Hi everyone,
I know the hype is the the rMBP right now.. I'm on board, as I ordered one and it just shipped! However, my old MBP (that I've already priced to trade-in on Gazelle) is giving me issues.
I have had the battery replaced...twice. Once when it was still under AppleCare and once in February. BOTH times I was told that we will see what happens with the battery and if the battery fails again we'll look deeper into the problem with no questions asked.
Here I am, with the same issue again. Cycle count is only 230 and my max charge is 3300. It only lasts me about 45 minutes and the battery status says, "service battery".
Went to the Genius Bar last night and explained my story. Of course, the girl was able to pull up my records and it was all in there. I know she is probably just a part-time employee so she doesn't have say, but I must say that I'm TOTALLY unhappy with what I heard.
She says that the battery they replaced in February only has a 90 day warranty, so I'd probably have to pay $99 for that. If it's a logic board issue, it's $310 to diagnose and repair.
Am I crazy to think that this battery should be considered faulty? I'm pretty positive I've read other places that they should still retain 80% AFTER 500-700 cycles.. I'm only at 230. Not to mention the fact that this has been an on-going issue and started when I was still in coverage.
They kept it for a few days to run some diagnostics, but I really don't know what to do. Paying that kind of money right now is worthless since Gazelle only quoted me at $300 for a trade-in (WITH everything working fine) and I'd have to pay $310 out of pocket to make that happen.
Any advice? Should I call AppleCare/Apple Support directly and speak with them about my dissatisfaction?
I know the hype is the the rMBP right now.. I'm on board, as I ordered one and it just shipped! However, my old MBP (that I've already priced to trade-in on Gazelle) is giving me issues.
I have had the battery replaced...twice. Once when it was still under AppleCare and once in February. BOTH times I was told that we will see what happens with the battery and if the battery fails again we'll look deeper into the problem with no questions asked.
Here I am, with the same issue again. Cycle count is only 230 and my max charge is 3300. It only lasts me about 45 minutes and the battery status says, "service battery".
Went to the Genius Bar last night and explained my story. Of course, the girl was able to pull up my records and it was all in there. I know she is probably just a part-time employee so she doesn't have say, but I must say that I'm TOTALLY unhappy with what I heard.
She says that the battery they replaced in February only has a 90 day warranty, so I'd probably have to pay $99 for that. If it's a logic board issue, it's $310 to diagnose and repair.
Am I crazy to think that this battery should be considered faulty? I'm pretty positive I've read other places that they should still retain 80% AFTER 500-700 cycles.. I'm only at 230. Not to mention the fact that this has been an on-going issue and started when I was still in coverage.
They kept it for a few days to run some diagnostics, but I really don't know what to do. Paying that kind of money right now is worthless since Gazelle only quoted me at $300 for a trade-in (WITH everything working fine) and I'd have to pay $310 out of pocket to make that happen.
Any advice? Should I call AppleCare/Apple Support directly and speak with them about my dissatisfaction?