I have not experienced the problem you are having, but I did see this thread recently that is just like your problem:I'm running 10.8.5. I'm trying to update the the latest is but I get an error saying I need to update my payment info and in order to do that I need to update my osx. Can someone please help?
I'm running 10.8.5. I'm trying to update the the latest is but I get an error saying I need to update my payment info and in order to do that I need to update my osx. Can someone please help?
yes, didn't work. I still need help....Just a thought - did you try updating the apple ID info here? - www.icloud.com
Might be worth a try? - click on the top right hand corner and then settings - then Apple ID "Manage"
I tried but I don't know where to find the file to download....try this, forget software update thru system preferences, make a USB installer, boot from it and update.