2012 Kernel Panic with Quicktime

Discussion in 'Mac mini' started by albert1028, Dec 8, 2012.

  1. albert1028 macrumors 6502

    Joined:
    Jun 29, 2007
    #1
    Hey All,

    I've had my 2012 since it debuted and I was wondering if there are a good amount of users that suffer form kernel panics with quicktime. When i'm playing video and multitasking, I realize that I get random kernel panics.

    Originally, I suspected it may have to do with my RAID0 setup, but it seems that through searching the internet, that kernel panics do happen on certain setups and running quicktime.

    Anyone else have that issue?
     
  2. benwiggy macrumors 68020

    Joined:
    Jun 15, 2012
    #2
    1. What do you mean by "running QuickTime". Do you mean just playing audio or video in QuickTime Player? Can you play video in other OS X apps that use QuickTime, like iTunes and Finder Preview?
    2. Test the problem in a brand new user account. This will pinpoint whether it is a system-wide issue, or a user issue. If it's a user issue, it'll be caused by something in your user Library folder, like a cache, corrupt preference or Login Item that's conflicting.
    3. Have you installed any software that gets its hooks into the system? hardware drivers, keyboard macros, Audio Hijack, Little Snitch, that kind of thing?
    4. Read the Kernel Panic logs. You can find them in the Console utility. It may look like gobbledygook, but it may constantly mention something like IOUSB, or Audio, or some particular bit of software.
    5. RAID 0? Why? Minimal performance gain for twice the failure rate.
     
  3. fa8362 macrumors 65816

    Joined:
    Jul 7, 2008
    #3
    None panics with quicktime here, and your post is the first I've seen about it, so your situation is not common.
     
  4. Mr. Retrofire, Dec 8, 2012
    Last edited: Dec 8, 2012

    Mr. Retrofire macrumors 601

    Mr. Retrofire

    Joined:
    Mar 2, 2010
    Location:
    www.emiliana.cl/en
    #4
    QuickTime uses some system/kernel functions, so it is possible that you have defective RAM. Please use Apples hardware test:
    http://support.apple.com/kb/PH11342

    And please give us your (one is enough) panic log, which describes the kernel panic:
    http://support.apple.com/kb/HT2546
     
  5. albert1028 thread starter macrumors 6502

    Joined:
    Jun 29, 2007
    #5
    When I watch xvid or mkv videos, it's not consistent pattern, but it seems to only happen when I play videos while multitasking and doing other tasks. I have tried using vlc and it does not give me kernel panics, at least in the last 3 days of watching videos and doing other tasks on the computer.

    Thanks for the tip. I will try that.

    I haven't installed any of the above, but I do have other menubar items going (e.g. dropbox, fantastical, moom, sparrow, teamviewer).

    Here is an excerpt of my log:

