- Dec 3, 2020
Any advice for me….. I bought the 16’’ macbook pro last June. Worked absolutely fine up until this last week. I closed the screen after working friday, came back to a dead computer monday. Nothing would work to get it turned on. It’s never lagged, overheated, been dropped, no water damage. I brought it to an apple store and they said “your computer is in great condition, but hardware failure happens, you should have bought apple care”. So they sent it off and will be charging me $700. It was 2 months out from the one year warranty. How can I purchase their top tier laptop for $2400, it dies in a year, and i’m told “hardware failure happens”. Your top tier laptop shouldn’t die in a year. I had my last macbook pro for 7 years with not a single issue. I tried calling them today and I just got the same answer as the person in the store. “should have bought apple care”.