I had a Palm Treo 680 too ! And lots of Palm devices before that. Even though Palm OS had its flaws, it was a great OS and the hardware was also good. Until the company split up hardware and software and went separate ways - so there was no coherence in design and strategy between hardware and software any more. This is exactly the opposite way that Apple went, with their ecosystem approach.After having a bunch of Ericsson and Nokias, finally in 2004 I had what I considered to be a first smart phone; Palm Treo 650 which later on I upgraded to the 680. It had a pressure sensitive color lcd touch screen, SD card slot to hold pictures and music, apps to buy install and customize, while there was no 3G, LTE or such high speed internet in those days, that thing still could get on the internet using EDGE (really slow). It had a built in email program and it worked fairly decently, I could send and receive sms messages and keep the conversations in a thread, load mp3 files on the SD card and play them using a third party program, take 640 x 480 pixel pictures using the built in camera, take notes and do pretty much all the basic stuff I do what anyone do with a smart phone these days.
It is absolutely mind boggling how advanced the Palm Treo was long before the iPhone even existed, how far ahead of the game they were and yet they still failed.
Palm Treo’s story should be a case study in business and marketing schools.
Back in the day the Palm community was screaming for a Palm-OS based, large-touchscreen-no-hardware-keyboard kind of smartphone. The technology was there as there were full-screen Palm devices around. The know-how was there too. Sometimes, it needs a new kid on the block, with ambitions and a crazy idea, to make things move forward.