15" rMBP not waking from sleep

Discussion in 'MacBook Pro' started by parish, Nov 5, 2013.

  1. parish macrumors 65816

    parish

    Joined:
    Apr 14, 2009
    Location:
    Wilts., UK
    #1
    This is an original 15" rMBP from July 2012. Running Mavericks. I just close the lid to put it to sleep when not in use as I always have done, but in the last couple of days it has not woken when I've opened the lid again.

    Pressing a key or clicking the trackpad doesn't wake it either. The only way I've found to bring it back to life is to hold the power button down for 20-30 seconds, at which point it actually starts from cold (as though it shutdown when I closed the lid).

    It doesn't happen every time and I've powered it down and back up after it happened the first time just to make sure everything was reset, but the problem persists.

    Has anyone else seen this? Any ideas? Thankfully I've got AppleCare should it die, but I'd rather it didn't.

    EDIT: Oh, and before anyone asks, yes, it has plenty of charge left in the battery (>50%) when this happens!
     
  2. Ifti macrumors 68000

    Joined:
    Dec 14, 2010
    Location:
    UK
    #2
    Ive had this happen on my 1 week old rMBP.
    Ive also had it not shut down twice now (I shut down at the end of each day). I get the spinning wheel as though its shutting down, and it just does nothing for ages, so I have to keep the power button pressed.

    Im convinced Mavericks is still a little buggy, and I'm hoping for an update to rectify the stability issues!
     
  3. Bruno09 macrumors 68020

    Joined:
    Aug 24, 2013
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    Far from here
    #3
    To OP : could you please have a look here :

    Macintosh HD / Library / Preferences / SystemConfiguration / com.apple.PowerManagement.plist.

    Use Quicklook (space bar) and look at "Hibernate mode" (you'll find it twice : under "AC Power", and under "Battery Power".

    What figure shows up just under "Hibernate mode" ?
     
  4. parish thread starter macrumors 65816

    parish

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    Apr 14, 2009
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    Wilts., UK
    #4
    It's 3 under both.
     
  5. Bruno09, Nov 5, 2013
    Last edited: Nov 5, 2013

    Bruno09 macrumors 68020

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    #5
    3 is OK (default mode for laptops).

    What I would do to fix the problem :

    1. repair the permissions in Disk Utility

    2. backup the com.apple.PowerManagement.plist (drag it to the Desktop).

    3. delete it in the SystemConfiguration folder.

    4. shut down the computer and reset the SMC :
    http://support.apple.com/kb/HT3964?viewlocale=en_US

    5. start the computer and check if the problem is solved.
     
  6. parish thread starter macrumors 65816

    parish

    Joined:
    Apr 14, 2009
    Location:
    Wilts., UK
    #6
    Thanks. I'll try that, but it will take a few days to test and even then it will be difficult to be sure it's worked due to the random nature of the issue.
     
  7. Bruno09 macrumors 68020

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    #7
    It should work. I have already used this several times successfully.

    Hope it will work for you too.
     
  8. parish thread starter macrumors 65816

    parish

    Joined:
    Apr 14, 2009
    Location:
    Wilts., UK
    #8
    Thanks. I've just read the KB article fully (only looked for the key sequence originally) and not responding to opening/closing the lid is listed as one of the issue an SMC reset addresses, so fingers crossed that was it :)
     
  9. Quackers macrumors 6502a

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    Sep 18, 2013
    Location:
    Manchester, UK
    #9
    On a different tack, do you have rEFInd installed?
    This has been known to cause this problem with certain later model MBP's.
     
  10. parish thread starter macrumors 65816

    parish

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    Apr 14, 2009
    Location:
    Wilts., UK
    #10
    No - what is it? :confused:
     
  11. Quackers macrumors 6502a

    Joined:
    Sep 18, 2013
    Location:
    Manchester, UK
    #11
    It's a boot manager that some people use.
    I was using it and it caused this issue. Once removed things returned to normal.
     
  12. IGregory macrumors 6502a

    IGregory

    Joined:
    Aug 5, 2012
    #12
     
  13. IGregory macrumors 6502a

    IGregory

    Joined:
    Aug 5, 2012
    #13
    "This is an original 15" rMBP from July 2012. Running Mavericks. I just close the lid to put it to sleep when not in use as I always have done, but in the last couple of days it has not woken when I've opened the lid again."

    I have the 15" rMBP from July 2012 and was experiencing the same problem after upgrading to Mavericks. Yesterday I downloaded the new iTunes update and that appears to have fixed the problem.[/QUOTE]
     
  14. parish, Nov 6, 2013
    Last edited: Nov 6, 2013

    parish thread starter macrumors 65816

    parish

    Joined:
    Apr 14, 2009
    Location:
    Wilts., UK
    #14
    Ah, thanks. No, I'm not using anything like that.

    Thanks. I also installed iTunes 11.1.3 yesterday as well as resetting the SMC so it should be definitely fixed :)
     

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