13" MacBook Pro iSight issue.

[danbeebee]

I've had my 13" MacBook Pro for 10 months and I'd always tried to use the iSight with Skype here in Australia but it never worked. I just put it down to bad integration as I'd read on forums that it's a common issue.

I finally took the MBP into Doncaster (Melbourne, Australia) Apple Store after I'd tried everything else and they gladly replaced the whole screen within the hour.

I just wanted to say that I'm suitably impressed with the service they offered. The genius ran tests and tried to get it working and accommodated my request for a quick turnaround.

Is this a common issue with the iSight and is this a common turnaround time for a repair?

 

[mulo]

the repair time is pretty common, I had a logic board replaced within 2 hours.
there's lots of people getting the error that the camera is already in use...
never had any problems with it myself.

 

[danbeebee]

Yeah, the "Camera in use" message was common.

They tested it with PhotoBooth and then booted from their own OS to see if it was a software issue. Turns out it was the hardware.

(I also get a brand new screen which is always nice! )