16GB installed, only recognizes 10GB?

Discussion in 'macOS' started by uhhh54, May 8, 2013.

  1. uhhh54 macrumors newbie

    Joined:
    Sep 24, 2012
    #1
    Hello everyone,

    I own a early 2011 15" Macbook Pro with an Intel core i7. I used to have 4gb RAM, but I just upgraded to 16gb. I purchased 16gb (8+8), and installed it. My computer and the GeekBench software only recognize 10gb though (in a 2gb+8gb pattern)?

    What could be the problem?

    Thanks!
     
  2. Bear macrumors G3

    Joined:
    Jul 23, 2002
    Location:
    Sol III - Terra
    #2
    Make sure both modules you installed are the 8GB ones. If they are try swapping them between the slots.

    If the issue follows the memory module, you have a bad module. If it remains in the same slot, you possibly have a hardware issue with the Mac.
     

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