16 inch MBP Crashes and heat/fans.

[AnthonyHarris]

I wanted to ask if anybody knows how to effectively find crash logs. I searched Google and came across a few suggestions, but have not actually been able to locate the logs.

I have a 16 inch MacBook Pro that is intermittently freezing after increasing considerably in temperature and fans spinning up and then needing to hard reset. The machine has done so mostly while I've been away from it, and so I have no idea how long it has been running at extreme temperatures.

It is becoming more unstable as time passes, and the random freezes are increasing, and I'd quite like to present something to Apple when I contact them.

 

[mim]

/Library/Logs/DiagnosticReports/

You can paste that into Finder's "Go To Folder" shortcut by holding Shift-Command-G.

It's also easy through the Console. Got to Spotlight and type in 'Console'. Under the Log Reports item on the sidebar, anything that says "panic-full-..." is a crash. You can right-click on those and open the finder location.

I found your post because I'm having a similar issue. Just got off the phone to Apple to followup after reporting this about 8 weeks ago. Still no answer or action other than "we might have an update eventually".

 

[AnthonyHarris]

/Library/Logs/DiagnosticReports/

You can paste that into Finder's "Go To Folder" shortcut by holding Shift-Command-G.

It's also easy through the Console. Got to Spotlight and type in 'Console'. Under the Log Reports item on the sidebar, anything that says "panic-full-..." is a crash. You can right-click on those and open the finder location.

I found your post because I'm having a similar issue. Just got off the phone to Apple to followup after reporting this about 8 weeks ago. Still no answer or action other than "we might have an update eventually".

I had a look but I can't find any logs for crashes or restarts. Maybe forcing a reset after freezing up prevents a log of the error being made?

Anyway. I wonder if they are waiting for the next OS release.

I had graphical corruption on startup with my 2017 MBP 13 inch in High Sierra 10.13.4. They fixed it with Mojave.

Let's *hope* they aren't going to leave us hanging and give us a fix in 10.15.5.

Good luck, and thank you so much for your help!

 

[lewdvig]

You might want to take matters into you own hands.

I use Macs Fan Control (Mac and Windows) and Turbo Boost Switcher (Mac) and Throttlestop (Win).

Macs Fan Control is set to keep things between 36-65 Celsius on CPU temp Core 1 (left and right fans)

My 16" with 5500 is the best laptop I have ever owned, it is quiet cool and the battery is great. Today I played Witcher 3 on Ultra for 5 hours and the max temp was 67%.

As I type this the CPU temp is 35 Celsius.