PROBLEM ONE: I have about 18 pics on my phone and I would like them on my Mac. When I connect the phone iPhoto sees the iPhone supposedly under devices, but when I look at it there are only 3 image place holders with no images showing. When I ask to import the pics it says everything is unreadable. Also when I disconnect the phone it says in iPhoto that it's still connected with only an unmount option. I have under occasion gotten the phone to show up separately and download the pics but I don't know what I do to make it work. Things I've tried: Restarting phone Restarting iPhoto Restarting the Mac Grabbing the images through Image Capture, same result I'm not sure what else to do or try...any help? PROBLEM 2: I noticed this first when I was trying to backup my 3G but thought nothing of it. Now I notice that the 'backup' option for my iPhone 3GS also isn't in the menu on iTunes when I right click on the phone. Any suggestions?