15" Haswell w/dGPU Kernel Panic - Should I Return?

Discussion in 'MacBook Pro' started by punchwalk, Nov 3, 2013.

  1. punchwalk macrumors regular

    Joined:
    May 16, 2010
    Location:
    Maryland, USA
    #1
    I encountered a kernel panic today while running VirtualBox 4.3 on my new Haswell 15" with discrete GPU. From the error trace, it looks like the panic may have been caused by something related to graphics switching.

    I bought my previous MBP, a 15" high-res, in March of 2011 and have never had a single kernel panic on that machine.

    I've seen from this site that kernel panics aren't exactly a rarity, but can sometimes be a sign of a bigger problem. Since I'm still within my 14-day return window, I'm wondering whether I should return the laptop.

    Any suggestions/anecdotes/thoughts are appreciated. Thanks!
     
  2. breiti macrumors newbie

    Joined:
    Nov 1, 2013
    #2
    Can you post the complete log? Kernel Panics are most of the time just software bugs. I would benchmark the **** out of it of the graphics card. And after that do something stressful in the virtualbox. If it's crashing again just when using virtual box, is mostly a software fault. I would try to reproduce it with another virtualization software. But remember: virtualbox 4.3 is a relatively new piece of software as mavericks is. VirtualBox is operating at the kernel level, so bugs in the kmods can very easily crash your whole system.
     
  3. punchwalk thread starter macrumors regular

    Joined:
    May 16, 2010
    Location:
    Maryland, USA
    #3
    Here it is:

    Anonymous UUID: 157E2C19-516D-DCBC-2799-FFE687E8FAB8

    Sun Nov 3 14:58:10 2013
    panic(cpu 6 caller 0xffffff801bedb94e): Kernel trap at 0xffffff801bd0e058, type 14=page fault, registers:
    CR0: 0x0000000080010033, CR2: 0x0000000000000000, CR3: 0x00000002859cb002, CR4: 0x00000000001626e0
    RAX: 0x0000000000000000, RBX: 0x0000000000000010, RCX: 0x0000000000000b40, RDX: 0x0000000000005a00
    RSP: 0xffffff81f5d1bac8, RBP: 0xffffff81f5d1bb00, RSI: 0xffffff81eff3da70, RDI: 0x0000000000000000
    R8: 0x0000000000006000, R9: 0xffffff805050bb50, R10: 0x0000000000000000, R11: 0xffffffffffffffff
    R12: 0xffffff8060a23400, R13: 0xffffff81eff3da00, R14: 0xffffff81eff3da00, R15: 0xffffff8060a23400
    RFL: 0x0000000000010202, RIP: 0xffffff801bd0e058, CS: 0x0000000000000008, SS: 0x0000000000000010
    Fault CR2: 0x0000000000000000, Error code: 0x0000000000000002, Fault CPU: 0x6

    Backtrace (CPU 6), Frame : Return Address
    0xffffff81f5d1b750 : 0xffffff801be22f69
    0xffffff81f5d1b7d0 : 0xffffff801bedb94e
    0xffffff81f5d1b9a0 : 0xffffff801bef2dc6
    0xffffff81f5d1b9c0 : 0xffffff801bd0e058
    0xffffff81f5d1bb00 : 0xffffff7f9d849f06
    0xffffff81f5d1bb50 : 0xffffff7f9d84a64e
    0xffffff81f5d1bb90 : 0xffffff801c2cd01d
    0xffffff81f5d1bbf0 : 0xffffff801c2cabcf
    0xffffff81f5d1bd40 : 0xffffff801beb6088
    0xffffff81f5d1be50 : 0xffffff801be26bb1
    0xffffff81f5d1be80 : 0xffffff801be139b5
    0xffffff81f5d1bef0 : 0xffffff801be1e003
    0xffffff81f5d1bf70 : 0xffffff801bec92ad
    0xffffff81f5d1bfb0 : 0xffffff801bef35e6
    Kernel Extensions in backtrace:
    com.apple.iokit.IOAcceleratorFamily(98.9)[60FCBADD-27EE-349C-AC29-C758C944A2AE]@0xffffff7f9d82c000->0xffffff7f9d884fff
    dependency: com.apple.iokit.IOPCIFamily(2.8)[D7DDC654-8A3E-33FC-B5ED-E756535EBD4D]@0xffffff7f9c4b9000
    dependency: com.apple.iokit.IOGraphicsFamily(2.4)[C193403C-110B-31D6-857E-5AFDB7868294]@0xffffff7f9c7f3000

