2 phones on same apple id - all kinds of pain

Discussion in 'iPhone Tips, Help and Troubleshooting' started by icharry, Sep 28, 2015.

  1. icharry macrumors member

    Jun 23, 2009
    So, my wife & I have had 1 apple ID since the 1st iphone. Started with a .me account which became a .mac
    and now is a .icloud... Never had any problems. She would add someone to the address book and it would show up on mine right away... I'd change the time on ical and it would propagate to hers instantly.

    Fast-forward to this weekend. I got a new iPhone 6s. Restored from my iTunes backup and now my phone thinks it is hers. If I call someone her name shows up (but my number). If she calls mine it just shows up as her ph# - not her name. In fact under favorites her name is gone and it is just her ph#. Even her picture is gone.

    I open up contacts and up top it says her name.

    45+ minutes on with Apple support and all they can say is that I need my own account. If I sign into icloud on my computer it lists MY name as the main person.

    Any thoughts? If I get a new ID - what about all the music and apps that I purchased over the years? Will the new me still have access to them? What about stuff like Final Cut Pro?
  2. chscag macrumors 68040


    Feb 17, 2008
    Fort Worth, Texas
    I had the same problem when I updated both mine and my wife's phones to iOS 9 (we both use the same Apple ID). My problem was even worse since my phone came up with some bogus phone number instead of my regular phone number. I had to reset the phone and restore from backup. It still came up with the wrong phone number but finally an update from my carrier seemed to fix it. (T-Mobile) Try resetting your phone first rather than get a new Apple ID. Getting a new ID can wind up being a royal pain.
  3. icharry thread starter macrumors member

    Jun 23, 2009
    When you say 'resetting your phone' do you just mean restore it via iTunes? or doing a factory reset? or?
  4. aristobrat macrumors G5

    Oct 14, 2005
    You need your own Apple ID for iCloud. You can continue to share that old Apple ID for purchases in the App and iTunes stores. You do not have to use the same Apple ID for everything. :)
  5. chscag macrumors 68040


    Feb 17, 2008
    Fort Worth, Texas
    Not a factory reset. Try restoring from iTunes first.
  6. Viper3773 macrumors regular


    Oct 11, 2011

    I know a family of 6 (SIX!!) that use the same Apple ID for FaceTime, iMessage, iCloud, etc. etc. on Macs, iPhones, and iPads. Don't even want to touch that mess.
  7. wbrat macrumors regular

    Sep 18, 2014
  8. lordhamster macrumors 6502a

    Jan 23, 2008
    My wife and I share one Apple ID, mainly because we've always done it that way and I'm too lazy to change it now. That, I just love how everything works automagically.

    We don't use any iCloud email, contacts or calendar however. We each have our own Gmail account for that. So we don't have the issue with the contacts list saying the wrong name etc.

    I will agree Apple is making it harder and harder to operate this way, and I will probably move the wife to her new ID shortly.
  9. convergent macrumors 68030


    May 6, 2008
    You have two IDs from Apple - iTunes and iCloud. I have a four in my family sharing the one iTunes ID across 4 iPhones, 2 Macs, and 3 iPads. The four of us each have our own iCloud ID, however, which is what separates your identity. I think from the sounds of, icharry is trying to use the same iCloud ID and that will be a mess. When I'm doing a restore, I usually tell it not to use iCloud initially and then set it up manually so I can be sure I'm getting the correct IDs in the right places.

    As lordhamster said, I've not tried family sharing because I'm just too lazy and its been working OK the way it is.
  10. caligurl macrumors 68030


    Jun 8, 2009
    hubby and I share iTunes apple ID but both have our own icloud ID (and I even had my mom use our iTunes ID when I convinced her she needed an ipad mini... she, too, has her own icloud ID).

    *knock on wood* everything has worked fine so far with the three of us sharing the ituned ID. I never bothered with the whole family sharing thing cuz we'd shared the iTunes ID from our very first iphones and have never had an issue.
  11. KdParker macrumors 601


    Oct 1, 2010
    try updating the my info under Siri in settings.

    general->Siri->my info

    And your own contact information.
  12. lordhamster macrumors 6502a

    Jan 23, 2008
    The major downside to family sharing is there is no good way for a husband and wife to share a common iPhoto Library.

    Right now, my only viable choices are:
    1. Keep using the same AppleID (seems to work for now)
    2. Use individual iCloud IDs, turn off iCloud Photo and use Google Photos (with a single google account) instead.
  13. xxnoelziexx, Oct 12, 2015
    Last edited: Oct 12, 2015

    xxnoelziexx macrumors regular

    Mar 24, 2009
    I would like to chip in here I have my children & wife under same ID mine.
    This drove me nuts with the upgrade to ios 9.0.

    Have managed to workaround this by doing the below.
    Icloud Drive - Turned option off (Call lists are separate now)
    Each phone General Handoff & Suggested Apps disabled
    Messages (Send & Receive) make sure each phone has it's own number ticked and start new conversations from is correct.

    As for contacts (Each of our phones shows my daughter) at the top. Not to worried about that at least now phone calls are correct and call lists are correct.
  14. bielen macrumors regular

    May 26, 2008
    New Jersey
    I've shared an Apple ID with my wife since we started with the iPhone in 2007. We just added two lines for our children who are 12 and won't be 13 for another six months. Where it says the ID linked for "Family purchases", should this be their Apple ID or the shared Apple ID? I want them to be able to access apps purchased with the original Apple ID, but I'd prefer them not to access the complete music library as they have their own interests in music.

    I don't want to make a mistake as the dialog says I cannot switch for 90 days.

    I want enable the request permission before making a purchase and can't do this with a shared ID.

    Any info is appreciated.

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13 September 28, 2015