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parish

macrumors 65816
Original poster
Apr 14, 2009
1,082
2
Wilts., UK
This is an original 15" rMBP from July 2012. Running Mavericks. I just close the lid to put it to sleep when not in use as I always have done, but in the last couple of days it has not woken when I've opened the lid again.

Pressing a key or clicking the trackpad doesn't wake it either. The only way I've found to bring it back to life is to hold the power button down for 20-30 seconds, at which point it actually starts from cold (as though it shutdown when I closed the lid).

It doesn't happen every time and I've powered it down and back up after it happened the first time just to make sure everything was reset, but the problem persists.

Has anyone else seen this? Any ideas? Thankfully I've got AppleCare should it die, but I'd rather it didn't.

EDIT: Oh, and before anyone asks, yes, it has plenty of charge left in the battery (>50%) when this happens!
 

Ifti

macrumors 68040
Dec 14, 2010
3,133
1,376
UK
Ive had this happen on my 1 week old rMBP.
Ive also had it not shut down twice now (I shut down at the end of each day). I get the spinning wheel as though its shutting down, and it just does nothing for ages, so I have to keep the power button pressed.

Im convinced Mavericks is still a little buggy, and I'm hoping for an update to rectify the stability issues!
 

Bruno09

macrumors 68020
Aug 24, 2013
2,202
152
Far from here
To OP : could you please have a look here :

Macintosh HD / Library / Preferences / SystemConfiguration / com.apple.PowerManagement.plist.

Use Quicklook (space bar) and look at "Hibernate mode" (you'll find it twice : under "AC Power", and under "Battery Power".

What figure shows up just under "Hibernate mode" ?
 

parish

macrumors 65816
Original poster
Apr 14, 2009
1,082
2
Wilts., UK
To OP : could you please have a look here :

Macintosh HD / Library / Preferences / SystemConfiguration / com.apple.PowerManagement.plist.

Use Quicklook (space bar) and look at "Hibernate mode" (you'll find it twice : under "AC Power", and under "Battery Power".

What figure shows up just under "Hibernate mode" ?

It's 3 under both.
 

Bruno09

macrumors 68020
Aug 24, 2013
2,202
152
Far from here
3 is OK (default mode for laptops).

What I would do to fix the problem :

1. repair the permissions in Disk Utility

2. backup the com.apple.PowerManagement.plist (drag it to the Desktop).

3. delete it in the SystemConfiguration folder.

4. shut down the computer and reset the SMC :
http://support.apple.com/kb/HT3964?viewlocale=en_US

5. start the computer and check if the problem is solved.
 
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parish

macrumors 65816
Original poster
Apr 14, 2009
1,082
2
Wilts., UK
3 is OK (default mode for laptops).

What I would to fix the problem :

1. repair the permissions in Disk Utility

2. backup the com.apple.PowerManagement.plist (drag it to the Desktop).

3. delete it in the SystemConfiguration folder.

4. shut down the computer and reset the SMC :
http://support.apple.com/kb/HT3964?viewlocale=en_US

5. start the computer and check if the problem is solved.

Thanks. I'll try that, but it will take a few days to test and even then it will be difficult to be sure it's worked due to the random nature of the issue.
 

parish

macrumors 65816
Original poster
Apr 14, 2009
1,082
2
Wilts., UK
It should work. I have already used this several times successfully.

Hope it will work for you too.

Thanks. I've just read the KB article fully (only looked for the key sequence originally) and not responding to opening/closing the lid is listed as one of the issue an SMC reset addresses, so fingers crossed that was it :)
 

Quackers

macrumors 68000
Sep 18, 2013
1,938
703
Manchester, UK
On a different tack, do you have rEFInd installed?
This has been known to cause this problem with certain later model MBP's.
 

IGregory

macrumors 6502a
Aug 5, 2012
669
5
This is an original 15" rMBP from July 2012. Running Mavericks. I just close the lid to put it to sleep when not in use as I always have done, but in the last couple of days it has not woken when I've opened the lid again./QUOTE]

I have the 15" rMBP from July 2012 and was experiencing the same problem after upgrading to Mavericks. Yesterday I downloaded the new iTunes update and that appears to have fixed the problem.
 

IGregory

macrumors 6502a
Aug 5, 2012
669
5
"This is an original 15" rMBP from July 2012. Running Mavericks. I just close the lid to put it to sleep when not in use as I always have done, but in the last couple of days it has not woken when I've opened the lid again."

I have the 15" rMBP from July 2012 and was experiencing the same problem after upgrading to Mavericks. Yesterday I downloaded the new iTunes update and that appears to have fixed the problem.[/QUOTE]
 

parish

macrumors 65816
Original poster
Apr 14, 2009
1,082
2
Wilts., UK
It's a boot manager that some people use.
I was using it and it caused this issue. Once removed things returned to normal.

Ah, thanks. No, I'm not using anything like that.

"This is an original 15" rMBP from July 2012. Running Mavericks. I just close the lid to put it to sleep when not in use as I always have done, but in the last couple of days it has not woken when I've opened the lid again."

I have the 15" rMBP from July 2012 and was experiencing the same problem after upgrading to Mavericks. Yesterday I downloaded the new iTunes update and that appears to have fixed the problem.

Thanks. I also installed iTunes 11.1.3 yesterday as well as resetting the SMC so it should be definitely fixed :)
 
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