Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

Baytriple

macrumors 6502
Original poster
Apr 3, 2012
274
0
I have a 64 GB iPhone 6 Plus. The phone has been randomly restarting and going back to the apple logo and restarting. I have noticed some mornings, I have had to enter my passcode as it says it has restarted.

I was getting 2-3 restarts while using the phone browsing etc. Now Im getting a blue screen restart. Use phone, screen goes blue for a second then restart.

I have just done the home button to iTunes for a restore. After no more than 5 minutes, I have logged in, install twitter then Facebook. Blue screen and the phone restarts.

I am doing another restore the same way and will just log in.

Is this an iPhone return issue or a restore the damed thing until it doesn't do it again issue?
 
I have a 64 GB iPhone 6 Plus. The phone has been randomly restarting and going back to the apple logo and restarting. I have noticed some mornings, I have had to enter my passcode as it says it has restarted.



I was getting 2-3 restarts while using the phone browsing etc. Now Im getting a blue screen restart. Use phone, screen goes blue for a second then restart.



I have just done the home button to iTunes for a restore. After no more than 5 minutes, I have logged in, install twitter then Facebook. Blue screen and the phone restarts.



I am doing another restore the same way and will just log in.



Is this an iPhone return issue or a restore the damed thing until it doesn't do it again issue?


I'm having the same issue. Mine has been fine since I did the DFU restore though.
 
I'm having the same issue. Mine has been fine since I did the DFU restore though.


Just tried the DFU restore and loaded twitter and got halfway loading Facebook. Blue screened me back to the start!
 
Just tried the DFU restore and loaded twitter and got halfway loading Facebook. Blue screened me back to the start!


Hmm that's really odd. Mine would occur when I was searching on safari. Since I restored it on Friday night I hadn't gotten the BSOD yet. You are completely restoring the device and wiping everything right? Not just updating the device.
 
Hmm that's really odd. Mine would occur when I was searching on safari. Since I restored it on Friday night I hadn't gotten the BSOD yet. You are completely restoring the device and wiping everything right? Not just updating the device.

As I have been writing this, without doing anything the phone has just gone blue and restarted.

I am following these instructions here.
http://osxdaily.com/2010/06/24/iphone-dfu-mode-explained-and-how-to-enter-dfu-mode-on-your-iphone/

There is nothing on my iPhone screen, just black. Its weird, the more I do this the quicker the blue screen comes. I have booked the phone into apple next week to see what is going on.

This is a snippet of the 2 error messages.

{"bug_type":"110","os_version":"iOS 8.1 (12B411)"}
Incident Identifier: 1D9A6CD1-1A10-49FD-9B26-378CF481988D
CrashReporter Key: 50ecfd11ccfcd6e0dd8d1fa0d0e3cbbd3f1eacf7
Hardware Model: iPhone7,1
Date/Time: 2014-11-02 14:03:22.137 +0000
OS Version: iOS 8.1 (12B411)

panic(cpu 1 caller 0xffffff80210d4644): "Double-bit error detected in ECC. (L2C_ERR_STS: 0x100003fc00010011, L2C_ERR_INF: 0x7093)"
Debugger message: panic
OS version: 12B411
Kernel version: Darwin Kernel Version 14.0.0: Tue Oct 7 00:04:33 PDT 2014; root:xnu-2783.3.13~4/RELEASE_ARM64_T7000
iBoot version: iBoot-2261.3.32
secure boot?: YES
Paniclog version: 3
Kernel slide: 0x000000001e400000
Kernel text base: 0xffffff8020402000
Epoch Time: sec usec
Boot : 0x545637c0 0x00000000
Sleep : 0x00000000 0x00000000
Wake : 0x00000000 0x00000000
Calendar: 0x54563997 0x000b885d

Panicked task 0xffffff800310d450: 10739 pages, 4 threads: pid 213: medialibraryd
panicked thread: 0xffffff8002dc7b00, backtrace: 0xffffff801f73bac0
lr: 0xffffff80204db408 fp: 0xffffff801f73bb20
lr: 0xffffff8020420fac fp: 0xffffff801f73bb80
lr: 0xffffff80210d4644 fp: 0xffffff801f73bc10
lr: 0xffffff80210d4360 fp: 0xffffff801f73bc80
lr: 0xffffff80210d42c8 fp: 0xffffff801f73bc90
lr: 0xffffff80204d1394 fp: 0xffffff801f73bca0
lr: 0x00000001928ab214 fp: 0x0000000000000000