    BSD process name corresponding to current thread: VirtualBoxVM

    Mac OS version:
    13A3017

    Kernel version:
    Darwin Kernel Version 13.0.2: Sun Sep 29 19:38:57 PDT 2013; root:xnu-2422.75.4~1/RELEASE_X86_64
    Kernel UUID: C51C3998-66EA-3C1B-A46E-90943DA76DF4
    Kernel slide: 0x000000001bc00000
    Kernel text base: 0xffffff801be00000
    System model name: MacBookPro11,3 (Mac-2BD1B31983FE1663)

    System uptime in nanoseconds: 21029490340971
    last loaded kext at 9440488531426: com.apple.iokit.IOBluetoothUSBDFU 4.2.1f2 (addr 0xffffff7f9e484000, size 12288)
    last unloaded kext at 9644438002190: com.apple.driver.AppleUSBCDC 4.2.1b5 (addr 0xffffff7f9e477000, size 16384)
    loaded kexts:
    org.virtualbox.kext.VBoxNetAdp 4.3.0
    org.virtualbox.kext.VBoxNetFlt 4.3.0
    org.virtualbox.kext.VBoxUSB 4.3.0
    org.virtualbox.kext.VBoxDrv 4.3.0
    com.apple.filesystems.smbfs 2.0.0
    com.apple.driver.AppleHWSensor 1.9.5d0
    com.apple.filesystems.autofs 3.0
    com.apple.driver.AudioAUUC 1.60
    com.apple.iokit.IOBluetoothSerialManager 4.2.1f2
    com.apple.driver.AppleHDA 2.5.8fc1
    com.apple.driver.ApplePlatformEnabler 2.0.9d1
    com.apple.driver.AGPM 100.14.14
    com.apple.driver.X86PlatformShim 1.0.0
    com.apple.driver.AppleUpstreamUserClient 3.5.13
    com.apple.GeForce 8.2.0
    com.apple.iokit.IOUserEthernet 1.0.0d1
    com.apple.driver.AppleIntelHD5000Graphics 8.2.0
    com.apple.driver.AppleThunderboltIP 1.0.10
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.1f2
    com.apple.driver.AppleLPC 1.7.0
    com.apple.driver.AppleSMCLMU 2.0.4d1
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AppleHWAccess 1
    com.apple.driver.AppleIntelFramebufferAzul 8.2.0
    com.apple.driver.AppleCameraInterface 4.20.0
    com.apple.driver.AppleMuxControl 3.4.28
    com.apple.driver.AppleMCCSControl 1.1.12
    com.apple.driver.AppleUSBTCButtons 240.2
    com.apple.driver.AppleUSBTCKeyboard 240.2
    com.apple.driver.AppleUSBCardReader 3.4.0
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.BootCache 35
    com.apple.driver.AppleUSBHub 660.4.0
    com.apple.driver.XsanFilter 404
    com.apple.iokit.IOAHCIBlockStorage 2.4.5
    com.apple.driver.AppleAHCIPort 2.9.5
    com.apple.driver.AirPort.Brcm4360 820.21.47
    com.apple.driver.AppleUSBXHCI 660.4.2
    com.apple.driver.AppleSmartBatteryManager 161.0.0
    com.apple.driver.AppleRTC 2.0
    com.apple.driver.AppleACPIButtons 2.0
    com.apple.driver.AppleHPET 1.8
    com.apple.driver.AppleSMBIOS 2.0
    com.apple.driver.AppleACPIEC 2.0
    com.apple.driver.AppleAPIC 1.7
    com.apple.nke.applicationfirewall 153
    com.apple.security.quarantine 3
    com.apple.kext.triggers 1.0
    com.apple.iokit.IOSerialFamily 10.0.7
    com.apple.driver.DspFuncLib 2.5.8fc1
    com.apple.vecLib.kext 1.0.0
    com.apple.iokit.IOAudioFamily 1.9.4fc11
    com.apple.kext.OSvKernDSPLib 1.14
    com.apple.iokit.IOAcceleratorFamily 98.9
    com.apple.nvidia.driver.NVDAGK100Hal 8.2.0
    com.apple.nvidia.driver.NVDAResman 8.2.0
    com.apple.iokit.IOSurface 91
    com.apple.iokit.IOBluetoothFamily 4.2.1f2
    com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.1f2
    com.apple.driver.X86PlatformPlugin 1.0.0
    com.apple.driver.IOPlatformPluginFamily 5.7.0d1
    com.apple.driver.AppleSMC 3.1.6d1
    com.apple.AppleGraphicsDeviceControl 3.4.28
    com.apple.iokit.IOAcceleratorFamily2 98.9
    com.apple.driver.AppleHDAController 2.5.8fc1
    com.apple.iokit.IOHDAFamily 2.5.8fc1
    com.apple.driver.AppleGraphicsControl 3.4.28
    com.apple.driver.AppleBacklightExpert 1.0.4
    com.apple.iokit.IONDRVSupport 2.4
    com.apple.driver.AppleSMBusController 1.0.11d1
    com.apple.iokit.IOGraphicsFamily 2.4
    com.apple.driver.AppleUSBMultitouch 240.9
    com.apple.iokit.IOUSBHIDDriver 660.4.0
    com.apple.driver.AppleThunderboltDPInAdapter 3.1.2
    com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.2
    com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.3
    com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.5
    com.apple.iokit.IOUSBMassStorageClass 3.6.0
    com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.5
    com.apple.driver.AppleUSBMergeNub 650.4.0
    com.apple.driver.AppleUSBComposite 656.4.1
    com.apple.iokit.IOUSBUserClient 660.4.2
    com.apple.iokit.IOAHCIFamily 2.6.0
    com.apple.driver.AppleThunderboltNHI 1.9.8
    com.apple.iokit.IOThunderboltFamily 3.2.3
    com.apple.iokit.IO80211Family 600.34
    com.apple.driver.mDNSOffloadUserClient 1.0.1b4
    com.apple.iokit.IONetworkingFamily 3.2
    com.apple.iokit.IOUSBFamily 660.4.2
    com.apple.driver.AppleEFINVRAM 2.0
    com.apple.driver.AppleEFIRuntime 2.0
    com.apple.iokit.IOHIDFamily 2.0.0
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.sandbox 278.10
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.security.TMSafetyNet 7
    com.apple.driver.AppleKeyStore 2
    com.apple.driver.DiskImages 371.1
    com.apple.iokit.IOStorageFamily 1.9
    com.apple.iokit.IOReportFamily 23
    com.apple.driver.AppleFDEKeyStore 28.30
    com.apple.driver.AppleACPIPlatform 2.0
    com.apple.iokit.IOPCIFamily 2.8
    com.apple.iokit.IOACPIFamily 1.4
    com.apple.kec.pthread 1
    com.apple.kec.corecrypto 1.0
     
