I accidentally closed the lid on my MBA with my earphones lying across the keyboard and cracked the screen. Took in to the genius Bar at my Aberdeen Apple shop, and the repair charge was £299.
However the service engineer had a word with the Manager, and as a special one off, they replaced the screen free of charge.
That is what I call Customer Service.
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However the service engineer had a word with the Manager, and as a special one off, they replaced the screen free of charge.
That is what I call Customer Service.
tut