2011 Macbook Air "a" key

Discussion in 'MacBook Air' started by wrinkster22, Dec 24, 2014.

  1. wrinkster22 macrumors 68030

    wrinkster22

    Joined:
    Jun 11, 2011
    Location:
    Toronto
    #1
    I have a 2011 air (13") that is out of warranty. The keyboard is having issues. When I first open it the a key doesn't always work. Same with the delete key. Is there anyway I can fix it via software?
     
  2. Dweez macrumors 65816

    Dweez

    Joined:
    Jun 13, 2011
    Location:
    Down by the river
    #2
    I'd take it to either an authorized Apple repair depot or an Apple store for some diagnosis. Repair via software? Anything is possible, but in my mind unlikely.
     
  3. wrinkster22 thread starter macrumors 68030

    wrinkster22

    Joined:
    Jun 11, 2011
    Location:
    Toronto
    #3
    Thanks, I was hoping it wasn't a hardware issue but perhaps a bug.
     
  4. Scepticalscribe Contributor

    Scepticalscribe

    Joined:
    Jul 29, 2008
    Location:
    The Far Horizon
    #4
    My advice is that you take it to an authorised Apple dealer. Individual keys may need replacing; it is possible that the keyboard may need replacing - you do not know the extent of the problem until someone qualified has been able to identify it.

    I had problems with the letter 'a' on my 2013 MBA's keyboard last year - the 'a' had become detached, and kept falling off, despite my attempts to secure it.

    When I was home, I took it into an authorised Apple dealer. 'A" was not the only key giving trouble - ironically, the number '1' was also problematic. Anyway, the computer was still under warranty, and I also have Applecare.

    While I assumed that the errant keys would be replaced, in fact, the entire keyboard was replaced under Applecare.
     
  5. wrinkster22 thread starter macrumors 68030

    wrinkster22

    Joined:
    Jun 11, 2011
    Location:
    Toronto
    #5

    Years ago I had the bottom case replaced- twice, I had the QWER keys fail. But I am no longer under warranty.
     
  6. 556fmjoe macrumors 65816

    556fmjoe

    Joined:
    Apr 19, 2014
    #6
    I would first boot a Linux USB to rule out a software problem. If it still doesn't work, it's a hardware issue.
     
  7. wrinkster22 thread starter macrumors 68030

    wrinkster22

    Joined:
    Jun 11, 2011
    Location:
    Toronto
    #7
    I feel like this is well beyond my ability
     

Share This Page