  4. priitv8 macrumors 68020

    Joined:
    Jan 13, 2011
    Location:
    Estonia
    #4
    Is this the OS X that came preloaded with the computer?
    I'm just curious, because my Mavericks I got from Mac AppStore identifies itself as:
    System Version: OS X 10.9 (13A603)
    Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
     
  5. geefourfivesix macrumors newbie

    Joined:
    Jan 29, 2008
    #5
    13A3017 is a special build that shipped with the Haswell rMBP's.
     
  6. punchwalk thread starter macrumors regular

    Joined:
    May 16, 2010
    Location:
    Maryland, USA
    #6
    I noticed something that could possibly be related. I accidentally installed Direct3D support in the Guest Addition which VirtualBox has long described as "experimental". I've always avoided installing it in the past. Perhaps that's why I never encountered the error before.

    The good news is that I ran some heavy GPU benchmarks a few times and had no error. I'll see if I can reproduce the error using VirtualBox, but it'll be tough since I was about 2/3 of the way through a long installation process (Visual Studio 2013) and there was nothing else ostensibly occurring with which I could attribute the error.
     
  7. fredrikb macrumors newbie

    Joined:
    Sep 20, 2013
    #7
    I just got a kernel panic on my new 15" Haswell (late 2013), 2.6ghz, 16gb, 1tb, 750m. No idea what caused it, I was backing up with Time Machine to an external USB 3 hard drive and watching a movie with VLC. I think the only other application running was Skype. Here's the log:

    Anonymous UUID: 75FEA640-524C-69C6-2064-05B522CEBC01

    Tue Nov 5 18:54:20 2013
    panic(cpu 4 caller 0xffffff8007edb94e): Kernel trap at 0xffffff8007ea2f09, type 13=general protection, registers:
    CR0: 0x000000008001003b, CR2: 0x000000013c780000, CR3: 0x00000003617910ae, CR4: 0x00000000001606e0
    RAX: 0x0000000000000001, RBX: 0xff000000ff000000, RCX: 0xffffff802f56b9e0, RDX: 0x0000000000000821
    RSP: 0xffffff82002433d0, RBP: 0xffffff8200243400, RSI: 0x0000000026a74e9c, RDI: 0xffffff800d886c58
    R8: 0x0000000000000001, R9: 0x0000000000000000, R10: 0xffffff8008470800, R11: 0xffffffffffffff00
    R12: 0xffffff800d886c58, R13: 0xffffff800b6a3000, R14: 0x000000000589e000, R15: 0xffffff8030d72800
    RFL: 0x0000000000010286, RIP: 0xffffff8007ea2f09, CS: 0x0000000000000008, SS: 0x0000000000000010
    Fault CR2: 0x000000013c780000, Error code: 0x0000000000000000, Fault CPU: 0x4

