2012 mbp won't update

[Outkast27]

I'm running 10.8.5. I'm trying to update the the latest is but I get an error saying I need to update my payment info and in order to do that I need to update my osx. Can someone please help?

 

[CoastalOR]

I'm running 10.8.5. I'm trying to update the the latest is but I get an error saying I need to update my payment info and in order to do that I need to update my osx. Can someone please help?

I have not experienced the problem you are having, but I did see this thread recently that is just like your problem:
https://forums.macrumors.com/threads/how-to-update-billing-info.2195457/

 

[mikzn]

I'm running 10.8.5. I'm trying to update the the latest is but I get an error saying I need to update my payment info and in order to do that I need to update my osx. Can someone please help?

Just a thought - did you try updating the apple ID info here? - www.icloud.com

Might be worth a try? - click on the top right hand corner and then settings - then Apple ID "Manage"

 

[Outkast27]

Just a thought - did you try updating the apple ID info here? - www.icloud.com

Might be worth a try? - click on the top right hand corner and then settings - then Apple ID "Manage"

yes, didn't work. I still need help....

 

[vince22]

try this, forget software update thru system preferences, make a USB installer, boot from it and update.

 

[Outkast27]

try this, forget software update thru system preferences, make a USB installer, boot from it and update.

I tried but I don't know where to find the file to download....

 

[DeltaMac]

I checked on my own 10.8.5 system to make sure this works:
Download the macOS Mojave Patcher app from dosdude1.com - http://dosdude1.com/software.html
Open that patcher app, and click on the Tools menu, where you will find a link to download the current Mojave full installer app. That site downloads that app directly from Apple's server, so you should feel safe that it will be a good download.
That will be a 6GB download. Then you have two choices. You can run that downloaded installer, which will certainly upgrade your Mountain Lion system to Mojave. OR (better, I think) save that installer app to another drive for safekeeping, and make a USB bootable installer from that Mojave installer app. It's easy to find several different methods for making that bootable installer.
The Mojave upgrade WILL convert your hard drive to APFS, so I would suggest that you have a full backup before you begin the upgrade.

 

[Outkast27]

I still need help please....

 

[DeltaMac]

If you are still struggling (and failing) to download the Mojave installer - and still get that same message about updating the settings in your AppleID account - Please go back to my post #7, and try the Dosdude solution. I use that, and refer to it several times a week. It is a usable solution for you.

But, if you still need help, please try to give details about what you have tried most recently. "I still need help..." doesn't provide much information about what is now happening (or not happening!) 😎