    Thu Dec 6 20:31:44 2012
    Machine-check capabilities 0x0000000000000c09:
    family: 6 model: 58 stepping: 9 microcode: 21
    Intel(R) Core(TM) i7-3720QM CPU @ 2.60GHz
    9 error-reporting banks
    threshold-based error status present
    extended corrected memory error handling present
    Processor 0: machine-check status 0x0000000000000005:
    restart IP valid
    machine-check in progress
    MCA error-reporting registers:
    IA32_MC0_STATUS(0x401): 0x0000000000000000 invalid
    IA32_MC1_STATUS(0x405): 0x1980000000000000 invalid
    IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
    IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid
    IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid
    IA32_MC5_STATUS(0x415): 0x0020000000000000 invalid
    IA32_MC6_STATUS(0x419): 0xfe20000000021136 valid
    MCA error code: 0x1136
    Model specific error code: 0x0002
    Other information: 0x00000000
    Threshold-based status: Undefined
    Status bits:
    Processor context corrupt
    ADDR register valid
    MISC register valid
    Error enabled
    Uncorrected error
    Error overflow
    IA32_MC6_ADDR(0x41a): 0x0000000044e98400
    IA32_MC6_MISC(0x41b): 0x0000007908000086
    IA32_MC7_STATUS(0x41d): 0x0020000000000000 invalid
    IA32_MC8_STATUS(0x421): 0x0020000000000000 invalid
    Processor 1: machine-check status 0x0000000000000005:
    restart IP valid
    machine-check in progress
    MCA error-reporting registers:
    IA32_MC0_STATUS(0x401): 0x0000000000000000 invalid
    IA32_MC1_STATUS(0x405): 0x1980000000000000 invalid
    IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
    IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid
    IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid
    IA32_MC5_STATUS(0x415): 0x0020000000000000 invalid
    IA32_MC6_STATUS(0x419): 0xfe20000000021136 valid
    MCA error code: 0x1136
    Model specific error code: 0x0002
    Other information: 0x00000000
    Threshold-based status: Undefined
    Status bits:
    Processor context corrupt
    ADDR register valid
    MISC register valid
    Error enabled
    Uncorrected error
    Error overflow
    IA32_MC6_ADDR(0x41a): 0x0000000044e98400
    IA32_MC6_MISC(0x41b): 0x0000007908000086
    IA32_MC7_STATUS(0x41d): 0x0020000000000000 invalid
    Package 0 logged:
    IA32_MC8_STATUS(0x421): 0x0020000000000000 invalid
    Processor 2: machine-check status 0x0000000000000005:
    restart IP valid
    machine-check in progress
    MCA error-reporting registers:
    IA32_MC0_STATUS(0x401): 0x0000000000000000 invalid
    IA32_MC1_STATUS(0x405): 0x1980000000000000 invalid
    IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
    IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid
    IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid
    IA32_MC5_STATUS(0x415): 0x0020000000000000 invalid
    IA32_MC6_STATUS(0x419): 0xfe20000000021136 valid
    MCA error code: 0x1136
    Model specific error code: 0x0002
    Other information: 0x00000000
    Threshold-based status: Undefined
    Status bits:
    Processor context corrupt
    ADDR register valid
    MISC register valid
    Error enabled
    Uncorrected error
    Error overflow
    IA32_MC6_ADDR(0x41a): 0x0000000044e98400
    IA32_MC6_MISC(0x41b): 0x0000007908000086
    IA32_MC7_STATUS(0x41d): 0x0020000000000000 invalid
    IA32_MC8_STATUS(0x421): 0x0020000000000000 invalid
    Processor 3: machine-check status 0x0000000000000005:
    restart IP valid
    machine-check in progress
    MCA error-reporting registers:
    IA32_MC0_STATUS(0x401): 0x0000000000000000 invalid
    IA32_MC1_STATUS(0x405): 0x1980000000000000 invalid
    IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
    IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid
    IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid
    IA32_MC5_STATUS(0x415): 0x0020000000000000 invalid
    IA32_MC6_STATUS(0x419): 0xfe20000000021136 valid
    MCA error code: 0x1136
    Model specific error code: 0x0002
    Other information: 0x00000000
    Threshold-based status: Undefined
    Status bits:
    Processor context corrupt
    ADDR register valid
    MISC register valid
    Error enabled
    Uncorrected error
    Error overflow
    IA32_MC6_ADDR(0x41a): 0x0000000044e98400
    IA32_MC6_MISC(0x41b): 0x0000007908000086
    IA32_MC7_STATUS(0x41d): 0x0020000000000000 invalid
    IA32_MC8_STATUS(0x421): 0x0020000000000000 invalid
    Processor 4: machine-check status 0x0000000000000005:
    restart IP valid
    machine-check in progress
    MCA error-reporting registers:
    IA32_MC0_STATUS(0x401): 0x0000000000000000 invalid
    IA32_MC1_STATUS(0x405): 0x1980000000000000 invalid
    IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
    IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid
    IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid
    IA32_MC5_STATUS(0x415): 0x0020000000000000 invalid
