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Geffen

macrumors 6502
Original poster
Sep 23, 2007
387
6
Michigan
I was just watching the AT&T video regarding the iPhone 3G and in the video they mention there's a $18.00 upgrade fee for existing iphone customers, I'm surprised they wouldn't waive such a fee.
 
I was just watching the AT&T video regarding the iPhone 3G and in the video they mention there's a $18.00 upgrade fee for existing iphone customers, I'm surprised they wouldn't waive such a fee.

Thats at&t for you nickel and dime you till your broke
 
I was just watching the AT&T video regarding the iPhone 3G and in the video they mention there's a $18.00 upgrade fee for existing iphone customers, I'm surprised they wouldn't waive such a fee.

after you get your phone, call CSR and they will waive this fee for you. Just be courteous and they will take care of you
 
Yeah, what the hell is that fee? Do I have to pay $18 if I go from my current Nokia to something like a Blackjack or Blackberry?
 
Yeah, what the hell is that fee? Do I have to pay $18 if I go from my current Nokia to something like a Blackjack or Blackberry?

$18 is a standard upgrade fee but can be waived. Just call in and ask that fee to be waived and more than likely they will. I dont remember CSR not waiving my activation fee.
 
$18 is a standard upgrade fee but can be waived. Just call in and ask that fee to be waived and more than likely they will. I dont remember CSR not waiving my activation fee.

Wait, if it can be waived, then what's the point of even having it? Trying to catch people lazy enough not to call in?

*coughdesperatecough*
 
Wait, if it can be waived, then what's the point of even having it? Trying to catch people lazy enough not to call in?

*coughdesperatecough*

Direct Quote From AT&T Site

"Upgrade fee, if not waived, of $18 applies."

Its like any activation fee...
 
Direct Quote From AT&T Site

"Upgrade fee, if not waived, of $18 applies."

Its like any activation fee...

Well yeah, I wasn't asking specifically about the iPhone (cause I know the iPhone is the same as any other phone...I always say that).

I was asking in general.
 
Well yeah, I wasn't asking specifically about the iPhone (cause I know the iPhone is the same as any other phone...I always say that).

I was asking in general.

I know what you mean Niiro... its like the Mail In Rebate. Unless you take advantage of it, its useless.
 
The upgrade fee cannot be waived by the associate. The system bills it to the account automatically. The system will waive it if the customer is on a higher rate plan.
 
The upgrade fee cannot be waived by the associate. The system bills it to the account automatically. The system will waive it if the customer is on a higher rate plan.

I would think the iPhone plan would be the higher rate plan.
 
Seeing as how they are already going to be getting an extra $180/year ($10/month data, $5/month for 200 texts), you'd think they'd be willing to not charge you $18 to stick a damn SIM card in the thing.
 
I was just watching the AT&T video regarding the iPhone 3G and in the video they mention there's a $18.00 upgrade fee for existing iphone customers, I'm surprised they wouldn't waive such a fee.

That's a standard "someone has to push a button, so you gotta pay" charge they do on every phone. With the money they charge you monthly, especially if you've been with them for a long time, you think they'd stop this crap. But no.
 
why?

its better then the $35 activation fee we got charged and the $150 fee one of my friends would have been charged.

Really there shouldn't be an upgrade activation fee we basically have to sign a new 2 yr contract, doesn't make much since to charge an 18.00 and to later have to call AT&T and beg them to refund it back to you.
 
Really there shouldn't be an upgrade activation fee we basically have to sign a new 2 yr contract, doesn't make much since to charge an 18.00 and to later have to call AT&T and beg them to refund it back to you.

no kidding! maybe this is another reason they are forcing in store activation. :D
 
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