Sidebar Sidebar
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

Apple really needs to fix the BSOD on the 5s

A

ajiuo

macrumors 65816
Original poster
Apr 9, 2011
1,129
641
I'm so sick of loosing data over the ios7 5s bug that reboots the phone when using documents in the cloud based apps such as numbers... If the phone goes to sleep while a document over a certain size is open... BAM... BSOD and a reboot.. Hitting the home button often times has the same results....

Come on apple this is BS.. Already one update and it didn't fix the problem... 7.0.3 better fix this.

Sorry that's my rant for the day :)
 
Its hard to believe you since you're really vague. You said "cloud based apps such as numbers" which means you are using multiple cloud based apps which are all doing this. So which are all the specific apps you are using, since its a bunch of them more people should be able to confirm the bug. What are you specifically doing to get this to happen? I doubt the screen is really blue.
 
Its just a term...

This sudden reboot happens when u multitasking with lots of apps. It will jusr crash and reboot.

Try double clicking the home button and try switching between apps many times.
 
gardiboy said:
Its just a term...

This sudden reboot happens when u multitasking with lots of apps. It will jusr crash and reboot.

Try double clicking the home button and try switching between apps many times.
Click to expand...

Its a bad term if that's not what it does.

I've done that many times and my phone is fine. Until the OP comes back with some real specifics its not happening.
 
gardiboy said:
Its just a term...

This sudden reboot happens when u multitasking with lots of apps. It will jusr crash and reboot.

Try double clicking the home button and try switching between apps many times.
Click to expand...

I've done this and cannot repeat it. I am using a 4S though.
 
darngooddesign said:
Its hard to believe you since you're really vague. You said "cloud based apps such as numbers" which means you are using multiple cloud based apps which are all doing this. So which are all the specific apps you are using, since its a bunch of them more people should be able to confirm the bug. What are you specifically doing to get this to happen? I doubt the screen is really blue.
Click to expand...

There are videos on YouTube demonstrating the bug.

And yes, the screen does go blue.
 
darngooddesign said:
Link please.
Click to expand...

Right-o.

http://www.youtube.com/watch?v=DNw457joq5I
http://www.youtube.com/watch?v=rTzsQlAKPKE
http://www.youtube.com/watch?v=PQA5VutjP4M
http://www.youtube.com/watch?v=EY83wURZYZY
http://www.youtube.com/watch?v=NOZW0Iw5-yc
http://www.youtube.com/watch?v=wPgu3c1v-1Q
http://www.youtube.com/watch?v=EDcpXEyHAV0
http://www.youtube.com/watch?v=0_PSMmXPvi4

Also, if you'd like further reading on the issue...

https://forums.macrumors.com/threads/1642320/
https://forums.macrumors.com/threads/1643520/
http://www.iphoneincanada.ca/news/iphone5s-blue-screen-of-death-iwork/
https://discussions.apple.com/thread/5349350?start=0&tstart=0
http://forums.imore.com/ios-7/262881-blue-screen-death.html
http://www.imore.com/ios-7-blue-screen-death-caught-video-wild
 
It happens with Numbers, Pages, Keynotes, PDF reader.

In numbers, for example. If you have a document opened and exit the app, enter multitasking, or the phone goes to sleep.. The BSOD pops up and the phone reboots... However if you close the document before closing the app.. No crash.

Its more consistent with larger documents.. It doesn't seem to happen with new documents that are small in size. The issue seems limited to the 5s from my own experience. I never experienced this on a 5 or ipad mini running ios7.

Also.. My original 5s had a warped screen and had to be returned.. Problem still occurs on new 5s... Not a one phone fluke.
 
Last edited:
Happened on my new 5s today when trying to close Numbers for the first time. This was before I installed 7.02.

I was disappointed to see the lack of memory dump information on the bluescreen, which only stayed up for an instant. Hopefully, Apple will fix this in a future update so that we can have the full BSOD experience.
 
Im glad to see some news sites finally reporting this.. Hopefully it motivates apple to get on the ball and fix this.
 
Mmm, things are about to get interesting around here. This isn't as bad as antenna-gate, but such a serious bug in the system will cause much wailing and gnashing of teeth on this forum. The complainers and detractors vs the denyers and apologists.

Should be some interesting posts.
 
Tried to replicate this on my 5s. Opened both numbers and pages, enabled speak text switched apps multiple times and opened a dozen different cloud docs (I use icloud docs in numbers for ad hoc invoices). Gave up after almost 45 mins. Tried the same on my iPad 3 & 4.. Still can't get it to crash.

Do these guys have any other 3rd party stuff running? We identified an issue with the Facebook app if you have it open with background updating enabled in iOS settings it blocked email from coming in and ran the battery down quickly on a clients iphone 5.
 
darngooddesign said:
I'm not defensive, and you shouldn't have had to do the research the OP should have posted a link.
Click to expand...

Sometimes I feel like these forums are full of immature, angry, entitled teenagers.

This is a well known and reported issue. If you don't believe the OP, keep your mouth **** and let people familiar with the topic discuss. Nothing is worse than trying to get some helpful insight out of a thread, only to be met with post after post after post of angry unhelpful people asking for a link.

Back to topic: this is a horribly annoying issue. Coupled with the fingerprint workaround, messed up motion/level sensors, iMessage bug, alarm clock bug, etc, this has not been apple's best day.

It's one thing if there are little bugs that need tweaking. It's a huge ordeal if there are bugs that get in the way of safety, security, and data maintenance.
 
Last edited:
I saw this reported on another site and the speculation is that it is localized to the 5s due to the new 64 bit hardware and the inability to fully test before releasing to market since the hardware didn't exist to fully test on and the 5c is essentially the same hardware as the 5 so that is why it is more apparent In the 5s. The other devices aren't as plagues by it as the Dev/ testing group were able to find these issues while fully testing their apps for compatibility. Since no one had the new hardware the testing was limited by this fact.

I hope it gets sorted out for the 5s users soon as I don't have the newer hardware nor experience these issues because of that and hope they can share in mine and others good experiences.
 
irnchriz said:
Tried to replicate this on my 5s. Opened both numbers and pages, enabled speak text switched apps multiple times and opened a dozen different cloud docs (I use icloud docs in numbers for ad hoc invoices). Gave up after almost 45 mins. Tried the same on my iPad 3 & 4.. Still can't get it to crash..
Click to expand...

Same for me. Tried to replicate it too and my 5S will not crash. Tried all iwork apps and they all worked just fine. Tried some dropbox files as well and they all worked great.
 
joejoejoe said:
This is a well known and reported issue. If you don't believe the OP, keep your mouth **** and let people familiar with the topic discuss. Nothing is worse than trying to get some helpful insight out of a thread, only to be met with post after post after post of angry unhelpful people asking for a link.
Click to expand...

How dare someone unfamiliar with an issue ask for a link or better description so they can get a better idea of what might affect them.
 
I installed Pages with my 5s set up as new phone to see if any of my other apps are conflicting with the iwork apps or causing the bsod crash. applecare rep advised. It still crashed.
 
You must log in or register to reply here.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.
Top Bottom
Back