Has anyone had any issues with replacing there first gen iphone with a prepaid plan? i have been having a heck of a terrible time trying to reactivate my number on the replacement phone, i have been to both an apple store and an ATT store and they all seem to be clueless as to why i am unable to do so. Every time i do it through itunes at home, at the apple store and at the ATT store it says that the number cannot be activated with an iphone, this ordeal has been going on for 3 days straight, i have been bouncing back and forth with the ATT Store and the apple store, both seem to be having trouble understanding each other. I was able to get an ATT representative to talk to the apple store manager in my city but even then the apple store manager was unable to help me out with anything, i have tried every possible combination with ATT to try to reactivate my line with them with the replacement phone. What really annoyed me more is how the att customer service was clueless as to how to help me out, when i walked into the store the first time to get a new sim as i was told so by an ATT rep on the phone and the apple store the rep in the store gave me a sim but before he did he swiped it into there computer which to my knowledge now should not have happened, i asked him after he gave me the sim if its possible for them to activate the phone in the store as i am unable to do so and was told by an ATT rep on the phone to go to a ATT store and have them do it for me, he told me that they will be unable to help me activate the phone in store as they do not have the equipment to do so, i ended up going back to the apple store to see what they can do as they told me if nothing works out there to come back with the new sim. I was finally able to get a hold of the manager at the ATT prepaid department sat afternoon, he was very generous, he informed me that the att store i was at had the equipment to be able to activate my phone in store and that he would call that store to talk to them about my situation. When he got back to me he told me to go there and that a manager should be waiting for me to help me out. He said that he would call the store with in 10-15 minutes to talk to them when im there which i agreed on as i could get there by that time frame. he stated that its impossible to reactivated the prepaid line with the iphone through itunes and in this situation they will have to do it. After going back to the ATT store again and waiting in line for some reason, i was successfully able to talk to the manager but the Rep on the phone that was suppose to call ended up doing so but the manager at the ATT store missed it (she was busy helping out other customers), by the time she was able to call him back they where closed for the day. so she setup a call back so that the rep on the phone that was going to help me would call me back on monday morning as soon as he steps into his office, she also gave me a number i can call just incase. we will see what will happen then, but i really was frustrated and confused as how unorganized ATT is, especially their systems and communication methods. i would like to ask this again has anyone had any issues like i have replacing there first gen iphone under a prepaid plan that they activate through itunes when they first purchased the iphone? because if i have to go through this every time i had to replace a phone i would rather kill my self, lol!