    Backtrace (CPU 4), Frame : Return Address
    0xffffff81cf1d5df0 : 0xffffff8007e22f69
    0xffffff81cf1d5e70 : 0xffffff8007edb94e
    0xffffff81cf1d6040 : 0xffffff8007ef2dc6
    0xffffff81cf1d6060 : 0xffffff8007ea2f09
    0xffffff8200243400 : 0xffffff8007e99fca
    0xffffff8200243720 : 0xffffff80081feaae
    0xffffff8200243750 : 0xffffff8007fd0f38
    0xffffff8200243820 : 0xffffff8007fd2a4e
    0xffffff8200243890 : 0xffffff8007fd03c2
    0xffffff8200243a30 : 0xffffff8007fcfc05
    0xffffff8200243cf0 : 0xffffff800816a706
    0xffffff8200243d80 : 0xffffff8007ffcdf1
    0xffffff8200243e00 : 0xffffff8007ff29a5
    0xffffff8200243e50 : 0xffffff80081eeeae
    0xffffff8200243ef0 : 0xffffff80081ef029
    0xffffff8200243f50 : 0xffffff800823d753
    0xffffff8200243fb0 : 0xffffff8007ef35c6

    BSD process name corresponding to current thread: backupd

    Mac OS version:
    13A3017

    Kernel version:
    Darwin Kernel Version 13.0.2: Sun Sep 29 19:38:57 PDT 2013; root:xnu-2422.75.4~1/RELEASE_X86_64
    Kernel UUID: C51C3998-66EA-3C1B-A46E-90943DA76DF4
    Kernel slide: 0x0000000007c00000
    Kernel text base: 0xffffff8007e00000
    System model name: MacBookPro11,3 (Mac-2BD1B31983FE1663)

