2012 MacBook Pro Issues

[TribeFan1]

So I have recently been having a few issues with my non-retina Macbook Pro 15". It is still under the 3 year AppleCare+ warranty until mid summer so I plan on using the genius bar once the semester ends. So anyway here are the issues.

1. It overheats when I shut it, put it in my backpack, and go to the next class. When it overheats, it shuts down automatically and refuses to start until I open it. It has only been doing this for a month or two, but its pretty inconvenient and I don't want to roast my Mac.
2. When I lift it from the bottom while open, specifically one hand, the screen distorts in a colored static appearance and then locks up. I have to restart it to get it to work again.

So any ideas as to what these could be? I plan on taking it in soon, but with finals coming I need this computer before it gets turned in for repair for time. Thanks for the help and suggestions!

 

[cruisin]

1. Something you installed is preventing your machine from sleeping automatically. So when you put it in a backpack with no airflow, it will keep running until it overheats and turn off. It's also waiting for the temperature to go down before allowing you to turn it back on.
   
2. My guess is that the GPU is bad, so when you lift it in one hand it partially disconnects and freezes your machine. Lifting it in one hand shouldn’t do anything

 

[snaky69]

So I have recently been having a few issues with my non-retina Macbook Pro 15". It is still under the 3 year AppleCare+ warranty until mid summer so I plan on using the genius bar once the semester ends. So anyway here are the issues.

1. It overheats when I shut it, put it in my backpack, and go to the next class. When it overheats, it shuts down automatically and refuses to start until I open it. It has only been doing this for a month or two, but its pretty inconvenient and I don't want to roast my Mac.
2. When I lift it from the bottom while open, specifically one hand, the screen distorts in a colored static appearance and then locks up. I have to restart it to get it to work again.

So any ideas as to what these could be? I plan on taking it in soon, but with finals coming I need this computer before it gets turned in for repair for time. Thanks for the help and suggestions!

1. Something is preventing it from sleeping, find out what it is.

2. Has this computer been dropped? Sounds like the GPU is dying on you.

 

[simonsi]

1. Either a problem with the screen closed magnetic sensor or some utility or app is preventing it from sleeping when you close the lid, the overheat comes from it running closed and confined.

2. Possible screen cable issue being stressed when you lift it in that way?

 

[TribeFan1]

For the first issue it the applications running are safari with a few tabs open. The second issue usually occurs when I lift it with one hand in the center, hopefully this helps a little more. I haven't changed anything I do with it since I got it and the machine hasn't been dropped at all, it's well taken care of. Hopefully this helps narrow it down.

Thanks for all the responses so far, it is much appreciated!

 

[TribeFan1]

So after the previous issues were solved in June, I have been having new issues with the MacBook that have started up recently. For the record, the optical drive, logic board, screen, both fans and heat sink were replaced under the AppleCare+ warranty. Now the screen likes to freeze up, mostly after waking from sleep or at random times. The login screen will lock up or stutter, and when logged in the mouse will move but nothing can be clicked on and I just have to hold the power button down to shut it off. I got it back on June 21, so my 90 day from apple is up so any suggestions would be awesome. Thank you for your help!

 

[jermy4]

So after the previous issues were solved in June, I have been having new issues with the MacBook that have started up recently. For the record, the optical drive, logic board, screen, both fans and heat sink were replaced under the AppleCare+ warranty. Now the screen likes to freeze up, mostly after waking from sleep or at random times. The login screen will lock up or stutter, and when logged in the mouse will move but nothing can be clicked on and I just have to hold the power button down to shut it off. I got it back on June 21, so my 90 day from apple is up so any suggestions would be awesome. Thank you for your help!

I've heard from apple geniuses previously that if you are only a couple of weeks out of warranty that they can take care of you as a goodwill gesture. I would recommend taking it back to the apple store ASAP and explaining that it's acting up again and ask them if there is anything they can do to help you. Hopefully they'll surprise you and offer to help.

 

[TribeFan1]

I've heard from apple geniuses previously that if you are only a couple of weeks out of warranty that they can take care of you as a goodwill gesture. I would recommend taking it back to the apple store ASAP and explaining that it's acting up again and ask them if there is anything they can do to help you. Hopefully they'll surprise you and offer to help.

Thanks! I have heard this as well, especially when it comes to previous repairs they have done. I got the earliest appointment I could for Saturday evening so I'll see what happens. The IT guy at the place I work at has a bunch of mac experience and he said he couldn't believe they just didn't replace the laptop because it required over $1100 worth of repairs according to the receipt they gave me.