2012 Mac Mini just shut down randomly

Discussion in 'Mac mini' started by danb1979, Jun 20, 2016.

  1. danb1979 macrumors member

    danb1979

    Joined:
    Feb 5, 2015
    Location:
    Preston, Lancs - UK
    #1
    Hi folks

    Sorry for the vague post; but my 2012 Mini just shut down of it's own accord! First off I thought I'd lost Bluetooth connection with my Magic Mouse, but then the Mac just restarted

    It's a 2012 i& Mini running 16GB Crucial RAM, a 256GB SSD and the OEM 1TB HDD as a FusionDrive

    The error details are as below (beware; theres a lot of info):

    ************

    Anonymous UUID: 980A7FC6-7606-A642-95AC-A0FE7A6271AA

    Mon Jun 20 18:08:47 2016

    *** Panic Report ***
    panic(cpu 6 caller 0xffffff800a3ce5fa): Kernel trap at 0xffffff7f8b3a236d, type 14=page fault, registers:
    CR0: 0x000000008001003b, CR2: 0xffffff81f273700c, CR3: 0x000000000d8d5000, CR4: 0x00000000001626e0
    RAX: 0xffffff802af53b60, RBX: 0x000000000000000c, RCX: 0x0000000000000100, RDX: 0xffffff81f2736f00
    RSP: 0xffffff81e8e238b0, RBP: 0xffffff81e8e23930, RSI: 0x000000000000fc00, RDI: 0xffffff804dd75700
    R8: 0xffffff8034cb6fb4, R9: 0xffffff800aae0b78, R10: 0xffffff800aae0b78, R11: 0x0000000000000021
    R12: 0x00000000e00002eb, R13: 0xffffff8034cb6f00, R14: 0x00000000e00002d5, R15: 0x0000000000000000
    RFL: 0x0000000000010006, RIP: 0xffffff7f8b3a236d, CS: 0x0000000000000008, SS: 0x0000000000000010
    Fault CR2: 0xffffff81f273700c, Error code: 0x0000000000000000, Fault CPU: 0x6, PL: 1

    Backtrace (CPU 6), Frame : Return Address
    0xffffff81e8e23540 : 0xffffff800a2dab12
    0xffffff81e8e235c0 : 0xffffff800a3ce5fa
    0xffffff81e8e237a0 : 0xffffff800a3ec463
    0xffffff81e8e237c0 : 0xffffff7f8b3a236d
    0xffffff81e8e23930 : 0xffffff7f8b39fefb
    0xffffff81e8e23980 : 0xffffff7f8b39935d
    0xffffff81e8e23b30 : 0xffffff7f8b39eadf
    0xffffff81e8e23b80 : 0xffffff7f8b396651
    0xffffff81e8e23bc0 : 0xffffff800a8b60b8
    0xffffff81e8e23c30 : 0xffffff7f8ae0690c
    0xffffff81e8e23cc0 : 0xffffff7f8ae27000
    0xffffff81e8e23d10 : 0xffffff800a8b60b8
    0xffffff81e8e23d80 : 0xffffff7f8ae25c85
    0xffffff81e8e23db0 : 0xffffff7f8c7d98ca
    0xffffff81e8e23de0 : 0xffffff7f8c7d7bef
    0xffffff81e8e23e10 : 0xffffff7f8c7bcb3c
    0xffffff81e8e23e50 : 0xffffff7f8c6c1f44
    0xffffff81e8e23e70 : 0xffffff7f8c6bf573
    0xffffff81e8e23ea0 : 0xffffff800a8b9a43
    0xffffff81e8e23f00 : 0xffffff800a30f24a
    0xffffff81e8e23fb0 : 0xffffff800a3c9017
    Kernel Extensions in backtrace:
    com.apple.iokit.IOUSBHostFamily(1.0.1)[CB4D107B-57A9-3DE7-A77A-8EA3DDEC6D76]@0xffffff7f8adfa000->0xffffff7f8ae63fff
    dependency: com.apple.driver.AppleUSBHostMergeProperties(1.0.1)[E5756029-CBCD-314B-BB41-FA24E0DFB18A]@0xffffff7f8adf6000
    com.apple.driver.usb.AppleUSBXHCI(1.0.1)[49520076-0194-3F6F-B9BF-7494F26843FB]@0xffffff7f8b38b000->0xffffff7f8b3cafff
    dependency: com.apple.iokit.IOACPIFamily(1.4)[5D7574C3-8E90-3873-BAEB-D979FC215A7D]@0xffffff7f8b382000
    dependency: com.apple.iokit.IOUSBHostFamily(1.0.1)[CB4D107B-57A9-3DE7-A77A-8EA3DDEC6D76]@0xffffff7f8adfa000
    com.apple.iokit.IOAudioFamily(204.4)[800E2F92-44E6-343B-BEC4-216ABBD6D17C]@0xffffff7f8c6ba000->0xffffff7f8c6eafff
    dependency: com.apple.vecLib.kext(1.2.0)[C334E229-C366-3862-8A15-2399723870C6]@0xffffff7f8c63e000
    com.apple.driver.AppleUSBAudio(303.3.1)[16636F0E-08BC-34E6-9F4D-32B5E1C72B2C]@0xffffff7f8c7a2000->0xffffff7f8c7f6fff
    dependency: com.apple.driver.AppleUSBHostMergeProperties(1.0.1)[E5756029-CBCD-314B-BB41-FA24E0DFB18A]@0xffffff7f8adf6000
    dependency: com.apple.iokit.IOPCIFamily(2.9)[D8216D61-5209-3B0C-866D-7D8B3C5F33FF]@0xffffff7f8ab2c000
    dependency: com.apple.iokit.IOAudioFamily(204.4)[800E2F92-44E6-343B-BEC4-216ABBD6D17C]@0xffffff7f8c6ba000
    dependency: com.apple.iokit.IOUSBHostFamily(1.0.1)[CB4D107B-57A9-3DE7-A77A-8EA3DDEC6D76]@0xffffff7f8adfa000