    IA32_MC6_STATUS(0x419): 0xfe20000000021136 valid
    MCA error code: 0x1136
    Model specific error code: 0x0002
    Other information: 0x00000000
    Threshold-based status: Undefined
    Status bits:
    Processor context corrupt
    ADDR register valid
    MISC register valid
    Error enabled
    Uncorrected error
    Error overflow
    IA32_MC6_ADDR(0x41a): 0x0000000044e98400
    IA32_MC6_MISC(0x41b): 0x0000007908000086
    IA32_MC7_STATUS(0x41d): 0x0020000000000000 invalid
    IA32_MC8_STATUS(0x421): 0x0020000000000000 invalid
    Processor 5: machine-check status 0x0000000000000005:
    restart IP valid
    machine-check in progress
    MCA error-reporting registers:
    IA32_MC0_STATUS(0x401): 0x0000000000000000 invalid
    IA32_MC1_STATUS(0x405): 0x1980000000000000 invalid
    IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
    IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid
    IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid
    IA32_MC5_STATUS(0x415): 0x0020000000000000 invalid
    IA32_MC6_STATUS(0x419): 0xfe20000000021136 valid
    MCA error code: 0x1136
    Model specific error code: 0x0002
    Other information: 0x00000000
    Threshold-based status: Undefined
    Status bits:
    Processor context corrupt
    ADDR register valid
    MISC register valid
    Error enabled
    Uncorrected error
    Error overflow
    IA32_MC6_ADDR(0x41a): 0x0000000044e98400
    IA32_MC6_MISC(0x41b): 0x0000007908000086
    IA32_MC7_STATUS(0x41d): 0x0020000000000000 invalid
    IA32_MC8_STATUS(0x421): 0x0020000000000000 invalid
    Processor 6: machine-check status 0x0000000000000005:
    restart IP valid
    machine-check in progress
    MCA error-reporting registers:
    IA32_MC0_STATUS(0x401): 0x0000000000000000 invalid
    IA32_MC1_STATUS(0x405): 0x1980000000000000 invalid
    IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
    IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid
    IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid
    IA32_MC5_STATUS(0x415): 0x0020000000000000 invalid
    IA32_MC6_STATUS(0x419): 0xfe20000000021136 valid
    MCA error code: 0x1136
    Model specific error code: 0x0002
    Other information: 0x00000000
    Threshold-based status: Undefined
    Status bits:
    Processor context corrupt
    ADDR register valid
    MISC register valid
    Error enabled
    Uncorrected error
    Error overflow
    IA32_MC6_ADDR(0x41a): 0x0000000044e98400
    IA32_MC6_MISC(0x41b): 0x0000007908000086
    IA32_MC7_STATUS(0x41d): 0x0020000000000000 invalid
    IA32_MC8_STATUS(0x421): 0x0020000000000000 invalid
    Processor 7: machine-check status 0x0000000000000005:
    restart IP valid
    machine-check in progress
    MCA error-reporting registers:
    IA32_MC0_STATUS(0x401): 0x0000000000000000 invalid
    IA32_MC1_STATUS(0x405): 0x1980000000000000 invalid
    IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
    IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid
    IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid
    IA32_MC5_STATUS(0x415): 0x0020000000000000 invalid
    IA32_MC6_STATUS(0x419): 0xfe20000000021136 valid
    MCA error code: 0x1136
    Model specific error code: 0x0002
    Other information: 0x00000000
    Threshold-based status: Undefined
    Status bits:
    Processor context corrupt
    ADDR register valid
    MISC register valid
    Error enabled
    Uncorrected error
    Error overflow
    IA32_MC6_ADDR(0x41a): 0x0000000044e98400
    IA32_MC6_MISC(0x41b): 0x0000007908000086
    IA32_MC7_STATUS(0x41d): 0x0020000000000000 invalid
    IA32_MC8_STATUS(0x421): 0x0020000000000000 invalid
    panic(cpu 4 caller 0xffffff8024eb8669): "Machine Check at 0x78302c6233303037, registers:\n" "CR0: 0x0000000080010033, CR2: 0x000000000e9ea000, CR3: 0x000000006ee39029, CR4: 0x00000000001606e0\n" "RAX: 0x30303078302c3933, RBX: 0x0000002300000000, RCX: 0x3030373000000000, RDX: 0x08f7e7400ab25ac0\n" "RSP: 0x303078302c633330, RBP: 0xbffd055000000000, RSI: 0x0000002300000023, RDI: 0x000000000000000f\n" "R8: 0xfffffec00000008a, R9: 0x000002c000000000, R10: 0x0e9ea000bffd0558, R11: 0x0000028600000000\n" "R12: 0x0000001b00000000, R13: 0x912849e500000000, R14: 0x00000000ffffff80, R15: 0x24ecdc8000000000\n" "RFL: 0x303730303078302c, RIP: 0x78302c6233303037, CS: 0x0000000000003030, SS: 0x00


    [/QUOTE]

    I thought RAID0 with double performance of write and read would be worth it. I've had zero issues with my 2011 raid0 samsung 830 drives. Not worth it?
     
  6. benwiggy macrumors 68020

    Joined:
    Jun 15, 2012
    #6
    Looks like you might want to check that your RAM is seated correctly in the slots.
     
  7. Mr. Retrofire macrumors 601

    Mr. Retrofire

    Joined:
    Mar 2, 2010
    Location:
    www.emiliana.cl/en
    #7
    And if that does not help, it is probably a defective CPU.
     

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