13" 2010 MBA battery question

[macbookpro45]

If there is AppleCare left on the MBA, and the MBA is only holding a 2-3hour charge doing basic things i.e. surfing web/word processing ,will Apple replace the battery?

If the answer is no, what's the minimum threshold of charge required for Apple to say yes to a battery replacement?

 

[Gregintosh]

Run one of those battery testing programs (like iStat, for example) that tells you the health of the battery.

I have seen other threads where people claim that if the health is over 80% they will not replace it.

Also, if the health is still 90%+ then maybe its the way its being used and not the battery itself that's a problem (perhaps some backgrounds apps are causing drain).

 

[sloan47]

Definitely check out iStat. If the battery health is still fairly good, I'd recommend a fresh install of OS X and try it out fresh. If you still get those results then talk to Apple.

 

[bill-p]

If there is AppleCare left on the MBA, and the MBA is only holding a 2-3hour charge doing basic things i.e. surfing web/word processing ,will Apple replace the battery?

If the answer is no, what's the minimum threshold of charge required for Apple to say yes to a battery replacement?

Minimum threshold for Apple to not replace a battery would be if it dies within the hour, or if the laptop dies after getting unplugged.

Otherwise, good luck arguing your case.

Also, if it's a new 2011 Air, you should wait for at least a week of continuous usage for things to "break in" before you can claim anything about performance, battery life, etc... because OSX Lion does indexing the first run, which... takes a very long time to finish.

 

[GGJstudios]

If there is AppleCare left on the MBA, and the MBA is only holding a 2-3hour charge doing basic things i.e. surfing web/word processing ,will Apple replace the battery?

If the answer is no, what's the minimum threshold of charge required for Apple to say yes to a battery replacement?

Read the first part of the following link, which describes battery replacement policies under warranty and AppleCare. Also read the section on BATTERY LIFE FROM A CHARGE. This should answer most, if not all, of your battery questions:

Apple Notebook Battery FAQ​

Minimum threshold for Apple to not replace a battery would be if it dies within the hour, or if the laptop dies after getting unplugged.

There is no such threshold. Read the FAQ.