15" 2016 MBP freezes/crashes sometimes when connect to power?

Discussion in 'MacBook Pro' started by minor251, Nov 29, 2016.

  1. minor251 macrumors newbie

    minor251

    Joined:
    Nov 25, 2016
    #1
    My laptop sometimes crashes and freezes altogether after connecting to power, it happened twice in 2 days and everytime it happens it would either do a reboot by itself or I would have to power it up again, and everything goes back to normal until it happens again.


    anybody experiencing the same thing? I attached the apple error report for referencing

    Anonymous UUID: F95D806A-2DCF-492E-8C3F-397171EE0798

    Tue Nov 29 14:36:01 2016

    *** MCA Error Report ***
    CPU Machine Check Architecture Error Dump (CPU: Intel(R) Core(TM) i7-6920HQ CPU @ 2.90GHz, CPUID: 0x506E3)
    CATERR detected! No MCA data found.


    *** Device Tree ***
    {
    "pcie_cfg_base" : 3758096384,
    "pci_devices" :
    {
    "0x0" : "MCHC@0",
    "0x8000" : "PEG0@1",
    "0x9000" : "PEG1@1,1",
    "0xa000" : "PEG2@1,2",
    "0x10000" : "IGPU@2",
    "0x100000" : "PEG0@1/IOPP/GFX0@0",
    "0x101000" : "PEG0@1/IOPP/HDAU@0,1",
    "0xa0000" : "XHC1@14",
    "0xa8000" : "I2C0@15",
    "0xb0000" : "IMEI@16",
    "0xc8000" : "URT2@19",
    "0x8200000" : "PEG1@1,1/IOPP/UPSB@0",
    "0x400000" : "PEG2@1,2/IOPP/UPSB@0",
    "0x8300000" : "PEG1@1,1/IOPP/UPSB@0/IOPP/DSB0@0",
    "0x8308000" : "PEG1@1,1/IOPP/UPSB@0/IOPP/DSB1@1",
    "0x500000" : "PEG2@1,2/IOPP/UPSB@0/IOPP/DSB0@0",
    "0x8310000" : "PEG1@1,1/IOPP/UPSB@0/IOPP/DSB2@2",
    "0x508000" : "PEG2@1,2/IOPP/UPSB@0/IOPP/DSB1@1",
    "0x8320000" : "PEG1@1,1/IOPP/UPSB@0/IOPP/DSB4@4",
    "0x510000" : "PEG2@1,2/IOPP/UPSB@0/IOPP/DSB2@2",
    "0x520000" : "PEG2@1,2/IOPP/UPSB@0/IOPP/DSB4@4",
    "0x8400000" : "PEG1@1,1/IOPP/UPSB@0/IOPP/DSB2@2/IOPP/XHC2@0",
    "0x8500000" : "PEG1@1,1/IOPP/UPSB@0/IOPP/DSB0@0/IOPP/NHI0@0",
    "0x600000" : "PEG2@1,2/IOPP/UPSB@0/IOPP/DSB2@2/IOPP/XHC3@0",
    "0x700000" : "PEG2@1,2/IOPP/UPSB@0/IOPP/DSB0@0/IOPP/NHI0@0",
    "0xd8000" : "RP17@1B",
    "0xe0000" : "RP01@1C",
    "0xf0000" : "URT0@1E",
    "0xf1000" : "URT1@1E,1",
    "0xf2000" : "SPI0@1E,2",
    "0xf3000" : "SPI1@1E,3",
    "0xf8000" : "LPCB@1F",
    "0xfa000" : "PMCR@1F,2",
    "0xfb000" : "HDEF@1F,3",
    "0xfc000" : "SBUS@1F,4",
    "0x200000" : "RP17@1B/IOPP/SSD0@0",
    "0x300000" : "RP01@1C/IOPP/ARPT@0"
    },
    "device_mmio" :
    {
    "PCI0@0" :
    [
    { "a" : 3320, "s" : 8 }
    ],
    "PCI0@0/AppleACPIPCI/PEG0@1/IOPP/GFX0@0" :
    [
    { "a" : 547608330240, "s" : 268435456 },
    { "a" : 547876765696, "s" : 2097152 },
    { "a" : 2187329536, "s" : 262144 },
    { "a" : 2187591680, "s" : 131072 }
    ],
    "PCI0@0/AppleACPIPCI/PEG0@1/IOPP/HDAU@0,1" :
    [
    { "a" : 2187722752, "s" : 16384 }
    ],
    "PCI0@0/AppleACPIPCI/PEG1@1,1/IOPP/UPSB@0/IOPP/DSB0@0/IOPP/NHI0@0" :
    [
    { "a" : 2190475264, "s" : 262144 },
    { "a" : 2190737408, "s" : 4096 }
    ],
    "PCI0@0/AppleACPIPCI/PEG1@1,1/IOPP/UPSB@0/IOPP/DSB2@2/IOPP/XHC2@0" :
    [
    { "a" : 2189426688, "s" : 65536 }
    ],
    "PCI0@0/AppleACPIPCI/PEG2@1,2/IOPP/UPSB@0/IOPP/DSB0@0/IOPP/NHI0@0" :
    [
    { "a" : 2864709632, "s" : 262144 },
    { "a" : 2864971776, "s" : 4096 }
    ],
    "PCI0@0/AppleACPIPCI/PEG2@1,2/IOPP/UPSB@0/IOPP/DSB2@2/IOPP/XHC3@0" :
    [
    { "a" : 2863661056, "s" : 65536 }
