15" 2015 RMBP - Intermittent Hangs/Probable Video Issue

Discussion in 'MacBook Pro' started by dolphin2421, Sep 5, 2015.

  1. dolphin2421 macrumors member

    dolphin2421

    Joined:
    Apr 11, 2015
    Location:
    Santa Cruz Mountains, CA
    #1
    I've only had my new machine for three weeks and it's scheduled for a trip back to the Apple store... It's been hanging intermittently while using Lightroom & Photoshop. Today I ran Apple Diagnostics and got a VFD002 error, indicating some kind of display problem.

    I've never had an issue with any of my previous Apple hardware. Do they tend to fix these machines at the store while you wait? I'm really hoping I won't be stuck without a laptop for an extended period.

    Thanks in advance.
     
  2. Wreckus macrumors 6502a

    Wreckus

    Joined:
    Jan 22, 2015
    Location:
    Edmonton, Alberta, Canada
    #2
    According to Apple Support:

    VFD001
    VFD002
    VFD003
    VFD004
    VFD005
    VFD007


    There may be an issue with the display.
    Contact Apple or take your computer to an Apple Authorized Service Provider or Apple Retail Store to determine which service and support options are available.


    IMO, the good news is that you only had it for 3 weeks so there may be a chance they may just do a exchange and give you a new machine at the apple store. Worst case scenario is that you may be without your macbook for a few weeks as they may send it out for repairs.
     

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