iPhone 6 Pus Blue screening after restore

Discussion in 'iPhone' started by Baytriple, Nov 2, 2014.

  1. Baytriple macrumors 6502

    Joined:
    Apr 3, 2012
    #1
    I have a 64 GB iPhone 6 Plus. The phone has been randomly restarting and going back to the apple logo and restarting. I have noticed some mornings, I have had to enter my passcode as it says it has restarted.

    I was getting 2-3 restarts while using the phone browsing etc. Now Im getting a blue screen restart. Use phone, screen goes blue for a second then restart.

    I have just done the home button to iTunes for a restore. After no more than 5 minutes, I have logged in, install twitter then Facebook. Blue screen and the phone restarts.

    I am doing another restore the same way and will just log in.

    Is this an iPhone return issue or a restore the damed thing until it doesn't do it again issue?
     
  2. badger91 macrumors regular

    Joined:
    Sep 12, 2014
    #2

    I'm having the same issue. Mine has been fine since I did the DFU restore though.
     
  3. Baytriple thread starter macrumors 6502

    Joined:
    Apr 3, 2012
    #3
    It appears that I have been doing a recovery mode not DFU restore. I'll try that now.
     
  4. Baytriple thread starter macrumors 6502

    Joined:
    Apr 3, 2012
    #4

    Just tried the DFU restore and loaded twitter and got halfway loading Facebook. Blue screened me back to the start!
     
  5. badger91 macrumors regular

    Joined:
    Sep 12, 2014
    #5

    Hmm that's really odd. Mine would occur when I was searching on safari. Since I restored it on Friday night I hadn't gotten the BSOD yet. You are completely restoring the device and wiping everything right? Not just updating the device.
     
  6. Baytriple thread starter macrumors 6502

    Joined:
    Apr 3, 2012
    #6
    As I have been writing this, without doing anything the phone has just gone blue and restarted.

    I am following these instructions here.
    http://osxdaily.com/2010/06/24/iphone-dfu-mode-explained-and-how-to-enter-dfu-mode-on-your-iphone/

    There is nothing on my iPhone screen, just black. Its weird, the more I do this the quicker the blue screen comes. I have booked the phone into apple next week to see what is going on.

    This is a snippet of the 2 error messages.

    {"bug_type":"110","os_version":"iOS 8.1 (12B411)"}
    Incident Identifier: 1D9A6CD1-1A10-49FD-9B26-378CF481988D
    CrashReporter Key: 50ecfd11ccfcd6e0dd8d1fa0d0e3cbbd3f1eacf7
    Hardware Model: iPhone7,1
    Date/Time: 2014-11-02 14:03:22.137 +0000
    OS Version: iOS 8.1 (12B411)

    panic(cpu 1 caller 0xffffff80210d4644): "Double-bit error detected in ECC. (L2C_ERR_STS: 0x100003fc00010011, L2C_ERR_INF: 0x7093)"
    Debugger message: panic
    OS version: 12B411
    Kernel version: Darwin Kernel Version 14.0.0: Tue Oct 7 00:04:33 PDT 2014; root:xnu-2783.3.13~4/RELEASE_ARM64_T7000
    iBoot version: iBoot-2261.3.32
    secure boot?: YES
    Paniclog version: 3
    Kernel slide: 0x000000001e400000
    Kernel text base: 0xffffff8020402000
    Epoch Time: sec usec
    Boot : 0x545637c0 0x00000000
    Sleep : 0x00000000 0x00000000
    Wake : 0x00000000 0x00000000
    Calendar: 0x54563997 0x000b885d

    Panicked task 0xffffff800310d450: 10739 pages, 4 threads: pid 213: medialibraryd
    panicked thread: 0xffffff8002dc7b00, backtrace: 0xffffff801f73bac0
    lr: 0xffffff80204db408 fp: 0xffffff801f73bb20
    lr: 0xffffff8020420fac fp: 0xffffff801f73bb80
    lr: 0xffffff80210d4644 fp: 0xffffff801f73bc10
    lr: 0xffffff80210d4360 fp: 0xffffff801f73bc80
    lr: 0xffffff80210d42c8 fp: 0xffffff801f73bc90
    lr: 0xffffff80204d1394 fp: 0xffffff801f73bca0
    lr: 0x00000001928ab214 fp: 0x0000000000000000

