2.4Ghz Defective Keyboard

Discussion in 'MacBook' started by mediapirate, Mar 22, 2008.

  1. mediapirate macrumors member

    Joined:
    Sep 11, 2007
    #1
    I just confirmed there's an issue with my new MB's keyboard. It happens when using some of the right side keys, but most annoyingly the delete key. If you type very slow and hit the delete key it usually works but if you're a speed typer and hit the delete key it takes 2-3 hits to function. I had others which had macbooks confirm there's something wrong with it.

    I bought the macbook at Microcenter but I would like to bring it to the apple store to check it out. I know Microcenter is an authorized apple dealer but if one of the apple techs confirms it's defective will they replace it there?

    PS: I'll be buying the apple care while I'm at the store now too :)

    MP
     
  2. SFStateStudent macrumors 604

    SFStateStudent

    Joined:
    Aug 28, 2007
    Location:
    San Francisco California, USA
    #2
    They should...

    just bring your receipt. And make sure you've registered your MB with Apple. :cool:
     
  3. mediapirate thread starter macrumors member

    Joined:
    Sep 11, 2007
    #3
    Defunct Keyboard

    I believe there was a major issue with my previous MB as the Apple tech said the screen wasn't rendering fonts correctly which was my original problem. He discovered the keyboard issue immediately and submitted a tech update but I had to drive to Microcenter to swap out the macbook. I have been using this one for 3 hrs now and I can safely say the keyboard issue is in the past and the screen looks better too. I did notice that the serial # on the previous macbook and this macbook are totally different. The old macbook had a longer serial # about 3-4 characters extra than the new one.

    Long story short, I'm happy now. I didn't have my macbook registered so the tech did it for me.

     
  4. Kalafut macrumors regular

    Kalafut

    Joined:
    Jan 6, 2008
    Location:
    pocatello
    #4
    i am glad everything worked out alright, it always sucks when that kinda thing happens, and you end up having to cough up money for it.
     

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