13" 2010 MBA battery question

Discussion in 'MacBook Air' started by macbookpro45, Sep 17, 2011.

  1. macbookpro45 macrumors 6502

    Joined:
    Jun 20, 2010
    #1
    If there is AppleCare left on the MBA, and the MBA is only holding a 2-3hour charge doing basic things i.e. surfing web/word processing ,will Apple replace the battery?

    If the answer is no, what's the minimum threshold of charge required for Apple to say yes to a battery replacement?
     
  2. Gregintosh macrumors 68000

    Joined:
    Jan 29, 2008
    Location:
    Chicago
    #2
    Run one of those battery testing programs (like iStat, for example) that tells you the health of the battery.

    I have seen other threads where people claim that if the health is over 80% they will not replace it.

    Also, if the health is still 90%+ then maybe its the way its being used and not the battery itself that's a problem (perhaps some backgrounds apps are causing drain).
     
  3. sloan47 macrumors member

    Joined:
    Aug 3, 2011
    #3
    Definitely check out iStat. If the battery health is still fairly good, I'd recommend a fresh install of OS X and try it out fresh. If you still get those results then talk to Apple.
     
  4. bill-p macrumors 65816

    Joined:
    Jul 23, 2011
    #4
    Minimum threshold for Apple to not replace a battery would be if it dies within the hour, or if the laptop dies after getting unplugged.

    Otherwise, good luck arguing your case.

    Also, if it's a new 2011 Air, you should wait for at least a week of continuous usage for things to "break in" before you can claim anything about performance, battery life, etc... because OSX Lion does indexing the first run, which... takes a very long time to finish.
     
  5. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #5
    Read the first part of the following link, which describes battery replacement policies under warranty and AppleCare. Also read the section on BATTERY LIFE FROM A CHARGE. This should answer most, if not all, of your battery questions:
    There is no such threshold. Read the FAQ.
     

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