    ],
    "PCI0@0/AppleACPIPCI/IGPU@2" :
    [
    { "a" : 547893542912, "s" : 16777216 },
    { "a" : 548145201152, "s" : 268435456 }
    ],
    "PCI0@0/AppleACPIPCI/XHC1@14" :
    [
    { "a" : 547878928384, "s" : 65536 }
    ],
    "PCI0@0/AppleACPIPCI/I2C0@15" :
    [
    { "a" : 547879034880, "s" : 4096 }
    ],
    "PCI0@0/AppleACPIPCI/IMEI@16" :
    [
    { "a" : 547879030784, "s" : 4096 }
    ],
    "PCI0@0/AppleACPIPCI/URT2@19" :
    [
    { "a" : 547879026688, "s" : 4096 }
    ],
    "PCI0@0/AppleACPIPCI/RP17@1B/IOPP/SSD0@0" :
    [
    { "a" : 2186280960, "s" : 16384 }
    ],
    "PCI0@0/AppleACPIPCI/RP01@1C/IOPP/ARPT@0" :
    [
    { "a" : 2185232384, "s" : 32768 },
    { "a" : 2181038080, "s" : 4194304 }
    ],
    "PCI0@0/AppleACPIPCI/URT0@1E" :
    [
    { "a" : 547879022592, "s" : 4096 }
    ],
    "PCI0@0/AppleACPIPCI/URT1@1E,1" :
    [
    { "a" : 547879018496, "s" : 4096 }
    ],
    "PCI0@0/AppleACPIPCI/SPI0@1E,2" :
    [
    { "a" : 547879014400, "s" : 4096 }
    ],
    "PCI0@0/AppleACPIPCI/SPI1@1E,3" :
    [
    { "a" : 547879010304, "s" : 4096 }
    ],
    "PCI0@0/AppleACPIPCI/PMCR@1F,2" :
    [
    { "a" : 2188525568, "s" : 16384 }
    ],
    "PCI0@0/AppleACPIPCI/HDEF@1F,3" :
    [
    { "a" : 547878993920, "s" : 16384 },
    { "a" : 547878862848, "s" : 65536 }
    ],
    "PCI0@0/AppleACPIPCI/SBUS@1F,4" :
    [
    { "a" : 547879038976, "s" : 256 }
    ],
    "DMAC" :
    [
    { "a" : 0, "s" : 32 },
    { "a" : 129, "s" : 17 },
    { "a" : 147, "s" : 13 },
    { "a" : 192, "s" : 32 }
    ],
    "FWHD" :
    [
    { "a" : 4278190080, "s" : 16777216 }
    ],
    "IPIC" :
    [
    { "a" : 32, "s" : 2 },
    { "a" : 36, "s" : 2 },
    { "a" : 40, "s" : 2 },
    { "a" : 44, "s" : 2 },
    { "a" : 48, "s" : 2 },
    { "a" : 52, "s" : 2 },
    { "a" : 56, "s" : 2 },
    { "a" : 60, "s" : 2 },
    { "a" : 160, "s" : 2 },
    { "a" : 164, "s" : 2 },
    { "a" : 168, "s" : 2 },
    { "a" : 172, "s" : 2 },
    { "a" : 176, "s" : 2 },
    { "a" : 180, "s" : 2 },
    { "a" : 184, "s" : 2 },
    { "a" : 188, "s" : 2 },
    { "a" : 1232, "s" : 2 }
    ],
    "MATH" :
    [
    { "a" : 240, "s" : 1 }
    ],
    "LDRC" :
    [
    { "a" : 46, "s" : 2 },
    { "a" : 78, "s" : 2 },
    { "a" : 97, "s" : 1 },
    { "a" : 99, "s" : 1 },
    { "a" : 101, "s" : 1 },
    { "a" : 103, "s" : 1 },
    { "a" : 128, "s" : 1 },
    { "a" : 146, "s" : 1 },
    { "a" : 178, "s" : 2 },
    { "a" : 65535, "s" : 1 },
    { "a" : 6144, "s" : 128 },
    { "a" : 2048, "s" : 128 }
    ],
    "RTC" :
    [
    { "a" : 112, "s" : 8 }
    ],
    "TIMR" :
    [
    { "a" : 64, "s" : 4 },
    { "a" : 80, "s" : 4 }
    ],
    "SMC" :
    [
    { "a" : 768, "s" : 32 },
    { "a" : 4277141504, "s" : 65536 }
    ],
    "EC" :
    [
    { "a" : 98, "s" : 1 },
    { "a" : 102, "s" : 1 }
    ],
    "PDRC" :
    [
    { "a" : 4275109888, "s" : 32768 },
    { "a" : 4275142656, "s" : 4096 },
    { "a" : 4275146752, "s" : 4096 },
    { "a" : 3758096384, "s" : 268435456 },
    { "a" : 4244635648, "s" : 25165824 },
    { "a" : 4275175424, "s" : 131072 },
    { "a" : 4275634176, "s" : 16384 },
    { "a" : 4275326976, "s" : 307200 },
    { "a" : 4278190080, "s" : 16777216 },
    { "a" : 4276092928, "s" : 1048576 }
    ],
    "MEM2" :
    [
    { "a" : 536870912, "s" : 2097152 },
    { "a" : 1073741824, "s" : 2097152 }
    ]
    }
    }


