2013 iMac randomly shuts off

Discussion in 'iMac' started by hatdude1973, Jan 14, 2016.

  1. hatdude1973 macrumors newbie

    hatdude1973

    Joined:
    Nov 27, 2015
    #1
    i have this problem where my iMac will randomly shut off. I mean just complete loss off power as if the plug was pulled from the wall.

    I had it in to the Genius and they said it was the RAM. They replaced that and I get it back and it still has issues. I am thinking it is the power supply. Anyone else have this issue? Is there anything I can check before I take it back in? I checked the logs and it just notes a power failure.
     
  2. old-wiz macrumors G3

    Joined:
    Mar 26, 2008
    Location:
    West Suburban Boston Ma
    #2
    Wonder if you have an issue with your house power or the circuit? Have you tried a different outlet or room?
     
  3. hatdude1973 thread starter macrumors newbie

    hatdude1973

    Joined:
    Nov 27, 2015
    #3
    Thanks
    I have tried different outlets and there are lights still on the same circuit.
     
  4. derickz macrumors newbie

    Joined:
    Jan 15, 2016
    #4
    Many things can cause it shut off. like you said power supply, motherboard.

    Have to see open and check when it happened, of cause, replacement all the parts will fix it.
     

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