$18.00 Upgrade Fee?

Discussion in 'iPhone' started by Geffen, Jul 1, 2008.

  1. Geffen macrumors 6502

    Joined:
    Sep 23, 2007
    Location:
    Michigan
    #1
    I was just watching the AT&T video regarding the iPhone 3G and in the video they mention there's a $18.00 upgrade fee for existing iphone customers, I'm surprised they wouldn't waive such a fee.
     
  2. greenmymac macrumors 6502a

    greenmymac

    Joined:
    Oct 25, 2007
    Location:
    Tulsa, Ok
    #2
    Thats at&t for you nickel and dime you till your broke
     
  3. FarSeide macrumors 6502a

    FarSeide

    Joined:
    Feb 17, 2008
    Location:
    Earth Lane
    #3
    after you get your phone, call CSR and they will waive this fee for you. Just be courteous and they will take care of you
     
  4. extraextra macrumors 68000

    extraextra

    Joined:
    Jun 29, 2006
    Location:
    California
    #4
    Yeah, what the hell is that fee? Do I have to pay $18 if I go from my current Nokia to something like a Blackjack or Blackberry?
     
  5. FarSeide macrumors 6502a

    FarSeide

    Joined:
    Feb 17, 2008
    Location:
    Earth Lane
    #5
    $18 is a standard upgrade fee but can be waived. Just call in and ask that fee to be waived and more than likely they will. I dont remember CSR not waiving my activation fee.
     
  6. Niiro13 macrumors 68000

    Joined:
    Feb 12, 2008
    Location:
    Illinois
    #6
    Wait, if it can be waived, then what's the point of even having it? Trying to catch people lazy enough not to call in?

    *coughdesperatecough*
     
  7. FarSeide macrumors 6502a

    FarSeide

    Joined:
    Feb 17, 2008
    Location:
    Earth Lane
    #7
    Direct Quote From AT&T Site

    "Upgrade fee, if not waived, of $18 applies."

    Its like any activation fee...
     
  8. Niiro13 macrumors 68000

    Joined:
    Feb 12, 2008
    Location:
    Illinois
    #8
    Well yeah, I wasn't asking specifically about the iPhone (cause I know the iPhone is the same as any other phone...I always say that).

    I was asking in general.
     
  9. FarSeide macrumors 6502a

    FarSeide

    Joined:
    Feb 17, 2008
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    Earth Lane
    #9
    I know what you mean Niiro... its like the Mail In Rebate. Unless you take advantage of it, its useless.
     
  10. Niiro13 macrumors 68000

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    Feb 12, 2008
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    Illinois
    #10
    Ahh...I know I'll forget :(.
     
  11. SFStateStudent macrumors 604

    SFStateStudent

    Joined:
    Aug 28, 2007
    Location:
    San Francisco California, USA
    #11
    Hey M,

    The $18 is the "activation fee" (like we are not going to activate it in the store) and it's standard practice by AT&T, as well as the many other carriers out there. And yes, I believe it can be waived. :mad:
     
  12. Diode macrumors 68020

    Diode

    Joined:
    Apr 15, 2004
    Location:
    Washington DC
    #12
    Basically. Business's do it all the time with things.
     
  13. citron230 macrumors 6502a

    citron230

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    Dec 17, 2007
    Location:
    San Diego, CA
  14. dvdlovr24 macrumors 6502

    Joined:
    Jun 3, 2008
    #14
    The upgrade fee cannot be waived by the associate. The system bills it to the account automatically. The system will waive it if the customer is on a higher rate plan.
     
  15. Geffen thread starter macrumors 6502

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    Sep 23, 2007
    Location:
    Michigan
    #15
    I would think the iPhone plan would be the higher rate plan.
     
  16. keltorsori macrumors regular

    Joined:
    Jul 24, 2002
    #16
    Seeing as how they are already going to be getting an extra $180/year ($10/month data, $5/month for 200 texts), you'd think they'd be willing to not charge you $18 to stick a damn SIM card in the thing.
     
  17. Michael CM1 macrumors 603

    Joined:
    Feb 4, 2008
    #17
    That's a standard "someone has to push a button, so you gotta pay" charge they do on every phone. With the money they charge you monthly, especially if you've been with them for a long time, you think they'd stop this crap. But no.
     
  18. Shannighan macrumors 6502a

    Shannighan

    Joined:
    Jul 26, 2007
    Location:
    Buffalo, NY
    #18
    why?

    its better then the $35 activation fee we got charged and the $150 fee one of my friends would have been charged.
     
  19. Geffen thread starter macrumors 6502

    Joined:
    Sep 23, 2007
    Location:
    Michigan
    #19
    Really there shouldn't be an upgrade activation fee we basically have to sign a new 2 yr contract, doesn't make much since to charge an 18.00 and to later have to call AT&T and beg them to refund it back to you.
     
  20. citron230 macrumors 6502a

    citron230

    Joined:
    Dec 17, 2007
    Location:
    San Diego, CA
    #20
    no kidding! maybe this is another reason they are forcing in store activation. :D
     
  21. Motionblurrr macrumors 6502

    Joined:
    Jul 1, 2008
    #21
    did the 1st gen iPhone get a $36 activation fee when we activated it on iTunes?
     
  22. b1gted macrumors regular

    b1gted

    Joined:
    Sep 27, 2007
    Location:
    Bartlesville, OK
    #22
    Yes, I know I did, as a new customer. My first bill had the $36 activation fee on it.
     
  23. Motionblurrr macrumors 6502

    Joined:
    Jul 1, 2008
    #23
    Damn. Even though WE activated it at OUR house, we still got charged :rolleyes:

    well, at least it's not another $36 since I'm upgrading :)
     
  24. Geffen thread starter macrumors 6502

    Joined:
    Sep 23, 2007
    Location:
    Michigan
    #24
    True at least everyones not being charged another $36.00 activation fee
     

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