When i questioned apple support about this , they said they cover the cracks in OR out of warranty so definitly bring yours in to fix
but the guy basically said it's ok, nothing will be harmed. it doesn't need to be replaced.
do you think apple will replace the bottom case for free since they have acknowledged the problem, or do i have to pay for the replacement?
Why didn't you settle this the first time you took it in. If a "genius" told me my cracks were "ok" I wouldn't have accepted this answer.
Take it back to the same Apple Store... explain you were already in here about this problem. I think they would fix this at their expense.
polycarbonate is polycarbonate. Even if Apple changed the mixture used to make it, it still has its limits, as is also evident in the iPhone 3G. It will crack, eventually. It may be 6 months, a year, or two years, but it will crack.
Mine looked exactly like that and they repaired it. I would think that they'd fix it.Will I be able to get this repaired at an Apple shop, and will it cost me?
Im scared of the crack getting bigger, with me opening and closing it.
I take really good care of it, so I can't see how the crack was something that I did![]()
Yes, they'll still crack. 95% of Macbooks (plastic) will crack within 3 years of usage, and over 50% crack within the first year.
Mine looked exactly like that and they repaired it. I would think that they'd fix it.
Call Apple and attempt to get a resolution over the phone. If the person you are talking to is unhelpful, attempt to escalate it, but do so politely. I've had better luck over the phone in the past.I went to the genius bar the other day, and they said it was my fault, so they wouldn't fix it
it wasn't though, i take care of my macbook like it was my baby...![]()