2009 macbook pro battery already dead, normal?

Discussion in 'MacBook Pro' started by gnychis, Jul 28, 2011.

  1. gnychis macrumors 6502

    Joined:
    May 24, 2009
    #1
    I have a 2009 Macbook Pro, which all of the sudden the battery seems to have died and no longer holds a charge for more than 5-10 minutes.

    Here is the health information:
    Code:
      Charge Information:
      Charge Remaining (mAh):	1018
      Fully Charged:	Yes
      Charging:	No
      Full Charge Capacity (mAh):	1059
      Health Information:
      Cycle Count:	465
      Condition:	Service Battery
      Battery Installed:	Yes
      Amperage (mA):	-575
      Voltage (mV):	12141
    
    Is this normal, or is this basis for argument with Apple over the battery?
     
  2. alust2013 macrumors 601

    alust2013

    Joined:
    Feb 6, 2010
    Location:
    On the fence
    #2
    That's not good. If it's got a built-in battery, Apple should replace it.
     
  3. ideal.dreams macrumors 68020

    ideal.dreams

    Joined:
    Jul 19, 2010
    Location:
    OH
    #3
    It will more than likely cost the OP money though; if it's a 2009 model it's definitely out of warranty.
     
  4. seong macrumors 65816

    seong

    Joined:
    Feb 11, 2010
    #4
    It's definitely not normal because I have the same model without any issue.
    It would cost you a lot of money than you would've expected to replace your battery, but you should if you use your Macbook Pro without the charger connected most of the time.
     
  5. ratboy90 macrumors 6502

    ratboy90

    Joined:
    Apr 15, 2009
    #5
    if you have applecare on it Apple should replace it.
     
  6. dubnde macrumors regular

    Joined:
    Mar 21, 2009
    Location:
    UK
    #6
    Applecare replaced mine

    Mine(late 2008 bought March 2009) had similar problem and could shut off at like 40-60% battery. Very erratic behaviour.

    Took it to Genius Bar. The dude there hooked up his Ethernet cable to my MBP. Run diagnostics. Replaced the battery under Applecare. All within 10 mins. Very impressed.
     
  7. gnychis thread starter macrumors 6502

    Joined:
    May 24, 2009
    #7
    I no longer have Applecare so I don't know if they'll replace it for free :\ it just seems odd that it should die like this after 2 years
     
  8. JabbaII macrumors regular

    Joined:
    Nov 22, 2007
    #8
    Applecare gives you total of 3 years. If you bought it in 2009 it should still be valid.
     
  9. LostSoul80 macrumors 68020

    LostSoul80

    Joined:
    Jan 25, 2009
    #9
    You have nearly 500 cycles, so very likely Apple won't replace anything for free. With any warranty, the battery gets replaced if defective, not if dead after regular usage.
     
  10. apeden macrumors member

    Joined:
    Jul 21, 2011
    #10
    If it is under your applecare then they will replace it. Even if it isnt under your applecare then they still should replace. I have gotten 3 batterys for my 2008 MBP and all of them have been free :D
     
  11. dubnde macrumors regular

    Joined:
    Mar 21, 2009
    Location:
    UK
    #11
    Good point. I did ask this to the genius bar dude and he said the cycle count is not looked at that much unless it is insanely a huge number. Anything less than 1000 cycles doesn't matter really according to him. May be he was just being nice :)
     
  12. JabbaII macrumors regular

    Joined:
    Nov 22, 2007
    #12
    Not sure if the Applecare sales pitch is different, in Japan, the Apple sales people actively encourages customers to get Applecare specifically to cover battery losing power over time.

    I have had batteries changed twice over 3 years (MBP 2007). About 100-200 charge cycles each time.
     

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