2010 MacBook pro power button

Discussion in 'MacBook Pro' started by marshallbedsaul, Sep 15, 2011.

  1. marshallbedsaul macrumors 6502a

    marshallbedsaul

    Joined:
    Nov 14, 2007
    Location:
    Maryland
    #1
    Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_2_10 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8E600 Safari/6533.18.5)

    Hello my 2010 15" mbp power button is messed up almost falling off. I have difficulty turning it on sometimes. Made a apple apt and they said I have to pay to fix the button?
    I have apple care I am rather annoyed by this fact advice please
     
  2. marshallbedsaul thread starter macrumors 6502a

    marshallbedsaul

    Joined:
    Nov 14, 2007
    Location:
    Maryland
    #2
    Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_2_10 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8E600 Safari/6533.18.5)

    Was told physical damage not covered due to the spring???
     
  3. yusukeaoki macrumors 68030

    yusukeaoki

    Joined:
    Mar 22, 2011
    Location:
    Tokyo, Japan
    #3
    Was it your fault when it broke?
    If it was you who caused the problem then yes, you have to pay.
    Accidental are not covered by AppleCare.

    Only manufacture problems.
     
  4. marshallbedsaul thread starter macrumors 6502a

    marshallbedsaul

    Joined:
    Nov 14, 2007
    Location:
    Maryland
    #4
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    Nope just normal turn off and on that's it
     
  5. yusukeaoki macrumors 68030

    yusukeaoki

    Joined:
    Mar 22, 2011
    Location:
    Tokyo, Japan
    #5
    Explain them what really happened.
    they should cover you for that
     
  6. marshallbedsaul thread starter macrumors 6502a

    marshallbedsaul

    Joined:
    Nov 14, 2007
    Location:
    Maryland
    #6
    Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_2_10 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8E600 Safari/6533.18.5)

    Will do I almost never turn it off just maybe once a month rather annoying
     

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