2 week old iphone 6s Plus bricked

Discussion in 'iPhone' started by NovemberWhiskey, Dec 15, 2015.

  1. NovemberWhiskey, Dec 15, 2015
    Last edited: Dec 15, 2015

    NovemberWhiskey macrumors 68030

    NovemberWhiskey

    Joined:
    May 18, 2009
    #1
    I was messaging just prior to the brick. Saw the messages hanging at the end of the status bar. Never went through. Then the phone locked in landscape mode a few times. This has happened a few times before, but no brick.

    This time, however, the phone restarted, and got stuck at the Apple logo. Hard reset did not help. DFU restore did not work. When I got to the plug into itunes sign, I would connect, and it said it could not read iphone because it was locked. I tried for over an hour, and when I finally was able to restore, it said it could not because of a problem with the phone.

    I kept trying, and eventually got a restore. Went through setup, and it hung on restore. Same problem. Had to go back into DFU mode to restore.

    I was able to set it up as a new phone.

    I reset again, and am trying to restore from icloud. It seems to be stuck at the apple logo again.

    Do you guys think it is hardware problem that I should exchange for? Or is it related to some backup I had?

    I have the Samsung chip, although I'm sure that doesn't matter.

    Edit Update:

    I was finally able to get through with a clean restore, after many DFU attempts. Something still doesn't seem right (the progress bar in the restore process when two-ways (to left and right), but I was able to set up a clean phone again.

    I did some testing, and I was able to wipe, and restore from an older icloud backup in november.

    However, when i try to go back and restore from an icloud backup from yesterday, it bricks again stuck in icloud restore process.

    Does that mean the hardware is ok, and it is a bad icloud backup?
     
  2. John Mcgregor Suspended

    John Mcgregor

    Joined:
    Aug 21, 2015
    Location:
    Newport
    #2
    Looks like hardware issue. Could be flash memory by the signs.
     
  3. hamiltonDSi macrumors 65816

    hamiltonDSi

    Joined:
    Jul 29, 2012
    Location:
    Romania
    #3
    It doesn't.
    Like John said, it looks like a faulty flash chip. My money is on the memory too. :)
    A trip to the Store will solve your problem.
    Best of luck.
     
  4. BradWould macrumors 6502

    BradWould

    Joined:
    Apr 11, 2015
    Location:
    Nova Scotia, Canada
    #4
    Honestly I think you've done your due diligence. You have tried more to fix the problem than most people would. I would bring it to the Apple Store.
     
  5. willmtaylor macrumors G3

    willmtaylor

    Joined:
    Oct 31, 2009
    Location:
    A Natural State
    #5
    I totally agree. It sounds like OP has gone above and beyond to rectify the issue.

    @NovemberWhiskey , I'd set up an apt., and get a new phone. When you try to restore from backup, if it's an iCloud backup issue, you'll find out.
     
  6. PNutts macrumors 601

    PNutts

    Joined:
    Jul 24, 2008
    Location:
    Pacific Northwest, US
    #6
    OP my daughter's phone experienced many of the symptoms you described and the Genius replaced the phone.
     

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