–––––––––––––––––––––––––––––––––––––––––––––––––––––––

another time after restore

{"bug_type":"110","os_version":"iOS 8.1 (12B411)"}
Incident Identifier: 545486CD-69B2-40B0-8E70-7789FFF6C8FE
CrashReporter Key: 50ecfd11ccfcd6e0dd8d1fa0d0e3cbbd3f1eacf7
Hardware Model: iPhone7,1
Date/Time: 2014-11-02 13:12:15.690 +0000
OS Version: iOS 8.1 (12B411)

panic(cpu 1 caller 0xffffff80082d47e8): "LSU error (L2C-double-bit-ECC ) at cache line PA 0 reported via serror: LSU_ERR_STS:0x8820000000000017 L2C_ERR_STS:0x100003fc00010013 L2C_ERR_ADR:0x21b1f1825904250 L2C_ERR_INF:0x70d2"
Debugger message: panic
OS version: 12B411
Kernel version: Darwin Kernel Version 14.0.0: Tue Oct 7 00:04:33 PDT 2014; root:xnu-2783.3.13~4/RELEASE_ARM64_T7000
iBoot version: iBoot-2261.3.32
secure boot?: YES
Paniclog version: 3
Kernel slide: 0x0000000005600000
Kernel text base: 0xffffff8007602000
Epoch Time: sec usec
Boot : 0x54562978 0x00000000
Sleep : 0x00000000 0x00000000
Wake : 0x00000000 0x00000000
Calendar: 0x54562d9d 0x00077bbb

Panicked task 0xffffff808b85f000: 3110 pages, 10 threads: pid 184: itunesstored
panicked thread: 0xffffff808bba5940, backtrace: 0xffffff8003103ab0
lr: 0xffffff80076db408 fp: 0xffffff8003103b10
lr: 0xffffff8007620fac fp: 0xffffff8003103b70
lr: 0xffffff80082d47e8 fp: 0xffffff8003103c10
lr: 0xffffff80082d4328 fp: 0xffffff8003103c80
lr: 0xffffff80082d42c8 fp: 0xffffff8003103c90
lr: 0xffffff80076d1394 fp: 0xffffff8003103ca0
lr: 0x000000010016f01c fp: 0x0000000000000000
 
As I have been writing this, without doing anything the phone has just gone blue and restarted.



I am following these instructions here.

http://osxdaily.com/2010/06/24/iphone-dfu-mode-explained-and-how-to-enter-dfu-mode-on-your-iphone/



There is nothing on my iPhone screen, just black. Its weird, the more I do this the quicker the blue screen comes. I have booked the phone into apple next week to see what is going on.



This is a snippet of the 2 error messages.



{"bug_type":"110","os_version":"iOS 8.1 (12B411)"}

Incident Identifier: 1D9A6CD1-1A10-49FD-9B26-378CF481988D

CrashReporter Key: 50ecfd11ccfcd6e0dd8d1fa0d0e3cbbd3f1eacf7

Hardware Model: iPhone7,1

Date/Time: 2014-11-02 14:03:22.137 +0000

OS Version: iOS 8.1 (12B411)



panic(cpu 1 caller 0xffffff80210d4644): "Double-bit error detected in ECC. (L2C_ERR_STS: 0x100003fc00010011, L2C_ERR_INF: 0x7093)"

Debugger message: panic

OS version: 12B411

Kernel version: Darwin Kernel Version 14.0.0: Tue Oct 7 00:04:33 PDT 2014; root:xnu-2783.3.13~4/RELEASE_ARM64_T7000

