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Apple has removed "unlocked" word from the online store for tmobile model!

shankar2

shankar2

macrumors 65816
Original poster
Jun 7, 2009
1,020
54
Hi,

Just yesterday if you selected a Tmobile contract free iphone 5s, the summary on the upper right corner which shows what you selected showed "Unlocked"

Now Apple has removed this word "unlocked" from the description.

IF this is not unlocked I shall return it that's for sure!
 
If buying from Apple, you can but the AT&T phone at full price and upon restoring in iTunes it is unlocked.

If buying from AT&T/Best Buy/etc it will still be locked.
 
shankar2 said:
Hi,

Just yesterday if you selected a Tmobile contract free iphone 5s, the summary on the upper right corner which shows what you selected showed "Unlocked"

Now Apple has removed this word "unlocked" from the description.

IF this is not unlocked I shall return it that's for sure!
Click to expand...

I'm sure it's still unlocked, remember to restore your phone when you get it to see if you get the unlocked message.
 
Apple removed it to cause confusion and for resellers to cancel their orders. But it's unlocked.

Well, as long this message below remains the same:

If you buy iPhone for T-Mobile, it will arrive with a nano-SIM card already installed that you can activate by visiting an Apple Retail Store or a T-Mobile store or by calling T-Mobile. When you travel internationally, you can use a nano-SIM card for iPhone 5s from a local GSM carrier. For details on LTE support, see www.apple.com/iphone/LTE.
Click to expand...
 
shankar2 said:
Apple marketing needs to clear things up!
Click to expand...

Sadly they can't right now. The model is unlocked, but T-Mobile must have requested Apple to remove all the "Unlocked" stuff on the website to cause confusion and make people think the phone is locked.
 
They removed the unlocked wording probably to cut down on resellers ordering and taking all of the stock.
 
We would have to confirm all of this when the shipment arrives! It seems only a few people have received their tmobile contract free iphone 5s.
 
blhoward2 said:
If buying from Apple, you can but the AT&T phone at full price and upon restoring in iTunes it is unlocked.

If buying from AT&T/Best Buy/etc it will still be locked.
Click to expand...

My att 5s bought at full price was not unlocked. No idea why it wasnt.
 
Can anyone who has received this phone confirm if it is unlocked? I'm assuming that it is and Apple is being dumb, but now I'm concerned since I bought the T-Mobile version to have an unlocked phone (AT&T service).
 
While i'm not worried about my 64GB T-Mobile 5s that I paid full price (device only) for being locked, I called Apple to see if there's a reason why the "Unlocked" part was removed from the website, and the Rep didn't have ANY info, and said it was still a Contract-Fee iPhone.


Then they offered me an Official Apple iPhone 5s case... WOW. Pretty impressed with Apple. First they waive the expedited shipping fee, and now they offer me a $39 case? (they must be cheap to manufacture)


As it's been confirmed by MANY that the DEVICE ONLY iPhones are unlocked 100% from every carrier BUT Sprint, i'm thinking Apple did this to deter scalpers/resellers from purchasing until they can catch up.

I honestly don't think Apple would of sold 9 Million devices during launch weekend, if they didn't offer the device-only option.
 
KPOM said:
If you bought it from AT&T or a reseller it will be locked. However, since you paid full price, you can submit a form at AT&T's website and request it to be unlocked.

https://www.att.com/deviceunlock/client/en_US/
Click to expand...

I purchased mine for full retail price at best buy and it kept saying this phone is unable to be unlocked on the request form. I then used the chat informed her I purchased it for full retail price. I gave her my imei number and she unlocked it immediately.
 
mjcxp said:
I purchased mine for full retail price at best buy and it kept saying this phone is unable to be unlocked on the request form. I then used the chat informed her I purchased it for full retail price. I gave her my imei number and she unlocked it immediately.
Click to expand...

If you purchase full price from any retailer other than Apple it will be locked.
 
There will be many customers who have bought the iphone 5s / tmobile here and I am waiting for their experience posted here!
 
it doesn't say unlocked but it will be. apple only removed the wording probably because tmobile complained and didn't want people buying the phones and not activating service with them.
 
I noticed if you check on your order status for those that ordered the T-Mobile contract-free, the word T-Mobile Unlocked has been removed. It shows up as iPhone 5s 16GB Gold (GSM) now.
 
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