I bought a 15" MacBook Pro retina two weeks ago and have been experiencing an intermittent issue with the volume and keyboard brightness buttons. When I push them I get a message that I will post a picture of. If I restart my computer then they will work, but it's frustrating. Does anyone know how to fix this? Should I exchange my computer?
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15" MBP retina volume and keyboard brightness keys not working
- Thread starter badger91
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For your keyboard brightness issue: System Preferences --> Keyboard --> Untick "adjust keyboard brightness in low light".
As far as volume goes... I've got no clue on that one.
As far as volume goes... I've got no clue on that one.
Try an SMC reset.
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.
Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.
See if it solves ur issue.
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.
Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.
See if it solves ur issue.
Volume issue usually indicates the mac is outputting digital audio, therefore there is no volume adjustment in software - that would be done by the device it's outputting to eg (TV via HDMI, AV Amp, etc).