iBoot version: iBoot-2261.3.32

secure boot?: YES

Paniclog version: 3

Kernel slide: 0x000000001e400000

Kernel text base: 0xffffff8020402000

Epoch Time: sec usec

Boot : 0x545637c0 0x00000000

Sleep : 0x00000000 0x00000000

Wake : 0x00000000 0x00000000

Calendar: 0x54563997 0x000b885d



Panicked task 0xffffff800310d450: 10739 pages, 4 threads: pid 213: medialibraryd

panicked thread: 0xffffff8002dc7b00, backtrace: 0xffffff801f73bac0

lr: 0xffffff80204db408 fp: 0xffffff801f73bb20

lr: 0xffffff8020420fac fp: 0xffffff801f73bb80

lr: 0xffffff80210d4644 fp: 0xffffff801f73bc10

lr: 0xffffff80210d4360 fp: 0xffffff801f73bc80

lr: 0xffffff80210d42c8 fp: 0xffffff801f73bc90

lr: 0xffffff80204d1394 fp: 0xffffff801f73bca0

lr: 0x00000001928ab214 fp: 0x0000000000000000



–––––––––––––––––––––––––––––––––––––––––––––––––––––––



another time after restore



{"bug_type":"110","os_version":"iOS 8.1 (12B411)"}

Incident Identifier: 545486CD-69B2-40B0-8E70-7789FFF6C8FE

CrashReporter Key: 50ecfd11ccfcd6e0dd8d1fa0d0e3cbbd3f1eacf7

Hardware Model: iPhone7,1

Date/Time: 2014-11-02 13:12:15.690 +0000

OS Version: iOS 8.1 (12B411)



panic(cpu 1 caller 0xffffff80082d47e8): "LSU error (L2C-double-bit-ECC ) at cache line PA 0 reported via serror: LSU_ERR_STS:0x8820000000000017 L2C_ERR_STS:0x100003fc00010013 L2C_ERR_ADR:0x21b1f1825904250 L2C_ERR_INF:0x70d2"

Debugger message: panic

OS version: 12B411

Kernel version: Darwin Kernel Version 14.0.0: Tue Oct 7 00:04:33 PDT 2014; root:xnu-2783.3.13~4/RELEASE_ARM64_T7000

iBoot version: iBoot-2261.3.32

secure boot?: YES

Paniclog version: 3

Kernel slide: 0x0000000005600000

Kernel text base: 0xffffff8007602000

Epoch Time: sec usec

Boot : 0x54562978 0x00000000

Sleep : 0x00000000 0x00000000

Wake : 0x00000000 0x00000000

Calendar: 0x54562d9d 0x00077bbb



Panicked task 0xffffff808b85f000: 3110 pages, 10 threads: pid 184: itunesstored

panicked thread: 0xffffff808bba5940, backtrace: 0xffffff8003103ab0

lr: 0xffffff80076db408 fp: 0xffffff8003103b10

lr: 0xffffff8007620fac fp: 0xffffff8003103b70

lr: 0xffffff80082d47e8 fp: 0xffffff8003103c10

lr: 0xffffff80082d4328 fp: 0xffffff8003103c80

lr: 0xffffff80082d42c8 fp: 0xffffff8003103c90

lr: 0xffffff80076d1394 fp: 0xffffff8003103ca0

lr: 0x000000010016f01c fp: 0x0000000000000000


Yeah that's what I've been doing. I don't know what those logs are saying but insure some others do. Sounds like you have a much larger issue than I had.
 
Yeah that's what I've been doing. I don't know what those logs are saying but insure some others do. Sounds like you have a much larger issue than I had.

Thanks for the DFU idea anyway. Im going to try and do another restore and do nothing and see what happens.
 
Are you setting it up as a new iPhone or from a backup?

I am doing the DFU restore, iPhone starts up. Add country. Add my iCloud Username + password, add finger password, then password 4 digit code. Thats it. No user apps showing, fresh machine. I don't have the option to restore from back or anything. Just a fresh new phone.

I have just started again and restored from an iCloud back up as there is something wrong and I need my phone for everyday use. It seems that the recovery and DFU restore did nothing for me. So will just go back to normal use and normal backup until the genius meeting next week.
 
I am doing the DFU restore, iPhone starts up. Add country. Add my iCloud Username + password, add finger password, then password 4 digit code. Thats it. No user apps showing, fresh machine. I don't have the option to restore from back or anything. Just a fresh new phone.

I have just started again and restored from an iCloud back up as there is something wrong and I need my phone for everyday use. It seems that the recovery and DFU restore did nothing for me. So will just go back to normal use and normal backup until the genius meeting next week.

Maybe try doing a restore then when you are prompted to setup as new iPhone or from a backup, select backup then cancel it. It was discussed in the thread below and seemed to work for the guy.

https://discussions.apple.com/message/26801123#26801123
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.