    BSD process name corresponding to current thread: kernel_task

    Mac OS version:
    15F34

    Kernel version:
    Darwin Kernel Version 15.5.0: Tue Apr 19 18:36:36 PDT 2016; root:xnu-3248.50.21~8/RELEASE_X86_64
    Kernel UUID: 7E7B0822-D2DE-3B39-A7A5-77B40A668BC6
    Kernel slide: 0x000000000a000000
    Kernel text base: 0xffffff800a200000
    __HIB text base: 0xffffff800a100000
    System model name: Macmini6,2 (Mac-F65AE981FFA204ED)

    System uptime in nanoseconds: 268768198482791
    last loaded kext at 89384855370519: com.apple.driver.AppleXsanScheme 3 (addr 0xffffff7f8d0f7000, size 32768)
    last unloaded kext at 89650630127285: com.apple.driver.AppleXsanScheme 3 (addr 0xffffff7f8d0f7000, size 32768)
    loaded kexts:
    com.apple.driver.AppleBluetoothMultitouch 90.3
    com.apple.filesystems.autofs 3.0
    com.apple.driver.AGPM 110.22.0
    com.apple.driver.ApplePlatformEnabler 2.6.0d0
    com.apple.driver.X86PlatformShim 1.0.0
    com.apple.driver.AppleOSXWatchdog 1
    com.apple.driver.AppleMikeyHIDDriver 124
    com.apple.driver.pmtelemetry 1
    com.apple.iokit.IOUserEthernet 1.0.1
    com.apple.driver.AppleHDA 274.9
    com.apple.driver.AppleUpstreamUserClient 3.6.1
    com.apple.driver.AppleMCCSControl 1.2.13
    com.apple.driver.AppleMikeyDriver 274.9
    com.apple.iokit.IOBluetoothSerialManager 4.4.5f3
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AppleIntelHD4000Graphics 10.1.4
    com.apple.driver.AppleHV 1
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.5f3
    com.apple.driver.AppleSMCPDRC 1.0.0
    com.apple.driver.AppleThunderboltIP 3.0.8
    com.apple.driver.AppleLPC 3.1
    com.apple.driver.AudioAUUC 1.70
    com.apple.driver.AppleIntelFramebufferCapri 10.1.4
    com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
    com.apple.driver.AppleIRController 327.6
    com.apple.iokit.SCSITaskUserClient 3.7.7
    com.apple.driver.AppleUSBODD 3.7.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
    com.apple.BootCache 38
    com.apple.iokit.IOAHCIBlockStorage 2.8.5
    com.apple.iokit.AppleBCM5701Ethernet 10.2.0
    com.apple.driver.AppleSDXC 1.7.0
    com.apple.driver.AirPort.Brcm4360 1040.1.1a6
    com.apple.driver.AppleFWOHCI 5.5.4
    com.apple.driver.AppleAHCIPort 3.1.8
    com.apple.driver.usb.AppleUSBEHCIPCI 1.0.1
    com.apple.driver.AppleACPIButtons 4.0
    com.apple.driver.AppleRTC 2.0
    com.apple.driver.AppleHPET 1.8
    com.apple.driver.AppleSMBIOS 2.1
    com.apple.driver.AppleACPIEC 4.0
    com.apple.driver.AppleAPIC 1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
    com.apple.nke.applicationfirewall 163
    com.apple.security.quarantine 3
    com.apple.security.TMSafetyNet 8
    com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
    com.apple.driver.AppleHIDKeyboard 181
    com.apple.driver.IOBluetoothHIDDriver 4.4.5f3
    com.apple.driver.AppleMultitouchDriver 304.12
    com.apple.driver.AppleHIDTransport 5
    com.apple.kext.triggers 1.0
    com.apple.driver.DspFuncLib 274.9
    com.apple.kext.OSvKernDSPLib 525
    com.apple.iokit.IOSerialFamily 11
    com.apple.iokit.IOSurface 108.2.1
    com.apple.driver.CoreCaptureResponder 1
    com.apple.driver.AppleSMBusController 1.0.14d1
    com.apple.iokit.IONDRVSupport 2.4.1
    com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.5f3
    com.apple.iokit.IOBluetoothFamily 4.4.5f3
    com.apple.driver.AppleHDAController 274.9
    com.apple.iokit.IOHDAFamily 274.9
    com.apple.driver.AppleSMBusPCI 1.0.14d1
    com.apple.iokit.IOFireWireIP 2.2.6
    com.apple.iokit.IOAcceleratorFamily2 205.10
    com.apple.AppleGraphicsDeviceControl 3.12.8
    com.apple.iokit.IOGraphicsFamily 2.4.1
