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2011 MacBookPro start problems

W

WayneO52

macrumors newbie
Original poster
My 2010-2011 MacBookPro started doing this;
No chime then gray screen (no Apple logo) then the following statement (in 4 languages);

“Your computer restarted because of a problem. Press a key or wait a few seconds
to continue starting up”

Pressing a key or waiting a few seconds results in white type on black background bars
on left side of screen. I can only catch a few lines
("Blah… blah… blah… Debugging {panic} Blah… blah … blah… Backtrace frame Gobbleddy gook
BSD Processing name corresponding…gobbled gook...")

The computer jargon disappears and tries to restart, only to go into a loop of the whole process once more.

Finally it gives up and shuts down completely.

Up to this point I have noticed "Safari quits unexpectedly" much more than it did a week ago.

How expensive is this repair going to be?
Wayne- Englewood, CO
 
CoastalOR said:
You are experiencing Kernel Panics.
https://support.apple.com/en-us/HT200553
https://support.apple.com/en-us/TS3742
Try booting to Safe and/or Recovery mode. See key combinations:
https://support.apple.com/en-us/HT201255
Click to expand...

Thanks for the specific info!!!
Tried Safe restart and the problem continued.
Then tried Recovery, and did the same.

Now I did the Start up from OS X Recovery over the Internet.
It responded with a spinning globe and a timer that now reads 0:27.

Please tell me the Starship Enterprise won't explode when it reaches 0:00
Thanks for your help!
wayne
 
WayneO52 said:
Thanks for the specific info!!!
Tried Safe restart and the problem continued.
Then tried Recovery, and did the same.
Now I did the Start up from OS X Recovery over the Internet.
It responded with a spinning globe and a timer that now reads 0:27.
Please tell me the Starship Enterprise won't explode when it reaches 0:00
Thanks for your help!
wayne
Click to expand...
The Starship Enterprise will not explode 🙂, BUT you may be having a hardware problem since Safe mode and the Recovery partition (command+r) did not work. Internet Recovery can download the OS your Mac shipped with but it will not fix a hardware problem.
 
CoastalOR said:
The Starship Enterprise will not explode 🙂, BUT you may be having a hardware problem since Safe mode and the Recovery partition (command+r) did not work. Internet Recovery can download the OS your Mac shipped with but it will not fix a hardware problem.
Click to expand...

😵LOL! THAT'S a relief! Ok, Thanks!
Yeah. Good ol' goobledy gook is back so it probably is a Hardware problem.
The Mac Shop down the street wants $98 to diagnose this problem, then whatever umpteen dollars to fix.
Is a $98 diagnostic fee reasonable?

Thanks for all your help!
Wayne
 
WayneO52 said:
The Mac Shop down the street wants $98 to diagnose this problem, then whatever umpteen dollars to fix.
Is a $98 diagnostic fee reasonable?
Click to expand...
It doesn't seem terrible IF you trust their expertise. You could try calling the nearest Apple store to see what they charge.
 
I'm not sure, but it could be the GPU, and if it is, they will do the repair free of charge - the GPU repair extension program ends at the end of Feb 2016.

If it's not the GPU and you must pay, ask for the $320 off-site flat rate repair.

When I had the GPU issue they did the initial test free of charge.
 
Thanks for the advice!

What "conditions" is this repair extension offer subject to?

If I take it in to the authorized Apple store, will they charge in case it isn't a GPU problem?
Then if it turns out to be the GPU, do they reimburse?

I don't often have to deal with Mac repairs so I have no idea how many hoops I have to jump through or requirements to meet for any type of repair.

Thanks again!
Wayne
 
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