&T store and got a new sim....didn't fix it. Apple Stores are booked and you cannot walk-in (the have the Teller-type windows at the front of the store now with a Security Guard out front...LOL). I cannot be without my phone. I guess I'm lucky that my trade-in box has arrived from AT&T.

Has anyone seen the flashing cell icon before? Yes....I've reset network settings, I did a full-restore. New Sim.
Click to expand...
When I was attempting to replace my screen on my 11PM, Best Buy said they would need my phone for a month. I was like are you ****ing serious.
 
Jordan921 said:
When I was attempting to replace my screen on my 11PM, Best Buy said they would need my phone for a month. I was like are you ****ing serious.
Click to expand...

AT&T customer service can even switch in a 3-way call without disconnecting me (which they did after being on the line for 25 minutes with them).
 
Now....AT&T has gotten me pissed off. When I called back and got a different CSR, he is telling me they can't replace...Apple has to do it unless I changed the color, memory size or, Brand. LOL. WTF. It is still within the 10 day period. The other CSR was processing the replacement.......GRRRRRRR
 
Mr.Scarface said:
Now....AT&T has gotten me pissed off. When I called back and got a different CSR, he is telling me they can't replace...Apple has to do it unless I changed the color, memory size or, Brand. LOL. WTF. It is still within the 10 day period. The other CSR was processing the replacement.......GRRRRRRR
Click to expand...
Horrible service, I hate that. I have the same issue when I call Verizon, if I call three times and speak with three different reps, I get three different answers. Awful, just awful.
 
Mr.Scarface said:
Now....AT&T has gotten me pissed off. When I called back and got a different CSR, he is telling me they can't replace...Apple has to do it unless I changed the color, memory size or, Brand. LOL. WTF. It is still within the 10 day period. The other CSR was processing the replacement.......GRRRRRRR
Click to expand...

I don't know if you've tried this, but if you call AT&T again, ask for Customer Loyalty Department at the prompt. They've been much better at helping me than the typical CSR that I get otherwise.
 
AT&T blames Apple's day 1 warranty for the reason you have change something for their "buyer's remorse" exchanges. I got a manager to wave that. I will have one shipped out tomorrow. The problem is, I have to pay the Taxes again on the phone ($99) and the other $99 will be refunded when they get the defective phone. GRRRRRRR


I was going to switch to Pacific Blue, but they wouldn't ship out until 11/24, so I stayed with the Graphite and it ships tomorrow. Will be rockin' the X for another few days I guess.
 
Well, Atleast AT&T upgraded the shipping. Will get the new phone Wednesday afternoon.
 
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