    Model: MacBookPro13,3, BootROM MBP133.0226.B00, 4 processors, Intel Core i7, 2.9 GHz, 16 GB, SMC 2.38f5
    Graphics: kHW_IntelHDGraphics530Item, Intel HD Graphics 530, Built-In
    Graphics: kHW_AMDRadeonPro460Item, AMD Radeon Pro 460, PCIe, 4096 MB
    Memory Module: BANK 0/DIMM0, 8 GB, LPDDR3, 2133 MHz, 0x802C, 0x4D5435324C31473332443450472D30393320
    Memory Module: BANK 1/DIMM0, 8 GB, LPDDR3, 2133 MHz, 0x802C, 0x4D5435324C31473332443450472D30393320
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x15A), Broadcom BCM43xx 1.0 (7.21.171.47.1a8)
    Bluetooth: Version 5.0.1f7, 3 services, 27 devices, 1 incoming serial ports
    USB Device: USB 3.0 Bus
    USB Device: iBridge
    Thunderbolt Bus: MacBook Pro, Apple Inc., 11.9
    Thunderbolt Bus: MacBook Pro, Apple Inc., 11.9
     
  2. ManuCH macrumors 6502

    Joined:
    May 7, 2009
    Location:
    Switzerland
    #2
    Do you have a Time Machine disk connected? If so, try disconnecting it.

    If not, try a clean install. If it still crashes, I'd return it as defective.
     
  3. minor251 thread starter macrumors newbie

    minor251

    Joined:
    Nov 25, 2016
    #3

    I just spoke with apple support and ran a diagnostic test on the machine, the results ended up showing no issues found and reference code ADP000 so I'm guessing its not a hardware problem, don't know how accurate the test is though. now I'm just confused, maybe its due to dirty electricity spikes from the wall? I had a usb-c to usb adaptor plugged in to the laptop but nothing was powered on through that cable, weird!
     
  4. ManuCH macrumors 6502

    Joined:
    May 7, 2009
    Location:
    Switzerland
    #4
    Are you using the stock charger with the original cable, or some third party charger/cable? Also, try leaving that adaptor unplugged and see if it happens again.

    If it happens with no other accessories connected, and with stock charger/cable, insist on having the MBP replaced.
     

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