iPhone 15 Pro Max 15 Pro Max Scratches

[faksnima]

My natural titanium pro max has some surface scratches out of the box on the frame. Does anyone know if this can be polished out? I’d hate to wait for a replacement in this flurry. I noticed it as I was putting on a case.

 

[RRC]

I personally wouldn’t try to polish anything out, did you get it delivered or collected from store?

 

[faksnima]

I picked it up. The problem is I’m not sure there is any inventory anywhere.

 

[powerbook911]

My natural titanium pro max has some surface scratches out of the box on the frame. Does anyone know if this can be polished out? I’d hate to wait for a replacement in this flurry. I noticed it as I was putting on a case.

No I don’t believe you can. Folks thought that one had a coating too.

Also, there are some brush metal lines in the surface of these. Were you sure yours were scratches?

 

[faksnima]

No I don’t believe you can. Folks thought that one had a coating too.

Also, there are some brush metal lines in the surface of these. Were you sure yours were scratches?

Yes. They are lighter and look like something grazed them. It’s not the brushed look unfortunately.

 

[Bstephens]

You can touch it up with a refinishing pad.

 

[chabig]

Wait a week or two. New scratches will occur alongside the existing ones. Then wait a few more weeks and you'll realize it doesn't matter any more.

 

[faksnima]

You can touch it up with a refinishing pad.

Ooh. Please share!

 

[drugdoubles]

Wait a week or two. New scratches will occur alongside the existing ones. Then wait a few more weeks and you'll realize it doesn't matter any more.

Lol xd is this what people suppose to expect from an over $1200 phone?

 

[faksnima]

Lol xd is this what people suppose to expect from an over $1200 phone?

Right? I was expecting the titanium to be as durable as the AWU. Unfortunately not.

 

[sack_peak]

I'd demand a replacement for a $1199-1599 phone.

 

[faksnima]

I'd demand a replacement for a $1199-1599 phone.

I think that’s what I’m going to do. The problem is when replacements will be available. If it’s outside my 14-day window it might be a problem.

 

[sack_peak]

I think that’s what I’m going to do. The problem is when replacements will be available. If it’s outside my 14-day window it might be a problem.

That damage is like buying refurbished iPhone at brand new pricing.

 

[iVegas]

I think that’s what I’m going to do. The problem is when replacements will be available. If it’s outside my 14-day window it might be a problem.

They may keep replacements on hand for exchanges. Doesn't hurt to ask before you start hunting for one.

 

[faksnima]

They may keep replacements on hand for exchanges. Doesn't hurt to ask before you start hunting for one.

Anyway to find out inventory before going in? Do the stores still answer phones?

 

[BeatCrazy]

I think that’s what I’m going to do. The problem is when replacements will be available. If it’s outside my 14-day window it might be a problem.

They may keep replacements on hand for exchanges. Doesn't hurt to ask before you start hunting for one.

Replacements are available literally on launch day, at least in the US. My iPhone 13 Pro had a DOA face sensor out of the box and the local Apple Store gave me a replacement . Note - it was not 'new'. I mean it was new, but it wasn't in retail packaging. If you really want a 'new' one (but any iPhone 15 can only be new right now) then you'll have to do a return/replace. Which could take a while.

 

[faksnima]

Replacements are available literally on launch day, at least in the US. My iPhone 13 Pro had a DOA face sensor out of the box and the local Apple Store gave me a replacement . Note - it was not 'new'. I mean it was new, but it wasn't in retail packaging. If you really want a 'new' one (but any iPhone 15 can only be new right now) then you'll have to do a return/replace. Which could take a while.

Thanks. I will look into this. So I can walk in and get it exchanged without having my retail packaging on me?

 

[Hertz77]

My natural titanium pro max has some surface scratches out of the box on the frame. Does anyone know if this can be polished out? I’d hate to wait for a replacement in this flurry. I noticed it as I was putting on a case.

Can you share a photo of the scratches?

 

[sack_peak]

Can you share a photo of the scratches?

I agree. Pls show us.

 

[faksnima]

I agree. Pls show us.

I don’t have a way to take pics currently. If I can, I will.

 

[faksnima]

I don’t have a way to take pics currently. If I can, I will.

Used my wife’s phone.

 

[djinn]

Just be careful when exchanging it. You could walk away with a new and possibly worse problem.

 

[BeatCrazy]

Thanks. I will look into this. So I can walk in and get it exchanged without having my retail packaging on me?

Correct. But you'd be doing a 'warranty exchange'. Not a 'return and rebuy (new)'. Even though both types of replacements would be new. With a warranty exchange, you're not getting new packaging.

 

[faksnima]

Got it. Thanks.

 

[BeatCrazy]

Used my wife’s phone.

I'd keep what you got. If you're going to use a case, you'll never see it. If you're not going to use a case, you'll have 10X that number of scratches within a month.