    com.apple.driver.X86PlatformPlugin 1.0.0
    com.apple.driver.AppleSMC 3.1.9
    com.apple.driver.IOPlatformPluginFamily 6.0.0d7
    com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
    com.apple.driver.AppleUSBAudio 303.3.1
    com.apple.iokit.IOAudioFamily 204.4
    com.apple.vecLib.kext 1.2.0
    com.apple.iokit.IOUSBHIDDriver 900.4.1
    com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.7
    com.apple.iokit.IOBDStorageFamily 1.8
    com.apple.iokit.IODVDStorageFamily 1.8
    com.apple.iokit.IOCDStorageFamily 1.8
    com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.7
    com.apple.iokit.IOUSBMassStorageDriver 1.0.0
    com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7
    com.apple.driver.usb.cdc 5.0.0
    com.apple.driver.usb.networking 5.0.0
    com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1
    com.apple.driver.usb.AppleUSBHub 1.0.1
    com.apple.driver.CoreStorage 517.50.1
    com.apple.driver.AppleThunderboltDPInAdapter 4.1.3
    com.apple.driver.AppleThunderboltDPAdapterFamily 4.1.3
    com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
    com.apple.driver.AppleThunderboltNHI 4.0.4
    com.apple.iokit.IOThunderboltFamily 6.0.2
    com.apple.iokit.IOEthernetAVBController 1.0.3b3
    com.apple.iokit.IO80211Family 1110.26
    com.apple.driver.mDNSOffloadUserClient 1.0.1b8
    com.apple.iokit.IONetworkingFamily 3.2
    com.apple.driver.corecapture 1.0.4
    com.apple.iokit.IOFireWireFamily 4.6.1
    com.apple.iokit.IOAHCIFamily 2.8.1
    com.apple.driver.usb.AppleUSBEHCI 1.0.1
    com.apple.driver.usb.AppleUSBXHCIPCI 1.0.1
    com.apple.driver.usb.AppleUSBXHCI 1.0.1
    com.apple.iokit.IOUSBFamily 900.4.1
    com.apple.iokit.IOUSBHostFamily 1.0.1
    com.apple.driver.AppleUSBHostMergeProperties 1.0.1
    com.apple.driver.AppleEFINVRAM 2.0
    com.apple.iokit.IOHIDFamily 2.0.0
    com.apple.driver.AppleEFIRuntime 2.0
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.sandbox 300.0
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.driver.AppleKeyStore 2
    com.apple.driver.AppleMobileFileIntegrity 1.0.5
    com.apple.driver.AppleCredentialManager 1.0
    com.apple.driver.DiskImages 417.4
    com.apple.iokit.IOStorageFamily 2.1
    com.apple.iokit.IOReportFamily 31
    com.apple.driver.AppleFDEKeyStore 28.30
    com.apple.driver.AppleACPIPlatform 4.0
    com.apple.iokit.IOPCIFamily 2.9
    com.apple.iokit.IOACPIFamily 1.4
    com.apple.kec.Libm 1
    com.apple.kec.pthread 1
    com.apple.kec.corecrypto 1.0
    Model: Macmini6,2, BootROM MM61.0106.B0A, 4 processors, Intel Core i7, 2.3 GHz, 16 GB, SMC 2.8f1
    Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
    Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x859B, 0x435438473353313630424D2E4D3136464E00
    Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x859B, 0x435438473353313630424D2E4D3136464E00
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x10E), Broadcom BCM43xx 1.0 (7.21.95.175.1a6)
    Bluetooth: Version 4.4.5f3 17904, 3 services, 27 devices, 1 incoming serial ports
    Network Service: Ethernet, Ethernet, en0
    Serial ATA Device: APPLE HDD HTS541010A9E662, 1 TB
    Serial ATA Device: Samsung SSD 850 EVO 250GB, 250.06 GB
    USB Device: USB 2.0 Bus
    USB Device: Hub
    USB Device: USB 2.0 Bus
    USB Device: Hub
    USB Device: Hub
    USB Device: IR Receiver
    USB Device: BRCM20702 Hub
    USB Device: Bluetooth USB Host Controller
    USB Device: USB 3.0 Bus
    USB Device: Expansion Desk
    USB Device: Hub
    USB Device: Apple USB SuperDrive
    USB Device: NAD USB Audio 2.0
    Thunderbolt Bus: Mac mini, Apple Inc., 23.4

