2 days ago my iPhone's speakers simply stopped working. Only way to talk was to use the provided headphones. I'm disappointed. I'm not even going to describe my conversation with one of the retarded 'geniuses' and his manager (Ft Lauderdale Galleria). They simply didn't see ANY flaws. rofl Apple store service - joke... and a cheap one. Never again for me and I did report them for their lack of knowledge. Thx God the guy at 1-800-myapple was alright and actually handled the case ok. Beware of all those cheap stores. those geniuses know nothing. Now we'll see what Apple service decides.