17" MBP quits on battery power & not on A/C

Discussion in 'MacBook Pro' started by Mr.Gadget, Jun 29, 2009.

  1. Mr.Gadget macrumors 6502


    Sep 19, 2006
    Post Falls, ID
    I have an almost 3 year old MacBook Pro 17" 2.33GHz C2D.
    When on battery power, I can run the laptop for about 20 minutes and then it just powers off, as if I pressed the power button and held it.
    The level indicator on the battery itself shows 4 LEDs and the O/S, when plugged in and rebooted, shows, typically, around 73% to 75% battery power left.
    The system can (and does) run for eight or nine hours on A/C (at work) with no problems. Can this still be a battery issue?
    Also, I just added an Express Card e-SATA controller recently but it is not used at home or on battery, just at work. Is it just coincidence that these problems are happening together? When the e-SATA card is pulled, it no longer shows up as part of the system.
    Is it possible to be a battery issue when it never really dies? Like, maybe it is lacking the correct voltage?
  2. dvdhsu macrumors 6502a


    Mar 28, 2008
    Palo Alto, CA
    How many battery cycles?
    I'm also guessing no AppleCare?
  3. t0mat0 macrumors 603


    Aug 29, 2006
    Might want to recheck your energy saving/ power settings. Could be that you've simply told the machine to turn off completely after 20 minutes rather than just dim screen/go to screensaver/turn off Hard drive/sleep ?
  4. Mr.Gadget thread starter macrumors 6502


    Sep 19, 2006
    Post Falls, ID
    I'll check the cycles on the battery and post the info. I do have Apple Care until September :)
    I will also check the power settings when on battery, but, once the system shuts down, I can hit the power button again to boot up, but it will shut down after a few seconds at the initial gray boot screen, so I'm thinking it is not the power settings (but ya never know).
  5. veedubdrew macrumors regular

    Oct 14, 2002
    Los Angeles, CA
    It's a dead battery. I've had several over the years that behave exactly like this and a battery replacement made everything work properly again.

    My understanding is that the voltage sags very quickly once the cells go TU, and the machine is incapable of running after a certain point on such low voltage and just shuts down. They don't (in my experience) fail in a linear fashion.
  6. Mr.Gadget thread starter macrumors 6502


    Sep 19, 2006
    Post Falls, ID
    I'm going to give AppleCare a call this morning.
    Here is my battery information from the "About This Mac". The battery is installed and the power adapter plugged in. Note how it says that it is not charging...

    Battery Information:

    Model Information:
    Serial Number:
    Manufacturer: SMP
    Device name: ASMB014
    Pack Lot Code: 0001
    PCB Lot Code: 0000
    Firmware Version: 0102
    Hardware Revision: 0202
    Cell Revision: 0100
    Charge Information:
    Charge remaining (mAh): 5009
    Fully charged: No
    Charging: No
    Full charge capacity (mAh): 5099
    Health Information:
    Cycle count: 249
    Condition: Good
    Battery Installed: Yes
    Amperage (mA): 276
    Voltage (mV): 12572

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