2 hours old imac giving me problem

Discussion in 'iMac' started by matchmate, Jan 6, 2012.

  1. matchmate macrumors newbie

    Jan 6, 2012

    I just bought an 27" imac 2 hours ago. I set it up and used it for 1 hour. after leaving the imac for 30min and came back to use it , it was asleep. I moved the mouse and press the keys nothing start it up. press the power bottom did not even do any thing, I had to unplug it from power and power it back till came on. Is it normal . my old 24 imac was not acting live that. unless the new one has different technology when asleep. any idea?

  2. Macman45 macrumors demi-god


    Jul 29, 2011
    Somewhere Back In The Long Ago
    A key press should bring your iMac back to life....Couple of things to check. Open system preferences ( should be on your dock) and check the screensaver and power settings.

    Also, are you using a USB or BT / other type of keyboard? These wireless devices sometimes won't bring a Mac back to life too.

    If all those check out, and the problem persists, take it back... It's only two hours old after all

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