2012 MBA 13" died

Discussion in 'MacBook Air' started by ExZeRoEx, Jun 19, 2012.

  1. ExZeRoEx macrumors newbie

    Joined:
    Jun 11, 2012
    #1
    Well. I got mine last Friday. Just died today. At apple store right now to see what happens.

    What happened was the screen died and I heard a little fizz and smelled smoke.

    Now it won't turn on
     
  2. basesloaded190 macrumors 68030

    basesloaded190

    Joined:
    Oct 16, 2007
    Location:
    Wisconsin
  3. RocketRed macrumors 6502a

    Joined:
    Jan 25, 2012
    #3
    Sounds like the motherboard got fried. Or maybe the battery burned out.
     
  4. ZBoater macrumors G3

    ZBoater

    Joined:
    Jul 2, 2007
    Location:
    Sunny Florida
    #4
    Most likely an overheating i7.... :rolleyes:
     
  5. basesloaded190 macrumors 68030

    basesloaded190

    Joined:
    Oct 16, 2007
    Location:
    Wisconsin
    #5
    Good thing that processors will shut the computer down before they get too hot and overheat ;)
     
  6. entatlrg macrumors 68040

    entatlrg

    Joined:
    Mar 2, 2009
    Location:
    Waterloo & Georgian Bay, Canada
    #6
    Absolutely, those i7's are burning balls to ashes, that's what everyone here is saying.

    :rolleyes::rolleyes:
     
  7. Orange Furball macrumors 65816

    Orange Furball

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    May 18, 2012
    Location:
    Scranton, PA, USA
  8. ZBoater macrumors G3

    ZBoater

    Joined:
    Jul 2, 2007
    Location:
    Sunny Florida
    #8
    Absolutely! And now we have proof! Quick, get the i5! :rolleyes:
     
  9. jvmxtra macrumors 65816

    jvmxtra

    Joined:
    Sep 21, 2010
  10. ExZeRoEx thread starter macrumors newbie

    Joined:
    Jun 11, 2012
    #10
    So they tell me they just want to exchange it. Unfortunately this was a BTO so I have to order again :( This sucks major balls. From getting mine on Friday of release week to probably having to wait another 1-2weeks.
     
  11. ExZeRoEx thread starter macrumors newbie

    Joined:
    Jun 11, 2012
    #11
    My friends have been trying to convince me to get a Macbook for years. Nice way to start
     
  12. RocketRed macrumors 6502a

    Joined:
    Jan 25, 2012
    #12
    You have bad luck.
     
  13. mixman macrumors member

    Joined:
    Aug 3, 2011
    #13
    This is the nightmare scenario with Apple Store orders. *shivers*
     
  14. Kebabselector macrumors 68030

    Kebabselector

    Joined:
    May 25, 2007
    Location:
    Birmingham, UK
    #14
    Bad luck with this one. Eventually you'll understand why your friends convinced you.
     
  15. ExZeRoEx thread starter macrumors newbie

    Joined:
    Jun 11, 2012
    #15
    What is Apple customer service like? I am seriously very disappointed with my experience so far. Do they ever give you anything to make up for the extra delay or anything? (gift card, small accessories, next day shipping)
     
  16. GREEN4U macrumors 6502a

    Joined:
    Mar 24, 2010
    #16
    PROOF that I was right!!!

     
  17. RocketRed macrumors 6502a

    Joined:
    Jan 25, 2012
    #17
    Confirmation Bias.

    I've ordered BTO twice and never had a problem.
     
  18. KPOM macrumors G5

    Joined:
    Oct 23, 2010
    #18
    In general Apple customer service is pretty good in that they replace "new" defective units rather than repair them, and are pretty quick when they do actually repair them. If they had your model in stock, chanced are you would have come home with your exchange. They usually don't give "freebies" like what you have described, but I have occasionally had out-of-warranty repairs completed at no charge.

    ----------

    So I guess the time that my mother's base 2006 MacBook gave out after 6 months and had to be repaired is "proof" that you should never buy a base model from the store either? :confused:
     
  19. Cicatrix macrumors 6502

    Joined:
    Feb 9, 2011
    Location:
    Phoenix, AZ
    #19
    lol! no doubt. What the **** folks.

    I already heard that an i7 in the new MBA burned this ladies lap so bad that she had third degree burns.

    I already sent my i7 back and i5 is on the way. I will be much happier... I think.:rolleyes:
     
  20. RocketRed macrumors 6502a

    Joined:
    Jan 25, 2012
    #20
    I'd imagine i7 being more popular in colder countries... helps keep people warm :D I know where my Macbook is going to be this winter.
     
  21. mattopotamus macrumors G5

    mattopotamus

    Joined:
    Jun 12, 2012
    #21
    i wouldn't let a freak accident change my order. That is like people who don't own iPhones b.c a few people had them blow up
     
  22. jfriedman8 macrumors 6502

    Joined:
    Feb 8, 2008
  23. thekev macrumors 604

    thekev

    Joined:
    Aug 5, 2010
    #23
    Sorry dude :(.

    They don't really throw in anything, but I haven't heard of such a practice with other oems either. You could probably inquire about next day shipping. My experience with them has been hit and miss. Years ago some of the others were a pain in the ass, and at least with Apple you could take it into the store. Even then they're not always helpful if you're out of warranty. Keep in mind this was a very long time ago.... 2004 ish~ but I was having powerbook G4 problems. It was out of warranty. They looked at it. They didn't offer actual diagnostics. They just said if we take it in, it'll be $300. I think that was equivalent to depot repair. I turned it down as it was one of the first generation G4 powerbooks and replaced it with a G5 tower (and just lived without a laptop for several years:p).
     
  24. blumpkin macrumors regular

    Joined:
    Jun 12, 2011
    #24
    omfg i want free trinkets for my troubles!
     
  25. ZBoater macrumors G3

    ZBoater

    Joined:
    Jul 2, 2007
    Location:
    Sunny Florida
    #25
    There I fixed it for you.

    You realize the i7 comments are being sarcastic, right? :rolleyes:
     

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