ok so im having major problems here brand new out the box. its only working when plugged into the power outlet, battery is totally unresponsive like there isn't even one in there! These are the battery stats from profiler and its saying replace now. ARE YOU SERIOUS? so is there anything i can do or is this shaping up to be a trip to the local apple store? thanks! Model Information: Serial Number: W0012GFG9BWZA Manufacturer: SMP Device name: bq20z451 Pack Lot Code: 0000 PCB Lot Code: 0000 Firmware Version: 0201 Hardware Revision: 000a Cell Revision: 0158 Charge Information: Charge remaining (mAh): 0 Fully charged: No Charging: No Full charge capacity (mAh): 0 Health Information: Cycle count: 0 Condition: Replace Now Battery Installed: Yes Amperage (mA): 0 Voltage (mV): 12118 i also have a second macbook same spec bought the same time and the hard drive has gone, comes up with flashing folder, ran disk utility off install disks tried to repair but its saying contact apple! not having much luck with these at all!