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thexawakening

macrumors newbie
Original poster
Feb 6, 2013
19
0
Seattle, WA
Someone had looked at the log and said I have a failing GPU. Now when it is under medium usage like Final Cut Pro X it causes panic. But I can still use it to play a movie in iTunes or something like that. Should I bring it in to apple? Apparently there has been defects with the GT330M GPU and apple will replace the logic board for free. I just want to make sure thats actually what is happening.

Kernel version:
Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
Kernel UUID:
Kernel slide: 0x0000000017200000
Kernel text base: 0xffffff8017400000
System model name: MacBookPro6,2 (Mac-F22586C8)

System uptime in nanoseconds: 5567802370757
last loaded kext at 42209384047: com.apple.driver.AppleHWSensor 1.9.5d0 (addr 0xffffff7f99424000, size 36864)
last unloaded kext at 143558222560: com.apple.driver.AppleUSBUHCI 5.2.5 (addr 0xffffff7f983ea000, size 65536)
loaded kexts:
com.avatron.AVExFramebuffer 1.6.5
com.avatron.AVExVideo 1.6.5
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOBluetoothSerialManager 4.0.9f33
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AGPM 100.12.69
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleHDA 2.3.1f2
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleMikeyDriver 2.3.1f2
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleSMCLMU 2.0.2d0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.2.11
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.driver.AppleIntelHDGraphics 8.0.0
com.apple.driver.AppleIntelHDGraphicsFB 8.0.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.GeForce 8.0.0
com.apple.driver.AppleMuxControl 3.2.11
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleUSBTCButtons 235.4
com.apple.driver.AppleIRController 320.15
com.apple.driver.AppleUSBTCKeyboard 235.4
com.apple.driver.AppleUSBCardReader 3.1.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.2
com.apple.driver.AppleUSBHub 5.2.5
com.apple.driver.AirPort.Brcm4331 602.15.22
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.driver.AppleAHCIPort 2.4.1
com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3
com.apple.driver.AppleUSBEHCI 5.4.0
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.3.1f2
com.apple.iokit.IOAudioFamily 1.8.9fc10
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.IOSurface 86.0.3
com.apple.iokit.IOBluetoothFamily 4.0.9f33
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.nvidia.nv50hal 8.0.0
com.apple.NVDAResman 8.0.0
com.apple.driver.AppleGraphicsControl 3.2.11
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.5
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.driver.AppleHDAController 2.3.1f2
com.apple.iokit.IOGraphicsFamily 2.3.5
com.apple.iokit.IOHDAFamily 2.3.1f2
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.AppleUSBMultitouch 235.7
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1
com.apple.iokit.IOUSBMassStorageClass 3.5.0
com.apple.driver.AppleUSBMergeNub 5.2.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IOUSBUserClient 5.2.5
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.2.1
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOUSBFamily 5.4.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7.2
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
 

duervo

macrumors 68020
Feb 5, 2011
2,408
1,166
That's only a partial log. I'm afraid that accuracy requires a more complete one than that.

In the meantime, if you're convinced it's GPU-related, you can go to nVidia's website and update the OS X driver with this:

http://www.nvidia.com/object/cuda-mac-driver.html

However, if it were me, I would uninstall those Avatron third-party extensions that you've got installed before trying anything else.
 

duervo

macrumors 68020
Feb 5, 2011
2,408
1,166
I noticed it happens when I was try to load files into Final Cut Pro X from a Disk Image. Any ideas?


Yeah, I got an idea ...

How about you remove those Avatron kernel extensions, like I previously suggested?

com.avatron.AVExFramebuffer 1.6.5
com.avatron.AVExVideo 1.6.5​

In most kernel panics ... 9 times out 10 it usually ends up being caused by third-party extensions ... such as those Avatron ones that you have loaded.

Uninstall them, and if you still get kernel panics, then take it into Apple for a look.
 

thexawakening

macrumors newbie
Original poster
Feb 6, 2013
19
0
Seattle, WA
Yes I removed the avatron software, which is air display.

Also did clean install of ML and it still does it. Only seems to happen when using a disk image though. I'm not having some of the problems that other people are having like not waking etc.
 

duervo

macrumors 68020
Feb 5, 2011
2,408
1,166
The issue with the mid-2010 330M ones were black or grey screens sometimes accompanied with the system freezing. You don't appear to have the symptoms, but that doesn't necessarily guarantee that you don't have the problem either.