    ************************

    I've no idea what any of that means; but if anyone is able to offer any advice I'd be grateful.

    The Mac has AppleCare until next year FYI

    Cheers
     
  2. treekram macrumors 6502a

    Joined:
    Nov 9, 2015
    Location:
    Honolulu HI
    #2
    What you experienced is called a "kernel panic" and it could occur because of software or hardware issues. Sometimes it's pretty easy to pinpoint a likely suspect by going through the kernel panic report but in your case, what's being reported may have a variety of causes. My best guess, and it's not a great guess, is that something connected to the USB bus caused the problem. This could be a USB device, it could also be the IR Receiver or Bluetooth as both also use the USB bus. Your kernel panic, given the same hardware/software, may recur every so often, it may never happen again. If you are using a new USB or bluetooth device, that may be the cause. If it happens regularly (say, once a day or more often), it's actually easier to figure out what it is because you can take steps to figure out what it is and then if doesn't happen within a few days, you can be pretty sure that was the cause. In your case, if it happens once a week and you want to see if it's the bluetooth mouse causing the issue, it really means getting a new mouse so you can see if that's the issue.

    You should run the Apple Hardware test (shut down the computer, restart holding down the D key after the chime). If that doesn't show any issues, wait to see if the kernel panic recurs. If it does, you can take it to an Apple store (maybe make an appointment before it does just because it may be difficult to get appointments at the Genius Bar). Or, depending on what other USB/bluetooth devices you have, try removing them, but, as I noted before that may not be acceptable to you if the kernel panics don't happen very often.

    There may also be an issue with 10.11.5. You could also be on the lookout on the Internet for reports with problems similar to yours. I have a similar 2012 Mini except it's the 2.6 Ghz model and so far it's been very stable (don't have a bluetooth device, though).
     
  3. danb1979 thread starter macrumors member

    danb1979

    Joined:
    Feb 5, 2015
    Location:
    Preston, Lancs - UK
    #3
    Thats a brilliant/informative reply, thank you!

    I'll do the restart and hardware test later this evening/tomorrow morning and see if that kicks up anything!

    I do wonder if it was the mouse as that went dead on me and then the Mac restarted; coincidence maybe etc...

    The only new addition to the system is a NAD D1050 DAC connected via USB, but that's been connected for 3 weeks and no issues at all!

    Will see what the test kicks up, if anything!

    Thanks
     
  4. treekram macrumors 6502a

    Joined:
    Nov 9, 2015
    Location:
    Honolulu HI
    #4
    What's typical of the kernel panics I've experienced (which never had anything to do with the mouse or keyboard) is that the keyboard/mouse stop responding while the screen still remains for a few seconds and then it restarts. So it sounds like what you experienced fits this pattern so I wouldn't put a great deal of emphasis on the mouse not responding. I did a quick search of "NAD D1050 kernel panic" and nothing relevant showed up - it's probably not that.
     

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