13' Mid 2012 random restarts

Discussion in 'MacBook Air' started by dawgfan, Mar 22, 2015.

  1. dawgfan, Mar 22, 2015
    Last edited: Mar 22, 2015

    dawgfan macrumors 6502

    dawgfan

    Joined:
    Jul 30, 2009
    Location:
    Rocket City, USA
    #1
    Locks up, then restarts from time to time. What steps would you take to troubleshoot this issue?

    Thanks!

    Specs attached
     

    Attached Files:

  2. Airboy1466 macrumors regular

    Airboy1466

    Joined:
    Feb 23, 2015
    #2
    Have you tried resetting the chips that could be the problem
     
  3. dawgfan thread starter macrumors 6502

    dawgfan

    Joined:
    Jul 30, 2009
    Location:
    Rocket City, USA
    #3
    Novice here - no idea how to do that. Thanks for the info and I'll search for instructions!
     
  4. PBG4 Dude macrumors 68000

    PBG4 Dude

    Joined:
    Jul 6, 2007
    #4
    You can try resetting the PRAM by holding CMD+OPT+P+R during boot. Let it reboot and chime three times (just to make sure) before letting go of the key combination.

    If you want to get down and dirty, you can see if the console logs hold any leads. The log viewer is in Applications > Utilities, IIRC.

    Also, do a check on your boot volume by booting into your recovery volume, opening Disk Utility from the list, selecting your OS X from the list, and running Repair Disk on it. If you're in Mavericks or earlier, you can hold OPT key on boot to get To Recovery volume. On Yosemite, hold CMD+R during power up to boot to recovery volume.

    Hope this helps.
     
  5. dawgfan thread starter macrumors 6502

    dawgfan

    Joined:
    Jul 30, 2009
    Location:
    Rocket City, USA
    #5
    Did the reset of PRAM. Still looking for logs...

    Thanks for your time and assistance so far!
     
  6. Airboy1466 macrumors regular

    Airboy1466

    Joined:
    Feb 23, 2015
    #6
    To rest the other chip simply hold shift + option + Command + power for 15 seconds the macbook should not come on after that power it back up and see if the problem still occurs
     
  7. dawgfan thread starter macrumors 6502

    dawgfan

    Joined:
    Jul 30, 2009
    Location:
    Rocket City, USA
    #7
    Done, fingers crossed and thanks!
     
  8. Airboy1466 macrumors regular

    Airboy1466

    Joined:
    Feb 23, 2015
    #8
    Sweet let me know if it worked
     

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