2 hours old imac giving me problem

[matchmate]

Hi

I just bought an 27" imac 2 hours ago. I set it up and used it for 1 hour. after leaving the imac for 30min and came back to use it , it was asleep. I moved the mouse and press the keys nothing start it up. press the power bottom did not even do any thing, I had to unplug it from power and power it back till came on. Is it normal . my old 24 imac was not acting live that. unless the new one has different technology when asleep. any idea?

Thanks

 

[Macman45]

A key press should bring your iMac back to life....Couple of things to check. Open system preferences ( should be on your dock) and check the screensaver and power settings.

Also, are you using a USB or BT / other type of keyboard? These wireless devices sometimes won't bring a Mac back to life too.

If all those check out, and the problem persists, take it back... It's only two hours old after all