Hello guys,
Half a year ago my graphics card failed in my Mac. Its a AMD Radeon HD 6970M 1024 MB, which was in a 2011 iMac which is part of the graphics cards exchange program.
The thing is: I didnt know this, had the card exchanged, and paid for it.
My Mac was out of warranty so I didnt even think of bringing it to Apple (the replacement would have cost more than the computer
). I brought it to an Apple specialist Ive known for years and who I trust.
As far as I can remember, he was the one to tell me about this exchange program. He said he would check if my Mac is affected, but apparently it wasnt.
We thought the reason for the failure of the graphic card was that the Mac was simply not cooled well enough, thanks to the minimum fan speed which definitely isnt enough, especially when running huge apps and games and the Mac gets ultra hot. But perhaps that wasnt even the issue, perhaps it was just a faulty graphics card, as I realised now.
Id like to drop AMD an Email and ask them if I can get a refund. What do you think, would that be possible? I mean I paid for it while it was obviously faulty, so why would it matter if I brought it to someone else?
What chances do I have here or what solution do you guys see in getting my money back?
Thanks I appreciate the help/read!
Half a year ago my graphics card failed in my Mac. Its a AMD Radeon HD 6970M 1024 MB, which was in a 2011 iMac which is part of the graphics cards exchange program.
The thing is: I didnt know this, had the card exchanged, and paid for it.
My Mac was out of warranty so I didnt even think of bringing it to Apple (the replacement would have cost more than the computer
). I brought it to an Apple specialist Ive known for years and who I trust.As far as I can remember, he was the one to tell me about this exchange program. He said he would check if my Mac is affected, but apparently it wasnt.
We thought the reason for the failure of the graphic card was that the Mac was simply not cooled well enough, thanks to the minimum fan speed which definitely isnt enough, especially when running huge apps and games and the Mac gets ultra hot. But perhaps that wasnt even the issue, perhaps it was just a faulty graphics card, as I realised now.
Id like to drop AMD an Email and ask them if I can get a refund. What do you think, would that be possible? I mean I paid for it while it was obviously faulty, so why would it matter if I brought it to someone else?
What chances do I have here or what solution do you guys see in getting my money back?
Thanks I appreciate the help/read!