You can read about it here (if you haven't seen the link about it posted above):


They were supposedly going to replace logic boards of affected systems for free for up to three years after purchase.

At any rate, it never hurts to ask. I would bring it into an Apple store and see if they can do anything.
 
Last edited:

Brian Y

macrumors 68040
Oct 21, 2012
3,770
1,036
The issue with the mid-2010 330M ones were black or grey screens sometimes accompanied with the system freezing. You don't appear to have the symptoms, but that doesn't necessarily guarantee that you don't have the problem either.

You can read about it here (if you haven't seen the link about it posted above):


They were supposedly going to replace logic boards of affected systems for free for up to three years after purchase.

At any rate, it never hurts to ask. I would bring it into an Apple store and see if they can do anything.

A common side effect of the mid 2010 graphics issue is kernel panics related to AppleHWSensor (which he has), and lots of crap with "NVDA Channel Exception" written to console.
 

thexawakening

macrumors newbie
Original poster
Feb 6, 2013
19
0
Seattle, WA
Fixed! (Hopefully)

So I took it in, showed the guy everything. Got a call back the next day saying I had to pay. Told him to check TS4088 (a few times) then after being on hold for 5 minutes the guy said they would fix it for free. It was fixed late the next day.

Is there a way to tell if they actually replaced the logic board? Maybe i'm paranoid but that was just really quick and I cant find anything in the logs of it even being booted up between me leaving it there and today.
 

HoosPhotog

macrumors member
Aug 4, 2011
36
0
Really glad I stumbled on this- I've been having a bunch of kernel panics lately as well. Concern about taking my machine to an Apple Store, though- will they give me a hard time (ie, deny service) because I have third party SSD, data doubler, RAM installed?

Just don't want to go through the trouble of driving over to get turned down.
 

spencers

macrumors 68020
Sep 20, 2004
2,381
229
Really glad I stumbled on this- I've been having a bunch of kernel panics lately as well. Concern about taking my machine to an Apple Store, though- will they give me a hard time (ie, deny service) because I have third party SSD, data doubler, RAM installed?

Just don't want to go through the trouble of driving over to get turned down.

Take the KB article with you. http://support.apple.com/kb/TS4088

We've been having issues with two of our Mid 2010 MBP's with Lion installed. Kernel Panics every couple hours.

Called support and it's indeed a hardware problem. They've diagnosed and solved many cases already. The firmware on the nvidia discrete graphics card needs to be updated and Apple doesn't want to release it to the public. Only way to get it fixed is to send it for a logic board replacement.
 

wnorris

macrumors member
Feb 16, 2008
57
22
Really glad I stumbled on this- I've been having a bunch of kernel panics lately as well. Concern about taking my machine to an Apple Store, though- will they give me a hard time (ie, deny service) because I have third party SSD, data doubler, RAM installed?

Just don't want to go through the trouble of driving over to get turned down.

Curious if you were able to take your system in w/ all the modifications you have done? I am having the same issues and have also done all the same upgrades. I would prefer not to have undo everything and get it back to original form.

Also, anyone know if Apple will, instead of replacing the logic board, take the system and provide credit toward a new system? I assume the answer is no, but would love to get credit for this one to get a new 11 MBA.
 

bobnugget

macrumors 6502
Nov 15, 2006
387
172
England
Curious if you were able to take your system in w/ all the modifications you have done? I am having the same issues and have also done all the same upgrades. I would prefer not to have undo everything and get it back to original form.

Also, anyone know if Apple will, instead of replacing the logic board, take the system and provide credit toward a new system? I assume the answer is no, but would love to get credit for this one to get a new 11 MBA.


I had upgraded the RAM and HDD on my 2010 MBP 15 and this wasn't a problem at my local Apple Store - had the logic board replaced a couple of months ago. If you are worried and have your original parts you could swap them in for the trip to the store.

I don't think Apple will provide credit towards a new system, I asked if they would let me pay the difference and upgrade to an i7 2.8 :)
 

Polekat

macrumors 6502
Jul 13, 2010
264
31
I don't live anywhere near a genius bar so I took mine to a local Apple authorized repair facility and they contacted Apple several times about this issue and Apple kept denying the repair. I am hoping OS X Mavericks fixes it
 

tj722

macrumors newbie
Aug 19, 2008
5
0
I've just started having this issue and I am out of warranty now by a few months. How is it that I just started seeing kernel panics now? :(

Tried fresh install. Dd not work.