    –––––––––––––––––––––––––––––––––––––––––––––––––––––––

    another time after restore

    {"bug_type":"110","os_version":"iOS 8.1 (12B411)"}
    Incident Identifier: 545486CD-69B2-40B0-8E70-7789FFF6C8FE
    CrashReporter Key: 50ecfd11ccfcd6e0dd8d1fa0d0e3cbbd3f1eacf7
    Hardware Model: iPhone7,1
    Date/Time: 2014-11-02 13:12:15.690 +0000
    OS Version: iOS 8.1 (12B411)

    panic(cpu 1 caller 0xffffff80082d47e8): "LSU error (L2C-double-bit-ECC ) at cache line PA 0 reported via serror: LSU_ERR_STS:0x8820000000000017 L2C_ERR_STS:0x100003fc00010013 L2C_ERR_ADR:0x21b1f1825904250 L2C_ERR_INF:0x70d2"
    Debugger message: panic
    OS version: 12B411
    Kernel version: Darwin Kernel Version 14.0.0: Tue Oct 7 00:04:33 PDT 2014; root:xnu-2783.3.13~4/RELEASE_ARM64_T7000
    iBoot version: iBoot-2261.3.32
    secure boot?: YES
    Paniclog version: 3
    Kernel slide: 0x0000000005600000
    Kernel text base: 0xffffff8007602000
    Epoch Time: sec usec
    Boot : 0x54562978 0x00000000
    Sleep : 0x00000000 0x00000000
    Wake : 0x00000000 0x00000000
    Calendar: 0x54562d9d 0x00077bbb

    Panicked task 0xffffff808b85f000: 3110 pages, 10 threads: pid 184: itunesstored
    panicked thread: 0xffffff808bba5940, backtrace: 0xffffff8003103ab0
    lr: 0xffffff80076db408 fp: 0xffffff8003103b10
    lr: 0xffffff8007620fac fp: 0xffffff8003103b70
    lr: 0xffffff80082d47e8 fp: 0xffffff8003103c10
    lr: 0xffffff80082d4328 fp: 0xffffff8003103c80
    lr: 0xffffff80082d42c8 fp: 0xffffff8003103c90
    lr: 0xffffff80076d1394 fp: 0xffffff8003103ca0
    lr: 0x000000010016f01c fp: 0x0000000000000000
     
  7. badger91 macrumors regular

    Joined:
    Sep 12, 2014
    #7

    Yeah that's what I've been doing. I don't know what those logs are saying but insure some others do. Sounds like you have a much larger issue than I had.
     
  8. Baytriple thread starter macrumors 6502

    Joined:
    Apr 3, 2012
    #8
    Thanks for the DFU idea anyway. Im going to try and do another restore and do nothing and see what happens.
     
  9. Baytriple thread starter macrumors 6502

    Joined:
    Apr 3, 2012
    #9
    Yikes, Im getting a red screen now! I think my phone is on its way out! LOL
     
  10. badger91 macrumors regular

    Joined:
    Sep 12, 2014
    #10
    Are you setting it up as a new iPhone or from a backup?
     
  11. Baytriple thread starter macrumors 6502

    Joined:
    Apr 3, 2012
    #11
    I am doing the DFU restore, iPhone starts up. Add country. Add my iCloud Username + password, add finger password, then password 4 digit code. Thats it. No user apps showing, fresh machine. I don't have the option to restore from back or anything. Just a fresh new phone.

    I have just started again and restored from an iCloud back up as there is something wrong and I need my phone for everyday use. It seems that the recovery and DFU restore did nothing for me. So will just go back to normal use and normal backup until the genius meeting next week.
     
  12. badger91 macrumors regular

    Joined:
    Sep 12, 2014
    #12
    Maybe try doing a restore then when you are prompted to setup as new iPhone or from a backup, select backup then cancel it. It was discussed in the thread below and seemed to work for the guy.

    https://discussions.apple.com/message/26801123#26801123
     
  13. Baytriple thread starter macrumors 6502

    Joined:
    Apr 3, 2012
    #13
    Ill give this a go later. Thanks for your help,
     
  14. patrickbarnes macrumors regular

    Joined:
    Sep 24, 2012
    #14
    Restoring isn't going to help you.

    You have a hardware defect. Exchange ASAP.
     
  15. Baytriple thread starter macrumors 6502

    Joined:
    Apr 3, 2012
    #15
    Hello, would you mind sharing the info you found out to say this.

    I have a Genius meeting on Thursday.
     

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