1st gen iphone suddenly not showing up in itunes, can't sync

Discussion in 'iPhone Tips, Help and Troubleshooting' started by whitleee, Sep 25, 2008.

  1. whitleee macrumors newbie

    Sep 25, 2008
    Okay, so I am technologically challenged and have no idea what happened. I have tried advice I read on here about shutting it down, then holding the button and plugging into Usb simultaneously until a screen came up about restoring and it didn't work.
    I am assuming I have to restore it, but if It isn't showing up in the itunes, how can I do this?
    Thank you!
  2. whitleee thread starter macrumors newbie

    Sep 25, 2008
    oh ps,I am using an imac but had been using a sony vaio...

    and have transferred my music from that computer.
  3. Moi un Mouton macrumors 68000

    Mar 18, 2008
    Bracknell UK
    Try a different usb port and/or cable to see if iTunes sees it then

    Can the viao still see it?
  4. warburg macrumors 6502a

    Jul 27, 2008
    I had this happen the other day, and I just disconnected the phone and closed itunes three or four times. Finally it started to synch. I never understood why and it hasn't happened since.:confused::confused::confused:
  5. neesh0 macrumors 6502a


    Sep 6, 2008
    Toronto, Ontario
    try a restore on DFU mode, search it up in google, itunes will detect it and then you can restore

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