    System uptime in nanoseconds: 348908072275398
    last loaded kext at 343174064162322: com.apple.iokit.SCSITaskUserClient 3.6.5 (addr 0xffffff7f899c8000, size 36864)
    last unloaded kext at 343346178540790: com.apple.driver.AppleUSBCDC 4.2.1b5 (addr 0xffffff7f899a6000, size 16384)
    loaded kexts:
    net.tunnelblick.tap 1.0
    net.tunnelblick.tun 1.0
    com.apple.driver.AppleMikeyHIDDriver 124
    com.apple.filesystems.smbfs 2.0.0
    com.apple.driver.AppleHWSensor 1.9.5d0
    com.apple.driver.AudioAUUC 1.60
    com.apple.filesystems.autofs 3.0
    com.apple.iokit.IOUserEthernet 1.0.0d1
    com.apple.driver.AppleUpstreamUserClient 3.5.13
    com.apple.iokit.IOBluetoothSerialManager 4.2.1f2
    com.apple.driver.ApplePlatformEnabler 2.0.9d1
    com.apple.driver.AGPM 100.14.14
    com.apple.driver.X86PlatformShim 1.0.0
    com.apple.GeForce 8.2.0
    com.apple.driver.AppleIntelHD5000Graphics 8.2.0
    com.apple.driver.AppleHDA 2.5.8fc1
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AppleThunderboltIP 1.0.10
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.1f2
    com.apple.driver.AppleSMCLMU 2.0.4d1
    com.apple.driver.AppleHWAccess 1
    com.apple.driver.AirPort.Brcm4360 820.21.47
    com.apple.driver.AppleLPC 1.7.0
    com.apple.driver.AppleCameraInterface 4.20.0
    com.apple.driver.AppleMuxControl 3.4.28
    com.apple.driver.AppleIntelFramebufferAzul 8.2.0
    com.apple.driver.AppleMCCSControl 1.1.12
    com.apple.driver.AppleUSBTCButtons 240.2
    com.apple.driver.AppleUSBTCKeyboard 240.2
    com.apple.driver.AppleUSBCardReader 3.4.0
    com.apple.driver.XsanFilter 404
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.BootCache 35
    com.apple.iokit.IOAHCIBlockStorage 2.4.5
    com.apple.driver.AppleAHCIPort 2.9.5
    com.apple.driver.AppleUSBHub 660.4.0
    com.apple.driver.AppleUSBXHCI 660.4.2
    com.apple.driver.AppleSmartBatteryManager 161.0.0
    com.apple.driver.AppleACPIButtons 2.0
    com.apple.driver.AppleRTC 2.0
    com.apple.driver.AppleHPET 1.8
    com.apple.driver.AppleSMBIOS 2.0
    com.apple.driver.AppleACPIEC 2.0
    com.apple.driver.AppleAPIC 1.7
    com.apple.nke.applicationfirewall 153
    com.apple.security.quarantine 3
    com.apple.kext.triggers 1.0
    com.apple.iokit.IOSerialFamily 10.0.7
    com.apple.iokit.IOAcceleratorFamily 98.9
    com.apple.nvidia.driver.NVDAGK100Hal 8.2.0
    com.apple.nvidia.driver.NVDAResman 8.2.0
    com.apple.iokit.IOSurface 91
    com.apple.driver.DspFuncLib 2.5.8fc1
    com.apple.vecLib.kext 1.0.0
    com.apple.iokit.IOAudioFamily 1.9.4fc11
    com.apple.kext.OSvKernDSPLib 1.14
    com.apple.iokit.IOBluetoothFamily 4.2.1f2
    com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.1f2
    com.apple.driver.AppleHDAController 2.5.8fc1
    com.apple.iokit.IOHDAFamily 2.5.8fc1
    com.apple.iokit.IO80211Family 600.34
    com.apple.driver.mDNSOffloadUserClient 1.0.1b4
    com.apple.iokit.IONetworkingFamily 3.2
    com.apple.driver.AppleBacklightExpert 1.0.4
    com.apple.iokit.IONDRVSupport 2.4
    com.apple.driver.AppleGraphicsControl 3.4.28
    com.apple.AppleGraphicsDeviceControl 3.4.28
    com.apple.iokit.IOAcceleratorFamily2 98.9
    com.apple.driver.X86PlatformPlugin 1.0.0
    com.apple.driver.AppleSMC 3.1.6d1
    com.apple.driver.IOPlatformPluginFamily 5.7.0d1
    com.apple.driver.AppleSMBusController 1.0.11d1
    com.apple.iokit.IOGraphicsFamily 2.4
    com.apple.driver.AppleThunderboltDPInAdapter 3.1.2
    com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.2
    com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.3
    com.apple.driver.AppleUSBMultitouch 240.9
    com.apple.iokit.IOUSBHIDDriver 660.4.0
    com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.5
    com.apple.iokit.IOUSBMassStorageClass 3.6.0
    com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.5
    com.apple.driver.AppleUSBMergeNub 650.4.0
    com.apple.driver.AppleUSBComposite 656.4.1
    com.apple.iokit.IOAHCIFamily 2.6.0
    com.apple.iokit.IOUSBUserClient 660.4.2
    com.apple.driver.AppleThunderboltNHI 1.9.8
    com.apple.iokit.IOThunderboltFamily 3.2.3
    com.apple.iokit.IOUSBFamily 660.4.2
    com.apple.driver.AppleEFINVRAM 2.0
    com.apple.driver.AppleEFIRuntime 2.0
    com.apple.iokit.IOHIDFamily 2.0.0
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.sandbox 278.10
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.security.TMSafetyNet 7
    com.apple.driver.AppleKeyStore 2
    com.apple.driver.DiskImages 371.1
    com.apple.iokit.IOStorageFamily 1.9
    com.apple.iokit.IOReportFamily 23
    com.apple.driver.AppleFDEKeyStore 28.30
    com.apple.driver.AppleACPIPlatform 2.0
    com.apple.iokit.IOPCIFamily 2.8
    com.apple.iokit.IOACPIFamily 1.4
    com.apple.kec.corecrypto 1.0
    com.apple.kec.pthread 1
    Model: MacBookPro11,3, BootROM MBP112.0138.B00, 4 processors, Intel Core i7, 2.6 GHz, 16 GB, SMC 2.19f3
    Graphics: Intel Iris Pro, Intel Iris Pro, Built-In, 1024 MB
    Graphics: NVIDIA GeForce GT 750M, NVIDIA GeForce GT 750M, PCIe, 2048 MB
    Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x000000000000000000000000000000000000
    Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x000000000000000000000000000000000000
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (6.30.223.154.47)
    Bluetooth: Version 4.2.1f2 12982, 3 services, 15 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en0
    Serial ATA Device: APPLE SSD SM1024F, 1 TB
    USB Device: Internal Memory Card Reader
    USB Device: Expansion Desk
    USB Device: Apple Internal Keyboard / Trackpad
    USB Device: BRCM20702 Hub
    USB Device: Bluetooth USB Host Controller
    Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1
     

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