I'm also hoping Mavericks fixes it or at least makes it much less frequent. :mad:
 

germinator

macrumors regular
Apr 22, 2009
219
122
Same here

I've just started having this issue and I am out of warranty now by a few months. How is it that I just started seeing kernel panics now? :(

Tried fresh install. Dd not work.

I'm also hoping Mavericks fixes it or at least makes it much less frequent. :mad:

Exactly same problem here. Started showing up recently. Machine is 3.5 years old and modified (SSD).
 

Fnkymnky

macrumors newbie
Sep 4, 2010
9
1
I've just started having this issue and I am out of warranty now by a few months. How is it that I just started seeing kernel panics now? :(

Tried fresh install. Dd not work.

I'm also hoping Mavericks fixes it or at least makes it much less frequent. :mad:

Exactly same problem here. Started showing up recently. Machine is 3.5 years old and modified (SSD).


Actually, warranty shouldn't be an issue. Had my logic board exchanged twice on my out of warranty 2010 15" MBP (with aftermarket SSD).
There's an exchange program that's "extended as needed" per my Apple auth. service centre. If they deny the repair, you should just hand them an printout of http://support.apple.com/kb/TS4088?viewlocale=en_US&locale=en_US. Worked well for me, the diagnostic part is just a 5-minute test performed on site at the service centre. And they switched the logic board overnight.

Hope this helps you.
 

meriwald

macrumors newbie
Oct 17, 2013
1
0
Has anyone that had this issue already tested this MBP model on one of the Mavericks betas? And if so, is the issue gone?

I did. Mavericks has same problem. Rebooting 3-4 time a day with message about "GPU panic".
Have no idea what to do (
 

mortenoa

macrumors newbie
Oct 23, 2013
1
0
No extension?

Actually, warranty shouldn't be an issue. Had my logic board exchanged twice on my out of warranty 2010 15" MBP (with aftermarket SSD).
There's an exchange program that's "extended as needed" per my Apple auth. service centre. If they deny the repair, you should just hand them an printout of http://support.apple.com/kb/TS4088?viewlocale=en_US&locale=en_US. Worked well for me, the diagnostic part is just a 5-minute test performed on site at the service centre. And they switched the logic board overnight.

Hope this helps you.

Hi,
I have the same problem and my warranty also expired.
But the printout you refer to states: Apple will service affected 15-inch MacBook Pro computers free of charge until three years from date of purchase.This worldwide Apple program does not extend the standard warranty coverage of the affected MacBook Pro.


I can't find anything about the exhange program "extended as needed"?
Have I missed something or how did you solve it?

Many Thanks!
 

Fnkymnky

macrumors newbie
Sep 4, 2010
9
1
Hi,
I have the same problem and my warranty also expired.
But the printout you refer to states: Apple will service affected 15-inch MacBook Pro computers free of charge until three years from date of purchase.This worldwide Apple program does not extend the standard warranty coverage of the affected MacBook Pro.


I can't find anything about the exhange program "extended as needed"?
Have I missed something or how did you solve it?

Many Thanks!

I bought my 2010 MBP the day they were released and at the point I got the logic board switched the first time it would have been older than three years. The second time it would've been even older.

The technician said nothing about making an exception for me, just that "replacement programmes are extended as needed, until we're out of components".

Might've been a double stroke of luck for me, but those technicians are usually stricter than Apple geniuses are.

Best of luck with getting a new logic board!
 

TmanATL

macrumors member
Aug 29, 2013
35
0
I bought my 2010 MBP the day they were released and at the point I got the logic board switched the first time it would have been older than three years. The second time it would've been even older.

The technician said nothing about making an exception for me, just that "replacement programmes are extended as needed, until we're out of components".

Might've been a double stroke of luck for me, but those technicians are usually stricter than Apple geniuses are.

Best of luck with getting a new logic board!

I just came back from an apple store to test this out -- my mid-2010 MBP has this issue. It was 3 years in May...so past that.

Nope. they won't fix for free. Was quoted $625 plus tax. then he could do a "special deal" for me for only $310 plus tax.

tempting at that slightly reduced price, but I'm not sure it's worth even that to fix this now 3 1/2 year old computer. Something else could go wrong with it any day - probably the HDD will go soon. then it would be more money...... and more money. I'd need a new latop within a year or two anyway as well.......

YMMV but that was my unhappy experience.

I actually DID try to get them to fix it while I WAS still under applecare. they were sure it was a RAM issue so they replaced that..... I should have come back again while sill under applecare but I did not.
 
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